Home » Call Center Software » Call Recording Software » Microsoft Call Recorder
Microsoft Call Recorder, built on Azure Communication Services, enables developers and enterprises to record PSTN, VoIP, WebRTC, SIP, and conference calls at scale.
It supports mixed and unmixed audio formats as well as mixed video recordings, integrates tightly with Microsoft Teams and Azure SDKs, and follows a flexible pay-as-you-go pricing model suited for compliance, analytics, and quality assurance scenarios.
| Item | Pricing Info | Notes |
|---|---|---|
| Official Price (visible on site) | Not publicly displayed | The raw Microsoft Store does not expose the price |
| Likely Pricing Model | Free / Paid / In-App Purchases | Common models used by Microsoft Store utility apps |
| Common Price Range (similar apps) | Free or $0.99 – $9.99 (one-time) | Based on typical “Lite” call-recorder / utility apps on Microsoft Store |
| Free Trial Available | Depends on app | Some apps are free with optional in-app purchases |
| Microsoft Account Required | Yes | Needed to view the exact price and install |
Competitor |
Pros |
|---|---|
| Evaer for Teams | Microsoft Call Recorder offers a more scalable, cloud-native approach with no per-device licensing. Unlike Evaer’s desktop-bound model, Azure-based recording supports enterprise workloads, automation, and centralized storage, making it better suited for compliance-heavy or high-volume recording needs. |
| Analytics 365 | Compared to Analytics 365, Microsoft Call Recorder provides lower entry costs through granular pay-as-you-go pricing. It also integrates more deeply at the platform level with Azure and Teams, giving developers finer control over recording lifecycles and storage. |
| Liquid Voice | While Liquid Voice focuses on compliance suites, Microsoft Call Recorder excels in flexibility and developer extensibility. Organizations can build custom workflows without vendor lock-in, benefiting teams that already rely heavily on Azure infrastructure. |
| Re:Call Mobile | Microsoft Call Recorder outperforms Re:Call Mobile for Teams and VoIP scenarios by supporting multi-party, mixed media recordings. Its Azure-native design also simplifies integration with analytics, storage, and security services. |
| Landis Call Recording | Compared to Landis, Microsoft Call Recorder offers transparent usage-based pricing instead of vendor-specific licensing. It is easier to embed into custom applications and scales globally using Azure’s infrastructure. |
Competitor |
Cons |
|---|---|
| Evaer for Teams | Unlike Evaer’s simple desktop setup, Microsoft Call Recorder requires Azure configuration and development effort. This can increase complexity for non-technical users who only need quick, ad-hoc recordings. |
| Analytics 365 | Analytics 365 provides built-in dashboards and AI insights, whereas Microsoft Call Recorder focuses on raw recording capabilities. Additional development is required to match advanced analytics features. |
| Liquid Voice | Liquid Voice delivers turnkey compliance solutions. Microsoft Call Recorder may feel barebones in comparison, as compliance workflows, retention policies, and audits must be custom-built. |
| Re:Call Mobile | Re:Call Mobile is easier for mobile-only use cases. Microsoft Call Recorder is less suitable for personal mobile recording without custom application development. |
| Landis Call Recording | Landis offers a more packaged Teams experience. Microsoft Call Recorder prioritizes flexibility over simplicity, which can slow deployment for organizations wanting an out-of-the-box solution. |
