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Zoom Auto Dialer is an AI-powered outbound dialing solution built directly into Zoom Phone. Designed for sales teams, it automates dialing, voicemail drops, and follow-ups while syncing seamlessly with CRMs like Salesforce.
By unifying calls, calendars, emails, and analytics in one interface, Zoom Auto Dialer helps reps connect with more prospects, improve productivity, and close deals faster.
| Plan | Price | Featured |
|---|---|---|
| Zoom Phone US & Canada Metered | $10/user/mo (Billed Monthly) | Cloud PBX, Metered outbound calling, Zoom Phone core features |
| Zoom Phone US & Canada Unlimited | $15/user/mo (Billed Monthly) | Unlimited domestic calling, SMS/MMS, Advanced call management |
| Zoom Auto Dialer Add-on | Contact Sales (Add-on pricing) | Power & parallel dialing, Voicemail drop, CRM & sales workflow integration |
Price details: https://zoom.us/pricing/zoom-phone
Competitor |
Pros |
|---|---|
| RingCentral | Zoom Auto Dialer benefits from native Zoom integration, reducing app switching compared to RingCentral. It offers a cleaner UI for teams already using Zoom Meetings, simpler onboarding, and strong AI transcription without requiring separate licenses, making it more cost-efficient for Zoom-centric organizations. |
| Aircall | Compared to Aircall, Zoom Auto Dialer provides deeper collaboration features such as meetings, chat, and calendar integration in one platform. This reduces operational complexity and improves rep productivity, especially for sales teams that rely heavily on internal collaboration. |
| Five9 | Zoom Auto Dialer is easier to deploy and manage than Five9, with less enterprise overhead. It suits SMB and mid-market teams seeking fast setup, intuitive UX, and built-in AI insights without the steep learning curve of enterprise contact center platforms. |
| CloudTalk | Against CloudTalk, Zoom Auto Dialer stands out with its unified ecosystem. Users benefit from fewer integrations to maintain, native Zoom reliability, and seamless handoff between sales calls and Zoom Meetings, improving deal velocity. |
| Dialpad | Zoom Auto Dialer offers comparable AI features to Dialpad but excels in video-first organizations. Teams already standardized on Zoom gain better value, consistent UX, and lower total cost by consolidating communications into a single vendor. |
Competitor |
Cons |
|---|---|
| RingCentral | Compared to RingCentral, Zoom Auto Dialer has less transparent add-on pricing. Larger enterprises may find RingCentral’s phone-centric feature depth and advanced call routing more mature for complex outbound operations. |
| Aircall | Aircall offers more out-of-the-box sales dialer features without requiring add-ons. Zoom Auto Dialer depends on Zoom Phone and sales add-ons, which can increase complexity for teams not already invested in Zoom. |
| Five9 | Five9 surpasses Zoom Auto Dialer in enterprise-grade compliance, predictive dialing, and advanced workforce management. Large contact centers may find Zoom Auto Dialer too sales-focused rather than full contact-center oriented. |
| CloudTalk | CloudTalk provides clearer international calling options and transparent pricing. Zoom Auto Dialer’s reliance on Zoom Phone plans may feel limiting for globally distributed outbound sales teams. |
| Dialpad | Dialpad’s AI is more deeply embedded across voice workflows. Zoom Auto Dialer’s AI features are powerful, but some advanced automation and coaching tools still lag behind Dialpad’s more voice-centric approach. |
