FreeCRM.com

Manage sales, leads, marketing, customer support, calls, tasks, and reporting.

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

FreeCRM.com Overview

  • Updated December 19, 2025

FreeCRM.com is a cloud-based customer relationship management platform designed for small businesses that need an affordable and flexible solution. It helps teams manage sales pipelines, track leads, organize contacts, and monitor customer interactions in one centralized system.

The software also supports marketing campaigns, task management, and customer support, which makes it a practical tool for businesses aiming to improve efficiency, strengthen client relationships, and drive consistent growth.

Key Features

  • Contacts & Companies : Store and organize people and organizations with custom fields to manage relationships effectively
  • Deals & Sales Pipeline : Track opportunities, deal stages, values, and competitor details to guide sales strategies
  • Custom Dashboards : Show key tasks, calls, and campaigns on one screen so teams see priorities clearly
  • Calls & Voice Automation : Provide call recording, scripts, follow-ups, and reports that strengthen customer communication
  • Reporting : Measure sales performance, team activity, and system usage to support informed decisions
  • Documents & Storage : Offer unlimited file storage linked to contacts, tasks, and calls for easy access
  • Mobile Apps : Deliver full CRM functionality on iOS and Android devices for work on the go
  • Group Calendar : Share events, calls, meetings, and tasks across teams with reminders and task assignments
  • API & Integrations : Connect with tools like Google, QuickBooks, Slack, and WordPress for seamless workflows
  • Security & Hosting : Ensure strong protection with SSL encryption and AWS hosting for reliable uptime

Price

Plan Name Price (per month) Key Inclusions
Free $0.00 — Free Forever Unlimited storage, unlimited users; includes contacts, companies, deals, tasks, calls, calendar, docs, reports, mobile apps (iOS/Android), campaigns, forms, email, API, Google Sync, QuickBooks, Facebook, Twitter, SMS, Voice Calling, Credit Card features
Pro $10/month All Free plan features, likely with added support/advanced capabilities
Enterprise / HIPAA $25/month All Pro features, tailored for enterprise or HIPAA-compliant use cases

Check Pricing details: https://www.freecrm.com/pricing.html

Pros

Competitor Pros of FreeCRM.com
HubSpot CRM FreeCRM.com offers a truly free-forever plan and lets users make calls and send SMS from within the CRM, which adds practical value at no cost.
Zoho CRM FreeCRM.com gives unlimited storage and users even on its free tier and includes campaigns, voice calls, and SMS, which Zoho often limits to paid tiers.
Pipedrive FreeCRM.com offers a broader feature set—like calls, campaigns, document storage, and WhatsApp integration—while Pipedrive focuses more narrowly on sales pipelines.
Insightly FreeCRM.com provides unlimited file storage and marketing campaigns options, whereas Insightly is more focused on projects and may cap storage.
Capsule CRM FreeCRM.com includes direct calls, SMS, WhatsApp integration, and an API in its pricing tiers, while Capsule limits integrations and messaging features.

Cons

Competitor Cons of FreeCRM.com
HubSpot CRM FreeCRM.com lacks HubSpot’s polished interface and rich marketing automation, and its interface may feel outdated to some users.
Zoho CRM FreeCRM.com does not match Zoho’s powerful workflow automation, AI assistant, or extensive Zoho ecosystem integrations.
Pipedrive FreeCRM.com can feel cluttered and has a steeper learning curve compared to Pipedrive’s clean, intuitive pipeline-focused interface.
Insightly FreeCRM.com lacks Insightly’s strength in project management, guided onboarding, and detailed workflow automation.
Capsule CRM FreeCRM.com’s user interface and reporting tools may not be as refined or easy to customize as Capsule’s cleaner, more streamlined setup.

Verified Customer Reviews

G2 Review
Trustpilot Review
Capterra Review
Research Review