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Leaddesk Auto Dialer Software

Automatic dialer software for efficient, preparation-focused sales calling teams

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Leaddesk Auto Dialer Software Overview

  • Updated January 25, 2026

LeadDesk Auto Dialer is a cloud-based outbound calling solution designed for sales teams that value call quality and agent readiness. It automatically places calls when agents become available, eliminating manual dialing and ghost calls.

With CRM integrations, real-time analytics, and enterprise-grade infrastructure, LeadDesk helps small to mid-sized teams increase productivity while maintaining high customer satisfaction.

Key Features

  • Automatic Dialing: Calls the next contact instantly when an agent becomes available.
  • No Ghost Calls: Ensures one live agent per connected call for better customer experience.
  • Agent Call Preview: Agents see customer details before the call connects.
  • CRM Integrations: Native integrations with Salesforce, HubSpot, Pipedrive, and more.
  • Enterprise Infrastructure: 99.95% uptime with high-quality audio and fast connections.
  • Real-Time Analytics: Monitor agent performance, campaigns, and call outcomes.

Price

Plan Price Featured
Instant 99€ / user / month (Billed Monthly) All core features, Instant setup, 150 VoIP minutes included
Essential 109€ / user / month (Billed Monthly) Dedicated account manager, One free LeadApp, Dongle calling
Advanced 139€ / user / month (Billed Monthly) API access, Priority support, 3 free LeadApps
Enterprise Custom Quote Custom CRM & BI integrations, Senior project manager, Advanced customization

Price details: https://leaddesk.com/software/pricing/

Pros

Competitor

Pros
Aircall Compared to Aircall, LeadDesk offers more advanced outbound dialer modes, including auto and predictive dialing, at a similar price point. LeadDesk is better suited for high-volume sales teams that need strict control over call pacing and agent availability.
Five9 LeadDesk is significantly easier to deploy and manage than Five9, with faster setup and lower complexity. Small and mid-sized teams benefit from simpler configuration while still accessing enterprise-grade reliability and outbound performance.
Genesys Cloud While Genesys excels in omnichannel depth, LeadDesk provides a more focused and cost-efficient solution for outbound sales. Teams that primarily rely on phone-based outreach find LeadDesk quicker to learn and more immediately productive.
RingCentral LeadDesk outperforms RingCentral in automated outbound dialing capabilities. Its auto dialer is purpose-built for sales efficiency, whereas RingCentral is more generalized, making LeadDesk a better choice for call-centric sales campaigns.
CallHub Compared to CallHub, LeadDesk provides stronger European compliance, more robust infrastructure, and deeper CRM integrations. It is better suited for professional sales organizations requiring stability, scalability, and long-term campaign management.

Cons

Competitor

Cons
Aircall Aircall offers a more modern and intuitive UI for small teams. Compared to it, LeadDesk can feel more enterprise-oriented, which may be excessive for startups that only need basic calling without advanced dialer logic.
Five9 Five9 provides more extensive AI-driven workforce optimization tools. LeadDesk’s automation is strong for dialing but less comprehensive in long-term forecasting and advanced AI analytics used by very large contact centers.
Genesys Cloud Genesys offers broader omnichannel and customer journey orchestration. LeadDesk is more specialized in outbound calling, which may limit businesses seeking deep, multi-channel customer engagement in a single platform.
RingCentral RingCentral integrates voice, video, and messaging into one ecosystem. LeadDesk focuses primarily on voice, which may require additional tools for teams looking for unified communications beyond sales dialing.
CallHub CallHub can be more flexible for short-term or political campaigns with rapid setup and pay-as-you-go models. LeadDesk’s licensing and minimum seat requirements may be less appealing for temporary use cases.

Verified Customer Reviews

  • G2 Review (Rating: 4.0/5): Users praise LeadDesk for its powerful dialer modes and improved agent efficiency.
  • Research.com Review (Rating: 4.2/5): Reviewers highlight reduced downtime between calls and steady outbound performance.
  • Capterra Review (Rating: 4.8/5): Customers report increased call volumes and strong sales productivity.
  • Software Advice Review (Rating: 4.8/5): Praised for ease of use and effective auto dialer functionality.
  • Trustpilot Review (Rating: 1.3/5): Some users report dissatisfaction with support and commercial processes.