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Voicent Auto Dialer is an award-winning automated calling solution designed for outbound voice campaigns at scale. It supports cloud-based and on‑premise deployments, allowing organizations to deliver prerecorded or text-to-speech messages efficiently.
With features like live call transfer, press‑1 campaigns, Excel-based contact imports, and unlimited robo calling, it is widely used for sales, notifications, political campaigns, and emergency alerts.
| Plan | Price | Features |
|---|---|---|
| Voicent Cloud Auto Dialer | $19/agent/month (Billed Monthly) | Cloud hosting included, Press‑1 campaigns, Live call transfer |
| On-Premise Auto Dialer (Buy to Own) | Starting at $1,299 (One‑time license) | Unlimited robo calls, No recurring fees, International calling support |
Price details: https://www.voicent.com/autodialer_pricing.php
Competitor |
Pros |
|---|---|
| Five9 | Compared to Five9, Voicent is significantly more affordable and simpler to deploy, especially for small teams. Its one‑time purchase option avoids long‑term contracts, making it attractive for campaigns that do not require enterprise‑grade analytics or complex workforce management. |
| CallFire | Voicent offers more control with on‑premise ownership and unlimited calling, whereas CallFire relies on usage‑based billing. This makes Voicent better suited for high‑volume campaigns where predictable costs and local control are important. |
| RingCentral | Unlike RingCentral’s broad unified communications focus, Voicent is purpose‑built for automated dialing. It provides easier campaign setup, fewer unnecessary features, and lower costs for organizations focused strictly on outbound voice automation. |
| CallHub | Voicent’s lifetime license and lack of per‑call fees can be more cost‑effective than CallHub for long‑running political or nonprofit campaigns. It also supports deeper customization through local installations. |
| VICIdial | Compared to VICIdial’s open‑source complexity, Voicent is far easier to install and use. It requires less technical expertise, offers official support, and provides a cleaner user interface for non‑technical teams. |
Competitor |
Cons |
|---|---|
| Five9 | Compared to Five9, Voicent lacks advanced AI‑driven analytics, workforce optimization, and enterprise reporting. Large call centers with complex compliance and performance tracking needs may find Voicent less comprehensive. |
| CallFire | Voicent’s interface feels more utilitarian and less modern than CallFire’s polished cloud dashboard. Users seeking highly visual campaign analytics and marketing‑style workflows may prefer CallFire’s design. |
| RingCentral | Unlike RingCentral, Voicent does not provide a full unified communications suite. Businesses needing integrated video meetings, team messaging, and inbound phone systems may need additional tools. |
| CallHub | Voicent’s cloud service is currently limited to US and Canada calling, whereas CallHub supports broader international coverage. Global outreach campaigns may find this restriction limiting. |
| VICIdial | While easier than VICIdial, Voicent is less flexible for deep custom scripting or open‑source modifications. Highly technical teams may prefer the freedom of an open‑source dialer despite higher setup complexity. |
