17hats

Manage client relationships, projects, invoicing, and workflows.

Globe Linkedin Youtube Facebook Twitter
  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

17hats Overview

  • Updated November 25, 2025

17hats is a business management and CRM platform designed to simplify operations for small businesses and independent professionals. It combines essential tools such as client management, project organization, scheduling, invoicing, and online payments in one easy-to-use system.

By automating repetitive tasks and centralizing communication, 17hats helps business owners save time, stay organized, and deliver a more seamless client experience while focusing on growth and service quality.

Key Features

  • Lead Capture : Collect new leads through customizable forms that feed directly into the system, which helps businesses respond quickly and convert prospects into paying clients.
  • Templates Library : Provide ready-to-use templates for emails, contracts, and documents that ensure consistency, save time, and give all client communications a professional tone.
  • Time Tracking : Record hours spent on projects and tasks, which helps service providers measure productivity accurately and bill clients with confidence.
  • Task Management : Assign and organizes tasks within each project so nothing is overlooked, and progress is easy to monitor at every stage.
  • Expense Tracking : Log costs alongside client projects, which gives business owners a clear view of profitability and keeps finances transparent.
  • Mobile Access : Offer a mobile-friendly platform that allows entrepreneurs to manage clients, projects, and payments while away from their office.
  • Reporting Tools : Generate insights on sales, revenue, and performance, which support better decision-making and long-term business planning.

Price

Plan Price Key Features / Notes
Monthly $60 / month Full access to all features, with a 7‑day free trial and 50% introductory discount.
Yearly $600 / year Equivalent of $50/month, full features; includes 7-day free trial and 50% discount for first purchase.
Bi-Yearly (2-year) $800 / two years Best long-term value; includes same full features and trial/discount.
Free CRM (Freemium) — A “Free CRM for Life” option exists—unlimited contacts/projects, but limited to four invoices per quarter and core features (not detailed as paid tiers).

Check Pricing details: https://www.17hats.com/pricing

Pros

Competitor Pros of 17hats 
HoneyBook 17hats provides straightforward CRM tools with lead labeling and contact management, which suit small service providers who prefer simple systems over highly automated workflows.
Dubsado 17hats has a shorter learning curve and is easier to set up, which makes it more beginner-friendly for freelancers or solopreneurs starting out.
Bonsai 17hats offers CRM, scheduling, contracts, and invoicing under one plan without requiring extra add-ons, which is appealing for those wanting predictable costs.
Agiled 17hats keeps its platform lean and budget-friendly, which benefits solo professionals who do not need complex modules for HR or large teams.
Paperbell 17hats supports a variety of service-based businesses, which makes it more versatile than tools designed for niche markets like coaching.

Cons

Competitor Cons of 17hats 
HoneyBook 17hats falls behind in polished workflow automation, customizable lead forms, and pipeline management, which HoneyBook delivers with a more modern interface.
Dubsado 17hats lacks the deep customization that Dubsado offers for branded proposals, multi-step automations, and detailed client onboarding workflows.
Bonsai 17hats does not include advanced financial tools such as accounting, tax tracking, or integrated banking, which are built into Bonsai.
Agiled 17hats misses features for teams, such as HR modules, collaboration tools, and advanced project management, which Agiled provides for growing organizations.
Paperbell 17hats lacks specialized coaching features like package creation, client portals, and session tracking, which Paperbell designs specifically for coaching professionals.

Customers' Reviews From Reliable Websites

Reddit Review
Trustpilot Review
Glassdoor Review