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9altitudes

Manage manufacturing operations, customer relationships, and business processes.

9altitudes Overview

Updated November 25, 2025

9altitudes is a CRM and ERP-focused platform designed to support manufacturing businesses with end-to-end digital transformation. It helps organizations streamline production workflows, enhance customer relationships, and optimize supply chain management.

By combining industry expertise with advanced technology, 9altitudes enables manufacturers to gain greater efficiency, improve collaboration, and make data-driven decisions. Its solutions are tailored to complex business environments, ensuring scalability and long-term growth.

Key Features

CRM centralization : consolidate customer data, sales records, communication logs, and service history into a single view that helps teams manage relationships and improve responsiveness across departments.
Sales-production alignment : integrate sales forecasts and confirmed orders with production planning, which ensures manufacturing schedules reflect demand accurately and reduces delivery delays or unnecessary overproduction.
Real-time pipeline insights : deliver dashboards and analytics that highlight sales opportunities, bottlenecks, and progress toward targets, which allows managers to make quicker, data-driven commercial decisions.
Lead-to-order efficiency : streamline quoting, approval, and conversion steps into one process that reduces manual errors and speeds up the journey from initial lead to confirmed order.
Field service integration : combine Microsoft Dynamics 365 Field Service with 9altitudes enhancements that improve resource allocation, remote service tracking, and overall operational performance for service teams.
Connected factory insights : link machinery and production lines with IoT technology that provides real-time dashboards on performance, efficiency, and OEE, which helps optimize manufacturing output.
Project-based manufacturing support : support engineer-to-order workflows through project hierarchies, budgeting tools, procurement tracking, and documentation management that ensure complex manufacturing projects remain on time and within budget.
Document management system : provide centralized storage with metadata tagging and context-based security that enables controlled access to files across projects, production, and service activities.

Price

Pricing Item	Details
Public list price	Not published on the official website.
Pricing model	Fully custom-quoted based on business size, number of users, ERP/CRM modules, and implementation scope.
Budget estimation tool	A “high-level budget estimation” questionnaire is offered instead of public pricing.
Solution types covered	ERP, CRM, Field Service, PLM, Business Intelligence, and Industry-specific solutions.
Likely cost category	Enterprise-level implementation; pricing expected to be high-tier (similar to Microsoft Dynamics + consultancy).
Additional fees	Implementation, configuration, support, and training likely included as separate cost items; not publicly disclosed.

Here’s a estimated price range for a full-scale solution from 9altitudes—based on comparable enterprise ERP/CRM implementations.

Company Size / Scenario	Estimated First-Year Investment
Small business (≤ 10 users)	~ US $20,000 – US $50,000
Mid-market (≈ 10–50 users)	~ US $50,000 – US $150,000
Larger enterprise (50+ users, multi-module)	~ US $150,000 – US $500,000+

Pros

Competitor	Pros of 9altitudes
Microsoft Dynamics 365	Offers tailored manufacturing modules and smoother integration with Microsoft tools that improve usability and collaboration more than the general Dynamics 365 platform.
SAP S/4HANA	Brings specialized manufacturing focus and digital-transformation consulting that deliver greater support for industry-specific workflows than SAP’s broader global ERP offering.
Epicor Kinetic	Provides simpler setup and more intuitive interfaces that reduce complexity compared to Epicor’s powerful but often costly solution for make-to-order production.
NetSuite	Includes manufacturing-oriented features with deep consulting and faster deployment than NetSuite’s cloud suite, which requires more configuration for industry needs.
Odoo (Open-source)	Delivers manufacturing and CRM features in one cohesive system and offers more dedicated support and customization than Odoo’s general open-source suite.

Cons

Competitor	Cons of 9altitudes
Microsoft Dynamics 365	Lacks the seamless, native integration with Teams and Office that Dynamics 365 offers, which some teams find more efficient for daily workflows.
SAP S/4HANA	Does not offer the same global reach and widespread enterprise-level reliability that SAP guarantees, especially for very large multinationals.
Epicor Kinetic	May miss some advanced planning and configurator capabilities that Epicor provides when managing complex bills-of-materials or dynamic product variants.
NetSuite	Has less flexibility in module selection and cloud-based consolidation than NetSuite, which has powerful multi-entity financial tools out of the box.
Odoo (Open-source)	Does not provide the same extensive ecosystem of community modules and cost flexibility that Odoo’s open-source model allows for smaller businesses.