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Aircall Call Recording Software is a cloud-based VoIP solution that automatically records inbound and outbound business calls. Designed for sales and support teams, it enables easy call playback, quality assurance, and coaching.
With deep CRM integrations, AI-powered analytics, and flexible recording controls, Aircall helps organizations improve conversation quality, ensure compliance, and drive better customer experiences at scale.
| Plan | Price | Featured |
|---|---|---|
| Essentials | $30/license/mo (Billed Annually) / $40/license/mo (Billed Monthly) | IVR & call routing, Call recording, 100+ integrations & API access |
| Professional | $50/license/mo (Billed Annually) / $70/license/mo (Billed Monthly) | Advanced analytics & live monitoring, Power Dialer & Voicemail Drop, Salesforce CTI integration |
| Custom | Contact Sales (25-license minimum) | Custom onboarding, SLA & single sign-on (SSO), API developer support |
Price details: https://aircall.io/pricing/
Competitor |
Pros |
|---|---|
| RingCentral | Compared to RingCentral, Aircall is easier to set up and manage, particularly for small to mid-sized teams. Its interface is more intuitive, CRM integrations are deeper for sales workflows, and call recording is included without complex configuration or enterprise-level overhead. |
| Dialpad | Aircall offers broader third-party integrations and more mature call center features than Dialpad. Sales teams benefit from better CRM syncing, call tagging, and analytics, while pricing remains competitive for businesses focused on outbound and inbound calling efficiency. |
| Nextiva | Aircall excels over Nextiva in ease of use and speed of deployment. Teams can activate call recording instantly and access recordings inside their CRM, making it particularly appealing for fast-growing sales and support organizations. |
| CloudTalk | Compared to CloudTalk, Aircall provides a more polished user experience and stronger ecosystem of integrations. Its call recording and analytics tools are easier to navigate, reducing training time for new agents and managers. |
| 8×8 | Aircall is more flexible and sales-focused than 8×8, with simpler pricing and faster onboarding. Teams benefit from built-in call recording and AI insights without needing heavy enterprise customization. |
Competitor |
Cons |
|---|---|
| RingCentral | Compared to RingCentral, Aircall lacks some advanced unified communications features like native video conferencing and team messaging, which may be limiting for organizations seeking an all-in-one communications suite. |
| Dialpad | Dialpad includes AI features like real-time transcription at lower tiers, whereas Aircall reserves some advanced AI and analytics tools for higher-priced add-ons, potentially increasing total cost. |
| Nextiva | Nextiva offers more predictable bundled pricing, while Aircall’s add-ons for AI Assist and analytics can make overall costs harder to estimate for budget-conscious teams. |
| CloudTalk | CloudTalk may be more affordable for very small teams, as Aircall enforces a three-license minimum, which can be a barrier for startups or solo operators. |
| 8×8 | 8×8 provides stronger global telephony coverage and compliance features, making it a better fit for large enterprises with complex international requirements than Aircall. |
