Voicent Auto Dialer

Automated outbound calling software for scalable voice broadcast campaigns

Updated August 2, 2026

Voicent Auto Dialer Overview

Voicent Auto Dialer supports cloud and on-premise outbound voice campaigns. It can deliver prerecorded or text-to-speech messages, route recipients through press-key responses, transfer calls to live agents and import campaign contacts. The product is used for notifications, outreach and alerting.

Key Features

  • Cloud or on-premise deployment: Run campaigns through Voicent’s hosted service or a locally deployed system.
  • Recorded and text-to-speech messages: Build outbound campaigns with reusable or personalized voice messages.
  • Press-key and IVR responses: Let recipients confirm, select an option or reach a live agent.
  • Contact import: Load campaign lists and use contact fields in message workflows.
  • Campaign results: Review call outcomes and follow-up information.

Pricing

Plan Current price Billing and scope
Cloud Auto Dialer $19/agent/month Cloud service; 30-day trial is available
On-premise Auto Dialer Contact sales Buy-to-own deployment is offered, but the current official page does not publish a license amount

Pricing source: https://www.voicent.com/autodialer_pricing.php

Pros

Competitor

Pros
RingCentral Unlike RingCentral’s broad unified communications focus, Voicent is purpose‑built for automated dialing.
CallHub It also supports deeper customization through local installations.
VICIdial Compared to VICIdial’s open‑source complexity, Voicent is far easier to install and use. It requires less technical expertise, offers official support, and provides a cleaner user interface for non‑technical teams.

Cons

Competitor

Cons
Five9 Large call centers with complex compliance and performance tracking needs may find Voicent less comprehensive.
CallFire Voicent’s interface feels more utilitarian and less modern than CallFire’s polished cloud dashboard. Users seeking highly visual campaign analytics and marketing‑style workflows may prefer CallFire’s design.
RingCentral Unlike RingCentral, Voicent does not provide a full unified communications suite. Businesses needing integrated video meetings, team messaging, and inbound phone systems may need additional tools.
CallHub Voicent’s cloud service is currently limited to US and Canada calling, whereas CallHub supports broader international coverage. Global outreach campaigns may find this restriction limiting.
VICIdial While easier than VICIdial, Voicent is less flexible for deep custom scripting or open‑source modifications. Highly technical teams may prefer the freedom of an open‑source dialer despite higher setup complexity.

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