Gaviti Review (2026): Accounts Receivable Automation Platform For Collections, Credit, Disputes, And Cash Flow Teams

Accounts receivable automation platform for collections, credit, disputes, and cash flow teams

Updated June 19, 2026

By James Han · How we review

4.3 MAQTOOB rating

Our Verdict

Gaviti is a good fit when the finance team already knows where cash is getting stuck: overdue invoices, slow follow-up, scattered customer notes, or unclear collector ownership. It gives AR teams a more controlled daily workspace without forcing them to replace the ERP, but it is not a quick invoicing tool for very small teams.

Before committing, test the exact ERP connection, customer email workflow, and reporting views your collectors need every day. Gaviti looks useful when invoice volume is high enough to make better follow-up worth the setup work.

A good fit if you

  • AR managers handling high invoice volume and overdue balances.
  • Credit and collections teams that need shared notes, tasks, and customer follow-up history.
  • Finance leaders trying to improve DSO without replacing the ERP.

Look elsewhere if you

  • Very small teams with simple invoicing inside their accounting app.
  • Companies that need public fixed pricing before any demo.
  • Teams that will not maintain customer, invoice, and dispute data in the system.
Next step: write down the problem you need solved, ask the vendor for a quote, test one real workflow, then compare alternatives before you commit.

What Is Gaviti?

Gaviti is an accounts receivable automation platform for B2B finance teams. It helps teams manage invoice follow-up, collections tasks, customer payment portals, disputes, cash application, credit work, and receivables analytics.

The product is aimed at companies with enough invoice volume that spreadsheets and manual emails are slowing collections. It is less relevant for very small businesses that only send a handful of invoices each month.

Gaviti Pros and Cons

Pros

  • Collections workflows — Helps teams automate collections workflows inside the main workflow, instead of leaving that job in disconnected tools.
  • Customer payment portal — Helps teams handle customer payment portal inside the main workflow, instead of leaving that job in disconnected tools.
  • Dispute management — Helps teams manage dispute management inside the main workflow, instead of leaving that job in disconnected tools.
  • AR teams chasing overdue invoices — Works well when collectors need one place to see invoice status, notes, promises to pay, and next actions.

Cons

  • Very small teams with simple invoicing inside — Poor fit for very small teams with simple invoicing inside their accounting app; those teams should choose a workflow built around that need.
  • Will not maintain customer, invoice, and dispute — Poor fit for teams that will not maintain customer, invoice, and dispute data in the system; those teams should choose a workflow built around that need.
  • Setup needs ownership — A team still has to define fields, roles, permissions, and handoffs before rollout or the workflow can become messy.

Key Features

Feature What it does Best plan fit
Collections workflows Assigns follow-up tasks, reminders, and escalation steps for overdue accounts. Quote-based plan
Customer payment portal Gives customers a place to view invoices and payment details. Confirm in demo
Dispute management Tracks customer claims and follow-up around disputed invoices. AR automation package
Credit management Supports credit limits, risk indicators, and customer credit monitoring. Confirm modules
ERP compatibility Connects receivables work back to ERP or accounting systems. Implementation-dependent

Who Uses Gaviti — and For What

AR teams chasing overdue invoices

Use Gaviti when collectors need one place to see invoice status, notes, promises to pay, and next actions.

Demo the collector workspace with real aging data.

Credit managers watching risky accounts

Gaviti fits when credit limits, blocked orders, and utilization need to be visible before more sales go out.

Confirm credit and ERP data fields.

Finance leaders trying to lower DSO

Use Gaviti when the goal is repeatable follow-up and better cash forecasting, not just prettier reports.

Ask for a pilot tied to DSO or aging-bucket goals.

Pricing

Plan Price Best for / notes
Gaviti A/R automation Quote-based Collections, customer communication, portal, and analytics scope depends on selected modules.
Schedule a demo No public free trial shown Use demo to validate ERP sync, workflow rules, and reporting needs.
Request a quote Custom quote Pricing depends on company needs, invoice volume, modules, and implementation.

Source: Official pricing page.

Gaviti's official page is titled Pricing & Plans but routes users to Request a Quote and Schedule a Demo rather than exposing fixed public plan prices. Confirm current price and terms before signing.

Prices checked 2026-06-16 against official product sources.

Integrations

Gaviti lists ERP compatibility and G2 shows integrations such as NetSuite, Microsoft Dynamics 365 Business Central, Sage Intacct, Priority ERP, BlueSnap, and Salesforce-related tools. Confirm your ERP and payment workflow during the demo.

Getting Started: What Implementation Actually Takes

Prepare a sample aging report, a few customer account examples, and your ERP integration requirements before the demo. Ask Gaviti to show how a collector handles a late invoice, logs a dispute, escalates an account, and reports progress to a finance manager.

What Users Say

G2 4.4/5 · 190 reviews Capterra 4.5/5 · 91 reviews GetApp 4.5/5 · 91 reviews Software Advice 4.5/5 · 91 reviews Gartner Peer Insights 4.2/5 · 19 reviews

What works well

  • Users praise Gaviti for Ease of Use, Collections Efficiency, Automation, Invoicing.
  • The useful positive pattern is whether the product makes the day-to-day workflow easier for the team that will use it.

What gets frustrating

  • Users complain about Slow Performance, Limited Customization, Missing Features, Inadequate Reporting.
  • The main buying risk is choosing the product before testing the exact workflow, support path, and reporting needs.
MAQTOOB take: Use the review scores as a starting point for Gaviti, then run a real trial or demo. Confirm the daily workflow, setup effort, support access, integrations, reporting, and export path before rollout.

Top Gaviti Alternatives

  • Choose Tipalti if Use Tipalti if your main issue is AP automation, supplier onboarding, or global payments rather than AR collections.
  • Choose HighRadius if Use HighRadius if you need a broader enterprise order-to-cash suite.
  • Choose Billtrust if Use Billtrust if payments, invoicing, and customer payment portals are central to the project.

Frequently Asked Questions

Does Gaviti publish pricing?

No. The official page asks users to request a quote.

Does Gaviti offer a free trial?

The official page promotes scheduling a demo, not a self-serve free trial.

Who should evaluate Gaviti?

AR, collections, and credit teams with enough invoice volume to justify automation should evaluate it first.

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