- Auto & List Dialing: Rapidly dial leads from Salesforce with preview, progressive, and list dialing.
- Salesforce-Native CTI: Operates entirely within Salesforce with no external tools required.
- Omnichannel Messaging: Manage voice, SMS/MMS, WhatsApp, and RCS in one interface.
- Call Recording & Transcription: Automatically record, transcribe, and summarize calls with sentiment analysis.
- IVR & Call Routing: Advanced inbound routing, simulring, overflow, and whisper coaching.
- Worldwide Calling: Global phone number support powered by Twilio infrastructure.
Fastcall Auto Dialing Software
Salesforce-native auto dialing software for calls, SMS, and omnichannel engagement
Updated February 27, 2026
Fastcall Auto Dialing Software Overview
Fastcall Auto Dialing Software is a Salesforce-native CTI platform designed to streamline outbound and inbound calling, SMS, WhatsApp, and omnichannel communication. Built exclusively for Salesforce users, it enables click-to-dial, list dialing, call logging, recording, and conversational intelligence.
Fastcall scales from small teams to enterprises, offering worldwide calling, deep Salesforce integrations, and flexible pricing plans.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Essentials (Annual) | $24/user/mo (Billed Annually, 10-user minimum) | Click-to-dial & list dialing, Call logging & recording, SMS & WhatsApp messaging |
| Pro (Annual) | $49/user/mo (Billed Annually, 10-user minimum) | IVR & ACD, Voice intelligence & transcription, Omni-Channel & Sales Engagement support |
| Essentials (Monthly) | $30/user/mo (Billed Monthly, 10-user minimum) | Worldwide calling, Voicemail drop, Salesforce mobile compatibility |
| Pro (Monthly) | $60/user/mo (Billed Monthly, 10-user minimum) | Advanced IVR, Multi-participant messaging, Conversation insights |
| Custom | Contact Sales (Custom Quote) | Custom features, Salesforce admin services, Training & implementation support |
Price details: https://fastcall.com/pricing-plans/
Pros
Competitor |
Pros |
|---|---|
| Aircall | Fastcall offers deeper Salesforce-native integration than Aircall, eliminating sync issues and reducing setup complexity. Pricing is more flexible for Salesforce-centric teams, and features like SMS, WhatsApp, and IVR are bundled into a single license, simplifying costs and daily workflows. |
| PhoneBurner | Compared to PhoneBurner’s higher per-user costs, Fastcall delivers similar outbound dialing capabilities at a lower entry price. Its native Salesforce design reduces training time and improves data consistency, while offering inbound calling and omnichannel messaging PhoneBurner lacks. |
| Five9 | Fastcall is easier to deploy and manage than Five9, particularly for Salesforce users. It avoids complex enterprise setups, offers transparent per-user pricing, and combines voice, SMS, and WhatsApp in one app without requiring multiple third-party integrations. |
| Kixie | Fastcall surpasses Kixie in Salesforce depth, offering stronger support for Omni-Channel, Einstein Conversation Insights, and Salesforce Mobile. Its worldwide calling footprint and IVR options make it more suitable for scaling teams and global operations. |
| Salesforce Lightning Dialer | Fastcall provides broader functionality than Salesforce Lightning Dialer, including SMS automation, WhatsApp, voicemail transcription, and global calling. It also integrates seamlessly with Twilio, offering better cost transparency and advanced call management features. |
Cons
Competitor |
Cons |
|---|---|
| Aircall | Unlike Aircall, Fastcall is limited to Salesforce users only. Companies not fully committed to Salesforce may find the platform restrictive, whereas Aircall offers broader CRM compatibility and easier adoption for mixed or non-Salesforce environments. |
| PhoneBurner | PhoneBurner excels in pure outbound power dialing speed, while Fastcall focuses more on balanced inbound, outbound, and omnichannel use. Teams seeking extreme high-volume outbound campaigns may find PhoneBurner more specialized. |
| Five9 | Five9 provides more advanced enterprise call center analytics and workforce management tools. Fastcall, while simpler and more affordable, may lack some of the deep enterprise reporting and AI-driven routing features larger contact centers require. |
| Kixie | Kixie can be quicker to adopt for very small sales teams. Fastcall’s 10-user minimum and Salesforce dependency may be a barrier for startups or teams without established Salesforce infrastructure. |
| Salesforce Lightning Dialer | Lightning Dialer is included within some Salesforce licenses, which may reduce additional costs. Fastcall adds powerful features but introduces an extra subscription, which may be unnecessary for teams with very basic dialing needs. |
Reviews
- G2 Review (Rating: 4.2/5): Fastcall delivers a “quick clean and organized” interface that helps teams power through calls with a lightweight dialer, and one reviewer highlighted that it stores recordings on records, tracks activity history, routes calls to Record Owners, and works as a Salesforce Native solution with SMS and softphone/SIP compatibility. Fastcall works especially well for sales and follow-up processes, though one user struggled to get a proprietary call tracker to pick up Fastcall dials and advised others to read setup instructions carefully.
