- Auto Dialer: Increase call attempts with click-to-dial, campaign-based, and status-wise automated calling.
- Lead Management: Centralized lead capture, prioritization, history tracking, and allocation across teams.
- Customer Engagement: Multichannel outreach with WhatsApp, SMS, and email templates without saving contacts.
- Team Management: Real-time monitoring, call analytics, break tracking, and performance visibility.
- Reporting & Analytics: Live dashboards and categorized reports for agents, leads, and campaigns.
- Integrations: 1000+ no-code and custom integrations including Google Sheets, Facebook, HubSpot, and Indiamart.
NeoDove
All-in-one telecalling dialer and CRM for high-conversion sales teams
Updated February 27, 2026
NeoDove Overview
NeoDove is a cloud-based telecalling dialer and CRM designed to boost outbound calling productivity for SMBs. It combines auto-dialer capabilities, lead management, multichannel customer engagement, real-time reporting, and team monitoring in one platform.
With fast setup, strong integrations, and WhatsApp, IVR, and VoIP add-ons, NeoDove helps sales teams scale efficiently while reducing manual effort and lead leakage.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| NeoOne | ₹17,499/year (Billed Annually) | Add up to 10 users, Store 50,000 contacts, 2 pipelines & 5 workflows |
| NeoOne Pro | ₹24,499/year (Billed Annually) | Add up to 20 users, Store 200,000 contacts, 4 pipelines & 10 workflows |
Price details: https://neodove.com/pricing/
Pros
Competitor |
Pros |
|---|---|
| Exotel | NeoDove is more cost-effective for small teams, offering bundled CRM and dialer features without complex telephony setup. It is easier to deploy, requires no hardware, and provides built-in lead management, whereas Exotel focuses more on pure cloud telephony. |
| Knowlarity | Compared to Knowlarity, NeoDove delivers a simpler user experience with an integrated CRM. Sales teams benefit from faster onboarding, clearer reporting dashboards, and lower overall costs for managing outbound telecalling campaigns. |
| Freshsales | NeoDove is easier for telecalling-focused teams, with purpose-built dialer workflows and WhatsApp automation. It is more affordable for SMBs that don’t need the broader, more complex CRM ecosystem that Freshsales provides. |
| Zoho CRM | NeoDove offers faster setup and a cleaner interface for calling-centric teams. Unlike Zoho CRM, it does not require extensive customization to manage outbound calls, making it more accessible for small and mid-sized sales operations. |
| CallHippo | NeoDove combines CRM, lead management, and dialing in one product, reducing the need for multiple tools. It is generally more economical for Indian SMBs and provides deeper telecaller productivity tracking. |
Cons
Competitor |
Cons |
|---|---|
| Exotel | Compared to Exotel, NeoDove offers fewer advanced enterprise-grade telephony controls. Large enterprises needing highly customizable call routing and telecom-level configurations may find NeoDove less flexible. |
| Knowlarity | Knowlarity provides stronger global telephony infrastructure. NeoDove’s pricing and plans are primarily optimized for Indian clients, which may limit appeal for companies with large international calling needs. |
| Freshsales | Freshsales offers a broader CRM ecosystem including marketing automation and AI insights. NeoDove is more specialized, which can feel limiting for organizations seeking an all-department CRM beyond telecalling. |
| Zoho CRM | Zoho CRM has a massive app marketplace and customization depth. NeoDove’s integrations, while extensive, may not match Zoho’s flexibility for highly complex, multi-department enterprise workflows. |
| CallHippo | CallHippo offers stronger international virtual number support. NeoDove may require additional setup or add-ons for businesses heavily dependent on global calling operations. |
Reviews
- Trustpilot Review (Rating: 1/5): Several comments call the app “easy to use” with “excellent, timely service,” and one reviewer says the “software is smooth and Support System is great.” Another describes NeoDove telecalling software as “really good and convenient for telecallers to get daily reports,” while a different user labels it the “Best crm and team” with “Top level Service.”
- Capterra Review: One snippet highlights that NeoDove solved lead assignment and systematic calling issues, and the team liked the “predictive dialing” feature during early use.
- G2 Review (Rating: 4/5): One reviewer values the “lead management & assignment to conversion tracking – all in 1 single funnel view” and the ability to generate different conversion reports, saying NeoDove helps standardise cold-calling operations under one platform. Another recounts a “nightmarish” experience, claiming false promises after the demo, unmet SLAs, poor support, and problems with the telephony partner TeleCMI that hurt business operations.
- softwaresuggest.com Review: A long-term user with 2+ years of experience calls NeoDove the “best telecalling service” and a “best telecalling CRM,” rating features, value for money, and customer support highly while stating implementation was easy and no features were missing.
- Reddit r/StartUpIndia: One commenter says Neodove is decent for tracking outbound calls but points out gaps such as no way to track idle time between calls, weak missed call tracking, and reports or call recordings that are not easy to access, which creates headaches when handling multiple leads.
