Home » Call Center Software » Auto Dialer Software » Convoso Auto Dialer Software for Outbound Call Centers
Convoso is an AI-powered auto dialer and outbound contact center platform designed to help sales and lead generation teams dramatically increase contact rates.
It combines predictive, power, progressive, and preview dialing with advanced compliance controls, voicemail detection, caller ID reputation management, and workflow automation. Convoso is widely used by regulated industries that require TCPA-focused outbound calling at scale.
| Plan | Price | Featured |
|---|---|---|
| Custom Contact Center Plan | Custom Quote (Billed Annually or Monthly) | Predictive, Power, Progressive & Preview Dialers; AI Voicemail Detection; TCPA & State-Level Compliance Tools |
| Enterprise Plan | Custom Quote | Advanced Caller ID Reputation Management; Workflow Automation; Open API & CRM Integrations |
Price details: https://www.convoso.com/pricing/
Competitor |
Pros |
|---|---|
| Five9 | Compared to Five9, Convoso is easier to deploy for outbound-focused teams and does not require long-term enterprise contracts. Its dialing algorithms are optimized for sales-driven environments, offering faster speed-to-lead and simpler agent workflows without the complexity and cost overhead typical of large omnichannel platforms. |
| Aircall | Convoso offers far more advanced outbound dialing modes and compliance tooling than Aircall. While Aircall excels at basic cloud calling, Convoso is purpose-built for high-volume outbound operations, making it better suited for lead generation, telemarketing, and regulated sales environments. |
| RingCentral | Unlike RingCentral’s general-purpose phone system, Convoso is deeply specialized in outbound performance. It delivers higher dialing efficiency, better voicemail detection, and sales-focused automation, making it more effective for revenue teams that rely heavily on outbound calls. |
| CloudTalk | Convoso surpasses CloudTalk in compliance depth and caller ID reputation management. It is better suited for U.S.-based call centers navigating complex TCPA regulations, while still maintaining competitive dialing speed and agent productivity features. |
| JustCall | Compared to JustCall’s flat-rate simplicity, Convoso provides enterprise-grade outbound intelligence, including advanced predictive dialing and workflow automation. It is a stronger choice for larger teams that need scalability, granular control, and compliance-first outbound execution. |
Competitor |
Cons |
|---|---|
| Five9 | Convoso lacks some of the broad omnichannel and workforce management depth that Five9 offers. Organizations seeking a single platform for inbound, outbound, chat, email, and WFO may find Convoso more limited outside outbound-centric use cases. |
| Aircall | Compared to Aircall’s plug-and-play experience, Convoso has a steeper onboarding curve. Smaller teams with minimal outbound volume may find its advanced dialing and compliance features more complex than necessary. |
| RingCentral | RingCentral offers broader unified communications features such as team messaging and video. Convoso focuses primarily on outbound calling, which may require additional tools if a company wants a full UCaaS solution. |
| CloudTalk | CloudTalk provides more transparent pricing. Convoso’s custom-quote model can make upfront cost comparisons harder, especially for smaller teams trying to estimate total spend before engaging with sales. |
| JustCall | JustCall’s flat pricing and quick setup appeal to SMBs. Convoso, by contrast, is better suited to mid-market and enterprise teams, which may make it feel oversized or costlier for very small outbound operations. |
