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Salesloft Sales Call Tracking Software

AI-powered sales call tracking with analytics, coaching, and CRM automation

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Salesloft Sales Call Tracking Software Overview

  • Updated January 27, 2026

Salesloft Sales Call Tracking Software helps revenue teams record, analyze, and optimize sales calls across the entire funnel. It combines call logging, conversation intelligence, AI-driven insights, and CRM synchronization into one platform.

Sales leaders use it to coach reps, improve messaging, track performance metrics, and connect call data directly to pipeline, forecasting, and revenue outcomes.

Key Features

  • Automatic Call Logging: Seamlessly sync calls, notes, dispositions, and sentiment directly into Salesforce or HubSpot.
  • Conversation Intelligence: AI-powered call recordings, transcriptions, keyword tracking, and coaching insights.
  • Sales Dialer: Execute and track inbound and outbound calls with voicemail drops and streamlined workflows.
  • Advanced Call Analytics: Analyze call duration, connect rates, timing, and outcomes to optimize performance.
  • Revenue Orchestration Platform: Combine call data with cadences, forecasting, deals, and pipeline analytics.

Price

Plan Price Featured
Essentials $140/user/mo (Billed Monthly) Email & dialer automation, CRM call logging, basic reporting
Advanced $180/user/mo (Billed Monthly) Conversation intelligence, call recordings & transcriptions, advanced analytics
Premier Custom Pricing (Contact Sales) Enterprise security & governance, AI-powered workflows, forecasting & coaching

Price details: https://www.salesloft.com/pricing

Pros

Competitor

Pros
Outreach Compared to Outreach, Salesloft offers a more intuitive interface and stronger native conversation intelligence. Users often find Salesloft easier to adopt, with smoother call logging and coaching workflows that reduce setup time while still delivering enterprise-grade analytics.
HubSpot Sales Hub Salesloft provides deeper call analytics, AI-driven coaching, and multi-cadence optimization than HubSpot Sales Hub. It is better suited for large or fast-scaling sales teams that need advanced call tracking beyond basic CRM functionality.
Gong While Gong excels at conversation analysis, Salesloft combines call tracking with engagement, dialer, and cadences in one platform. This reduces tool sprawl and delivers better day-to-day workflow efficiency for frontline sales reps.
Chorus Salesloft goes beyond call recording by integrating execution tools like dialers and cadences. Teams benefit from a unified system where calls, follow-ups, and analytics live together instead of in separate tools.
CallRail Unlike CallRail’s marketing-focused call tracking, Salesloft is purpose-built for sales teams. It offers CRM-native workflows, rep coaching, and revenue-focused analytics that directly support pipeline and deal execution.

Cons

Competitor

Cons
Outreach Compared to Outreach, Salesloft can be less customizable for highly complex enterprise workflows. Some organizations with unique outbound processes may find Outreach’s deeper configuration options more flexible.
HubSpot Sales Hub Salesloft is significantly more expensive than HubSpot Sales Hub, making it less attractive for small teams. Businesses already centered on HubSpot may find Salesloft’s advanced features unnecessary for basic call tracking.
Gong Gong provides more specialized conversation analytics and deal intelligence. Teams focused purely on call insights and forecasting accuracy may find Gong’s AI analysis deeper than Salesloft’s.
Chorus Chorus can be simpler to deploy for teams only needing call recording and coaching. Salesloft’s broader platform may feel overwhelming if call tracking is the sole requirement.
CallRail CallRail is more cost-effective for pure inbound call tracking and marketing attribution. Salesloft’s pricing and feature depth may be excessive for teams not running structured sales cadences.

Verified Customer Reviews

  • Gartner Review (Rating: 4.4/5): Users praise Salesloft for strong activity visibility, call tracking, and sales engagement insights.
  • G2 Review (Rating: 4.5/5): Reviewers highlight ease of use, reliable call logging, and powerful cadence-driven workflows.
  • Capterra Review (Rating: 4.3/5): Customers value call tracking, CRM integration, and consistent sales engagement performance.
  • Reddit/r/sales Review (Rating: 4/5): Sales professionals discuss how Salesloft improves call organization, follow-ups, and rep productivity.
  • Software Advice Review (Rating: 4.3/5): Users report efficient call tracking, streamlined cadences, and strong CRM synchronization.