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Zoom Call Recording

Built-in cloud and local call recording for meetings and phone calls

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Zoom Call Recording Overview

  • Updated January 21, 2026

Zoom Call Recording is a native feature within Zoom Meetings and Zoom Phone that allows teams to securely record video meetings and voice calls. Recordings can be saved locally or to the Zoom Cloud, capturing audio, video, screen sharing, chat, and transcripts.

It supports compliance needs, sales coaching, training, and collaboration, with admin controls, permissions, and optional AI-powered transcription and insights.

Key Features

  • Cloud Recording: Securely records meetings and calls to Zoom Cloud with playback, sharing, and admin controls.
  • Local Recording: Save recordings directly to your computer, available even on the free plan.
  • Multi-Track Capture: Records separate audio tracks per participant for advanced review and editing.
  • Automatic Transcription: Generates searchable transcripts for recorded meetings and calls.
  • Consent & Notifications: Built-in audio and visual alerts ensure compliance with recording laws.
  • Admin & Access Controls: Centralized management for storage, sharing permissions, and retention policies.

Price

Plan Price Featured
Additional Cloud Recording Storage – 30 GB $10/mo (Billed Monthly) 30 GB cloud storage, $1.50 per extra GB, Zoom cloud recording support
Additional Cloud Recording Storage – 200 GB $40/mo (Billed Monthly) 200 GB cloud storage, $1.50 per extra GB, Suitable for growing teams
Additional Cloud Recording Storage – 1 TB $100/mo (Billed Monthly) 1 TB cloud storage, $0.50 per extra GB, High-volume call recording
Additional Cloud Recording Storage – 5 TB $500/mo (Billed Monthly) 5 TB cloud storage, $0.10 per extra GB, Enterprise-scale recording needs

Price details: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067670

Pros

Competitor

Pros
Microsoft Teams Zoom offers simpler recording controls and faster access to local recordings compared to Teams. Users often find Zoom easier to use for ad-hoc meetings, with clearer participant notifications and fewer Microsoft 365 dependencies, making setup and retrieval more straightforward for small and mid-sized teams.
Google Meet Zoom provides recording on lower-tier paid plans, while Google Meet restricts recording to higher Workspace tiers. Zoom also supports both local and cloud recording, offering more flexibility for users who want offline access or reduced reliance on cloud storage limits.
RingCentral Zoom’s call and meeting recording is easier to configure and more cost-effective for teams already using Zoom Meetings. RingCentral often bundles recording into higher-priced UC plans, while Zoom allows incremental storage add-ons and simpler per-user pricing.
Webex Zoom generally delivers a more intuitive user experience and faster onboarding for recording features. Users often prefer Zoom’s cleaner interface and easier sharing of recordings, whereas Webex can feel more complex and enterprise-heavy for everyday use.
GoTo Meeting Zoom includes richer recording options, such as separate audio tracks and AI-powered transcription. GoTo Meeting’s recording features are more limited and less integrated with advanced analytics, making Zoom a better choice for sales coaching and training use cases.

Cons

Competitor

Cons
Microsoft Teams Compared to Teams, Zoom requires additional paid storage once the included cloud quota is exceeded. Teams users benefit from OneDrive and SharePoint integration, which can reduce extra storage costs and simplify long-term recording retention.
Google Meet Zoom’s advanced recording features are tied to paid plans, while some Google Workspace bundles include recording as part of a broader productivity suite. Organizations already standardized on Google may find Zoom adds extra licensing and management overhead.
RingCentral Zoom’s call recording analytics are less telecom-centric than RingCentral’s. RingCentral offers deeper native call logs and compliance tools for regulated industries, while Zoom may require add-ons or integrations for equivalent telephony reporting.
Webex Webex provides stronger built-in compliance and enterprise governance features. Zoom recording compliance settings can feel lighter by comparison, potentially requiring additional configuration or third-party tools for highly regulated environments.
GoTo Meeting Zoom’s pricing can become more expensive at scale due to per-user licensing and storage add-ons. GoTo Meeting may be more predictable in cost for organizations that want unlimited cloud recording without managing separate storage tiers.

Verified Customer Reviews

  • GetVoIP (Rating: 4.2/5): Zoom is praised for reliable recording, ease of use, and strong value for teams needing meetings and call recording in one platform.
  • Zoom Support (Rating: 4/5): Users highlight flexible cloud and local recording options, with clear documentation for accessing and managing recordings.
  • Zoom Community (Rating: 4/5): Community feedback notes dependable recording quality, though storage limits are a common concern for heavy users.
  • Reddit (Rating: 3.8/5): Podcasters appreciate ease of remote recording but mention audio quality depends on participant equipment.
  • Pumble (Rating: 4/5): Reviews emphasize good overall value, especially when recording is bundled with Zoom’s broader collaboration tools.