Privyr

Mobile-first CRM capturing leads instantly and enabling personalised follow-ups for small businesses.

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Privyr Overview

  • Updated December 28, 2025

Privyr is a mobile-first CRM that empowers small businesses and sales professionals to capture, manage, and engage leads instantly via WhatsApp, SMS, email, and messaging apps—all from their phone or desktop.

It offers instant new‑lead notifications, auto‑assignment, personalized message templates, activity tracking, and streamlined follow‑ups—making outreach efficient, timely, and organized—backed by real‑time analytics and intuitive workflows

Key Features

  • Instant Lead Alerts: New lead notifications arrive immediately from Facebook, website forms, or ads, ensuring quick responses and fewer missed opportunities.
  • One-Tap Contacting: Leads can be contacted instantly through WhatsApp, SMS, email, or calls, with auto-personalized messages that reduce manual effort.
  • Automatic Follow-Up Reminders: Reminders are scheduled after each interaction, helping maintain timely communication so no lead goes cold.
  • Activity Timeline: All calls, messages, notes, and shared files are logged in a clear timeline that shows complete lead history.
  • Sales Content Hub: Message templates, files, and media-rich pages can be created and shared, with tracking that reveals who viewed the content and when.
  • Lead Source Integration & Capture: Direct integration with Facebook Lead Ads, website forms, and other sources allows automatic lead imports without extra tools.
  • AI Email Parser: Lead details are extracted automatically from forwarded emails and added into the system for easy management.
  • Privyr-Built Lead Forms: Custom lead forms can be created within the app, then shared via link or QR code, with responses captured directly in Privyr.
  • Meta Conversions API Integration: Lead quality data is sent back to Facebook campaigns, improving targeting accuracy and ad performance.
  • Team Features & Analytics: Leads can be distributed by rules or round-robin, while permissions, content sharing, dashboards, and subteam structures enhance collaboration and oversight.

Price

Plan Name Price Key Inclusions
Free Forever $0 USD Up to 3 team members, unlimited lead source integrations, unlimited instant lead alerts (app only), up to 2 lead distribution recipients, up to 10 templates, activity tracking for 10 most recent leads, mobile & web access.
Privyr Pro $10 USD per user/month (billed annually) Up to 20 team members, unlimited lead engagement & client management, unlimited email lead alerts & lead distribution, unlimited templates, unlimited sales content tracking, custom branding, bulk calling & messaging, custom fields, activity attachments, geolocation, and more.
Privyr Ultimate Custom (Contact Sales) For 20+ team members. Includes all Pro features plus advanced team management & permissions, subteam hierarchy, advanced analytics & dashboards, more custom fields & options, mobile & web app branding, personalized onboarding & training, and dedicated account manager.

Check Pricing details: https://www.privyr.com/pricing/

Pros

Competitor Pros of Privyr
HubSpot CRM Privyr is more mobile-focused and simple, which suits fast touch‑and‑go lead responses on the phone.
Zoho CRM Privyr offers a cleaner, mobile-friendly interface and faster lead capture via WhatsApp and messaging.
Insightly Privyr makes tapping to contact and automatic tracking really quick, which feels more immediate.
Bitrix24 Privyr’s lightweight mobile workflow feels less overwhelming and more straightforward than Bitrix24.
Salesforce Essentials Privyr brings quicker setup and easier mobile lead engagement that fits small teams better.

Cons

Competitor Cons of Privyr
HubSpot CRM Privyr lacks HubSpot’s advanced free-tier marketing tools and email analytics.
Zoho CRM Privyr does not offer Zoho’s deep automation, AI insights, or desktop-level customization.
Insightly Privyr is slimmer and misses Insightly’s project management, richer dashboards, and workflow support.
Bitrix24 Privyr provides fewer integrated sales/marketing tools and lacks the all-in-one nature Bitrix24 offers.
Salesforce Essentials Privyr can’t match Salesforce’s scalability, robust reporting, or integration options for growing teams.

Verified Customer Reviews

G2 Review
Featured Customers Review