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Orum

AI-powered conversation dialer accelerating outbound sales conversations

Orum Overview

Orum is an AI-driven live conversation platform built to help revenue teams connect with more prospects, faster. Its intelligent parallel dialer, AI detection, and conversation acceleration tools optimize who reps call and when.

Combined with AI coaching, analytics, and a virtual salesfloor, Orum enables scalable outbound performance, higher connect rates, and continuous rep improvement across modern sales organizations.

Key Features

  • AI Conversation Dialer: Parallel dialing technology that connects reps to live prospects faster with intelligent number selection.
  • Conversation Acceleration: AI-driven call notes, voicemail drops, and context awareness to maximize every interaction.
  • AI Coaching & Enablement: Automated scorecards, roleplay agents, and objection detection to continuously improve rep performance.
  • Salesfloor: Virtual sales floor with live listen, rooms, and real-time achievements for team engagement.
  • Analytics & Integrations: Deep reporting with CRM and sales engagement platform integrations.

Price

Plan Price Featured
Launch Request Pricing (Minimum 3 Seats) Unlimited dials, Parallel dialing up to 5 lines, Salesfloor & analytics
Ascend Request Pricing (Minimum 3 Seats) International calling, Parallel dialing up to 10 lines, AI conversation acceleration
Ascend Limited (Add-on) Request Pricing Limited calling, Access to Ascend features, Built for non-full-time dialers
AI Coaching (Add-on) Request Pricing AI roleplay agents, AI scorecards, Coaching portals
Webhooks (Add-on) Request Pricing Real-time data delivery, Workflow automation, Secure configuration

Price details: https://www.orum.com/pricing

Pros

Competitor

Pros

Nooks Compared to Nooks, Orum offers a more mature AI conversation engine with proven scale, exceeding one billion dials. Its coaching and analytics are more deeply embedded, making it easier for managers to drive consistent improvement without relying heavily on external tools.
Kixie Orum surpasses Kixie in parallel dialing sophistication and AI-driven call optimization. While Kixie focuses on SMB simplicity, Orum delivers enterprise-grade performance, higher connect rates, and advanced coaching features for larger outbound teams.
Aircall Unlike Aircall’s general business telephony focus, Orum is purpose-built for outbound sales. Its AI dialing, conversation acceleration, and salesfloor features provide significantly higher call efficiency and rep productivity for revenue teams.
CloudTalk Compared to CloudTalk, Orum emphasizes live conversation volume and AI optimization rather than basic calling infrastructure. Teams focused on aggressive outbound prospecting benefit from Orum’s parallel dialing and coaching depth.
RingCentral RingCentral excels at unified communications, but Orum outperforms it for outbound sales motion. Orum’s AI-led dialing, coaching automation, and sales analytics are tailored specifically to SDR and BDR workflows.

Cons

Competitor

Cons

Nooks Compared to Nooks’ more flexible pricing perception, Orum’s request-only pricing and higher enterprise positioning can feel less accessible for smaller teams or early-stage startups with limited outbound budgets.
Kixie Kixie is generally easier and cheaper to deploy for small teams. Orum’s advanced AI features introduce more complexity and a steeper onboarding curve for organizations without dedicated sales operations support.
Aircall Aircall’s broader telephony features suit mixed use cases like support and internal calling. Orum is highly sales-focused, which can be limiting for companies seeking an all-in-one phone system.
CloudTalk CloudTalk offers clearer public pricing and simpler plans. Orum’s custom pricing model and add-ons can make cost forecasting harder for teams comparing tools at a glance.
RingCentral RingCentral provides extensive enterprise communication features beyond sales. Orum lacks breadth outside outbound revenue use cases, making it less suitable as a company-wide communication platform.

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