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Vanillasoft Auto Dialer Platform is a cloud-based sales engagement and dialing solution designed for teams that rely on high-volume outbound calling. It combines progressive, preview, and parallel dialing with lead prioritization, CRM-style workflows, and enterprise-grade VoIP.
Built with compliance at its core, Vanillasoft continuously checks DNC lists, supports TCPA-safe workflows, and helps agents connect faster while maintaining high-quality customer conversations.
| Plan | Price | Featured |
|---|---|---|
| Core | Starting at $49/user/mo (Estimated, Billed Monthly) | Progressive or preview dialer, Multi-channel outreach (call, SMS, email), Reporting and dashboards |
| Advantage | Custom Pricing (Contact Sales) | Everything in Core, SmartCaller Trust & ID, Online appointment scheduling |
| Enterprise | Custom Pricing (Contact Sales) | API access and custom tables, Single sign-on & IP restrictions, Compliance partner integrations |
| Fundraising | Custom Pricing (Contact Sales) | Fundraising-specific SmartCaller tools, White-glove onboarding, Advanced dashboards & reporting |
| Custom | Custom Quote | Tailored feature bundles, Enterprise-scale deployment, Dedicated implementation support |
Price details: https://vanillasoft.com/pricing
Competitor |
Pros |
|---|---|
| Five9 | Vanillasoft is typically easier to deploy and use than Five9, especially for smaller outbound teams. It offers strong dialing and lead management without the complexity and higher enterprise pricing often associated with Five9’s full contact center feature set. |
| CallTools | Compared to CallTools, Vanillasoft emphasizes lead prioritization and structured workflows rather than raw dialing volume. This makes it better suited for sales teams focused on long-cycle deals and compliance rather than aggressive call-center style operations. |
| RingCentral | Vanillasoft offers more specialized outbound sales features than RingCentral, including queue-based routing and SmartCaller Trust. It is purpose-built for sales engagement, whereas RingCentral focuses more broadly on unified communications. |
| Aircall | While Aircall is strong for inbound and team calling, Vanillasoft provides deeper outbound automation, dialing modes, and compliance tools. Sales teams benefit from Vanillasoft’s lead management and dialing intelligence rather than basic cloud telephony. |
| Kixie | Vanillasoft delivers more advanced compliance controls and structured sales workflows than Kixie. It is often preferred by regulated industries that need constant DNC checks, auditability, and enterprise-grade dialing reliability. |
Competitor |
Cons |
|---|---|
| Five9 | Compared to Five9, Vanillasoft lacks some advanced omnichannel contact center features such as AI-driven routing and large-scale inbound call handling, which may matter for enterprises running blended or inbound-heavy operations. |
| CallTools | CallTools can be more cost-effective for teams focused purely on high-volume predictive dialing. Vanillasoft prioritizes quality and compliance, which may feel limiting for organizations seeking maximum outbound speed at lower cost. |
| RingCentral | RingCentral offers a broader communications ecosystem including video meetings and team messaging. Vanillasoft is more narrowly focused on sales engagement, which may require additional tools for internal collaboration. |
| Aircall | Aircall’s interface is often considered more modern and lightweight. Vanillasoft’s UI is highly functional but can feel more structured and less flexible for teams that want minimal process enforcement. |
| Kixie | Kixie integrates very tightly with certain CRMs like Salesforce and HubSpot. While Vanillasoft integrates well, some users may find Kixie faster to set up for simple CRM-centric dialing use cases. |
