Google Voice

Google Voice

Free cloud-based phone number for calls, texts, and voicemail management

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Google Voice Overview

  • Updated January 28, 2026

Google Voice is a cloud-based VoIP service by Google that provides users with a single phone number for calls, text messages, and voicemail across devices. It integrates seamlessly with Google Workspace, offering voicemail transcription, call screening, spam filtering, and multi-device access.

Google Voice is widely used by individuals and small businesses seeking an affordable, easy-to-use communication solution without traditional carrier contracts.

Key Features

  • Multi-device calling: Make and receive calls on mobile, desktop, web, and supported desk phones.
  • Google Workspace integration: Place calls from Gmail and sync voicemail, SMS, and availability with Calendar.
  • Voicemail transcription: Automatically converts voicemails to searchable text using Google AI.
  • Spam call blocking: Uses Google AI to identify and block unwanted and suspicious calls.
  • Admin management console: Centralized control for number assignment, porting, billing, and call routing.
  • Advanced call routing: Supports ring groups and multi-level auto attendants for efficient call handling.
  • Security and compliance: Includes emergency calling, call recording, and Google Vault integration.

Price

Plan Price Featured
Starter $10 USD per user / month (Billed Monthly) Up to 10 users, Voicemail transcription, Google Workspace integrations
Standard $20 USD per user / month (Billed Monthly) Unlimited users, Ring groups & multi-level auto attendant, Desk phone & ATA support
Premier $30 USD per user / month (Billed Monthly) Unlimited international locations, Advanced reporting (BigQuery), Call recording & eDiscovery

Price details: https://workspace.google.com/intl/en_ca/products/voice/

Pros

Competitor

Pros
RingCentral Compared to RingCentral, Google Voice is more affordable for small teams and simpler to deploy. It integrates natively with Gmail, Calendar, and Google Workspace, reducing setup friction. Users benefit from built-in spam filtering and voicemail transcription without paying for complex enterprise-focused features.
Zoom Phone Google Voice offers tighter integration with productivity tools than Zoom Phone, especially for organizations already using Google Workspace. Calls, voicemails, and texts flow directly into Gmail, improving ease of use. Pricing is also more predictable for basic calling needs.
Grasshopper Unlike Grasshopper, Google Voice provides true multi-user support with individual extensions and admin controls. It scales better for growing businesses, includes unlimited domestic calling on paid plans, and offers stronger security and compliance through Google’s global infrastructure.
Nextiva Google Voice is easier to manage and more cost-effective than Nextiva for organizations that want a lightweight cloud phone system. Its admin console is intuitive, and native Google AI features like spam blocking and voicemail transcription come standard.
Vonage Compared with Vonage, Google Voice delivers a cleaner user experience and fewer add-on fees. Businesses benefit from seamless Google Workspace integration, simple per-user pricing, and reliable call quality without extensive configuration or third-party tools.

Cons

Competitor

Cons
RingCentral Compared to RingCentral, Google Voice lacks advanced enterprise call center features such as deep analytics, omnichannel routing, and robust CRM integrations. Larger organizations with complex telephony needs may find Google Voice too limited in customization.
Zoom Phone Google Voice does not match Zoom Phone’s tight coupling with large-scale video conferencing deployments. Businesses heavily centered on Zoom meetings may find Voice less compelling for unified communications beyond basic calling and voicemail.
Grasshopper While more powerful, Google Voice can feel overly complex for very small businesses compared to Grasshopper. Solo entrepreneurs may not need admin controls, Workspace dependencies, or per-user pricing when a simpler virtual phone system would suffice.
Nextiva Nextiva provides stronger customer support options and built-in CRM tools. Google Voice’s support experience is more self-service oriented, and advanced reporting or customer interaction insights are limited without external integrations.
Vonage Vonage offers more flexibility with APIs and advanced telephony customization. Google Voice is more closed and best suited for Google-centric environments, which may restrict businesses needing highly tailored call flows or third-party system integrations.

Verified Customer Reviews

 

  • Forbes (Rating: 4.9/5): Praised for affordability, ease of use, and seamless Google Workspace integration for small businesses.
  • Expert Market (Rating: 4.5/5): Highlights strong value for small teams that don’t need advanced call center features.
  • Tech.co (Rating: 4.3/5): Commends security and pricing, but notes limited integrations beyond Google’s ecosystem.
  • Quo (Rating: 4.9/5): Applauds simplicity and low cost, while cautioning against limited support depth.
  • Phone2 (Rating: 4.4/5): Recognizes Google Voice as ideal for startups and entrepreneurs seeking a professional number.