Home » Call Center Software » VoIP Software » Ooma
Ooma is a cloud-based communications provider offering VoIP phone systems, internet services, POTS replacement, and home security solutions. Designed for both residential and business users, Ooma emphasizes affordability, ease of setup, and reliable calling.
Its platform includes advanced call management, mobile and desktop apps, CRM integrations, and scalable plans that suit small businesses, enterprises, and households seeking a modern landline alternative.
| Plan | Price |
|---|---|
| Ooma Office Essentials | $19.95/month per user |
| Ooma Office Pro | $24.95/month per user |
| Ooma Office Pro Plus | $29.95/month per user |
| Ooma Home Basic Service | $0.00/month (taxes & fees apply) |
| Ooma Premier (Home) | $9.99/month |
| Ooma Telo LTE Service | $19.99/month + taxes & fees |
| Smart Security – Monitor Plan | $0.00/month |
| Smart Security – Secure Plan | $4.99/month |
| Smart Security – Pro Secure Plan | $14.99/month |
Price details: https://www.ooma.com/legal/rates/
Competitor |
Pros |
|---|---|
| RingCentral | Compared to RingCentral, Ooma stands out with significantly lower monthly pricing, especially for small teams and home offices. Ooma is easier to set up and manage, requires fewer configuration steps, and includes essential VoIP features without forcing users into higher-cost tiers, making it more budget-friendly. |
| Vonage | Ooma offers clearer pricing and better cost predictability than Vonage, which often adds fees for basic features. Ooma’s interface is simpler, making it easier for non-technical users, while still covering core calling, voicemail, and mobile app functionality at a lower entry price. |
| Nextiva | While Nextiva focuses on enterprise-level tools, Ooma excels in affordability and simplicity. Ooma is quicker to deploy, requires less training, and is more accessible for small businesses that want reliable calling and collaboration features without paying for advanced analytics they may not need. |
| 8×8 | Compared with 8×8, Ooma provides more flexible options for very small teams and home users. Ooma’s plans are easier to understand, have lower starting costs, and include free mobile apps and basic features without requiring long-term commitments or enterprise-style contracts. |
| Grasshopper | Ooma delivers a more complete VoIP phone system than Grasshopper, including desk phone support, call queuing, and integrations. It is better suited for growing businesses that want a full-featured phone system rather than a virtual number-only solution. |
Competitor |
Cons |
|---|---|
| RingCentral | Compared to RingCentral, Ooma lacks some advanced enterprise features such as deep analytics, extensive AI tools, and large-scale contact center capabilities. Businesses with complex workflows or global operations may find Ooma less scalable than RingCentral’s higher-end plans. |
| Vonage | Ooma offers fewer customizable add-ons and API-driven integrations than Vonage. Companies needing highly tailored communication workflows or developer-focused flexibility may find Vonage more adaptable despite its higher and sometimes less transparent pricing structure. |
| Nextiva | Against Nextiva, Ooma falls short in unified communications depth, particularly CRM-style customer management and advanced reporting. Nextiva is often better for customer-centric teams that want voice tightly integrated with sales and support data. |
| 8×8 | Ooma does not match 8×8’s international calling breadth and global compliance focus. Organizations with significant international presence or strict regulatory requirements may find 8×8’s global infrastructure and feature set more suitable. |
| Grasshopper | Compared to Grasshopper, Ooma can feel more complex for solo entrepreneurs who only want a simple virtual number. Grasshopper’s minimal setup and app-first approach may be more appealing for very small or non-technical users. |
