- Automatic Call Logging: Seamlessly sync calls, notes, dispositions, and sentiment directly into Salesforce or HubSpot.
- Conversation Intelligence: AI-powered call recordings, transcriptions, keyword tracking, and coaching insights.
- Sales Dialer: Execute and track inbound and outbound calls with voicemail drops and streamlined workflows.
- Advanced Call Analytics: Analyze call duration, connect rates, timing, and outcomes to optimize performance.
- Revenue Orchestration Platform: Combine call data with cadences, forecasting, deals, and pipeline analytics.
Salesloft Sales Call Tracking Software
AI-powered sales call tracking with analytics, coaching, and CRM automation
Updated February 27, 2026
Salesloft Sales Call Tracking Software Overview
Salesloft Sales Call Tracking Software helps revenue teams record, analyze, and optimize sales calls across the entire funnel. It combines call logging, conversation intelligence, AI-driven insights, and CRM synchronization into one platform.
Sales leaders use it to coach reps, improve messaging, track performance metrics, and connect call data directly to pipeline, forecasting, and revenue outcomes.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Essentials | $140/user/mo (Billed Monthly) | Email & dialer automation, CRM call logging, basic reporting |
| Advanced | $180/user/mo (Billed Monthly) | Conversation intelligence, call recordings & transcriptions, advanced analytics |
| Premier | Custom Pricing (Contact Sales) | Enterprise security & governance, AI-powered workflows, forecasting & coaching |
Price details: https://www.salesloft.com/pricing
Pros
Competitor |
Pros |
|---|---|
| Outreach | Compared to Outreach, Salesloft offers a more intuitive interface and stronger native conversation intelligence. Users often find Salesloft easier to adopt, with smoother call logging and coaching workflows that reduce setup time while still delivering enterprise-grade analytics. |
| HubSpot Sales Hub | Salesloft provides deeper call analytics, AI-driven coaching, and multi-cadence optimization than HubSpot Sales Hub. It is better suited for large or fast-scaling sales teams that need advanced call tracking beyond basic CRM functionality. |
| Gong | While Gong excels at conversation analysis, Salesloft combines call tracking with engagement, dialer, and cadences in one platform. This reduces tool sprawl and delivers better day-to-day workflow efficiency for frontline sales reps. |
| Chorus | Salesloft goes beyond call recording by integrating execution tools like dialers and cadences. Teams benefit from a unified system where calls, follow-ups, and analytics live together instead of in separate tools. |
| CallRail | Unlike CallRail’s marketing-focused call tracking, Salesloft is purpose-built for sales teams. It offers CRM-native workflows, rep coaching, and revenue-focused analytics that directly support pipeline and deal execution. |
Cons
Competitor |
Cons |
|---|---|
| Outreach | Compared to Outreach, Salesloft can be less customizable for highly complex enterprise workflows. Some organizations with unique outbound processes may find Outreach’s deeper configuration options more flexible. |
| HubSpot Sales Hub | Salesloft is significantly more expensive than HubSpot Sales Hub, making it less attractive for small teams. Businesses already centered on HubSpot may find Salesloft’s advanced features unnecessary for basic call tracking. |
| Gong | Gong provides more specialized conversation analytics and deal intelligence. Teams focused purely on call insights and forecasting accuracy may find Gong’s AI analysis deeper than Salesloft’s. |
| Chorus | Chorus can be simpler to deploy for teams only needing call recording and coaching. Salesloft’s broader platform may feel overwhelming if call tracking is the sole requirement. |
| CallRail | CallRail is more cost-effective for pure inbound call tracking and marketing attribution. Salesloft’s pricing and feature depth may be excessive for teams not running structured sales cadences. |
Reviews
- Software Advice Review (Rating: 4.3/5): Salesloft delivers strong customization and cleaner integrations with Gmail and Salesforce, and one reviewer valued building email cadences, templates, A/B testing, and tracking. Others flagged “call handling flaws,” CRM sync and email deliverability issues, plus automation that sent messages to Spam and created “meaningless activity.”
- G2 Review (Rating: 4.5/5): Salesloft earns praise for exceptional ease of use that streamlines outreach and fits smoothly into existing workflows.
- Gartner Review (Rating: 4.5/5): Teams credit AI driven insights for boosting agent performance and closing deals faster through personalized outreach and multichannel communication. One BDR loved the live tracking with open, click, and reply notifications, and highlighted simple navigation, strong metrics, and reliable cadences without sync issues.
- Capterra Review (Rating: 4.3/5): A long-term user relies on Salesloft for email cadences, blasts, and tracking, and values the dashboard feedback on opens and responses plus the LinkedIn extension and custom templates. Frustrations include calls not recording properly, false email open alerts from Outlook or self-opens, failed imports, weak attachment handling, and limited LinkedIn integration.
- softwarereviews.com Review: Advanced analytics and performance tracking gave one team a clear view of pipeline efficiency, and email automation boosted productivity. Another reviewer highlighted elegant dashboards, automatic appointment scheduling, shortcuts for collaboration, and the “conversions” tab to review previous calls with quick summaries.
- TrustRadius Review: Salesloft simplifies calendar scheduling with open calendar links and automatic invites, and Microsoft integration helps log communication while the mobile app supports on-the-go management. Some users felt the homepage looked overwhelming, AI recommendations ignored multi-platform setups, LinkedIn required a message to connect, and logging lacked depth compared to a CRM.
