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Housecall Pro Call Tracking Software helps home service businesses track inbound calls, identify returning customers, and connect calls directly to customer profiles.
Through its CallRail integration and built-in reporting, Pros gain visibility into call sources, missed opportunities, and conversion performance while managing scheduling, dispatching, invoicing, and payments from one unified platform.
| Plan | Price | Featured |
|---|---|---|
| Basic (1 User) | $59/mo (Billed Annually) / $79/mo (Billed Monthly) | Scheduling & dispatching, Invoices & online payments, Call tracking insights |
| Essentials (Up to 5 Users) | $149/mo (Billed Annually) / $189/mo (Billed Monthly) | QuickBooks integration, Marketing tools, Enhanced review & call reporting |
| MAX (Up to 8 Users) | $299/mo (Billed Annually) / $329/mo (Billed Monthly) | Advanced reporting, Dedicated onboarding, API & Zapier integrations |
Price details: https://www.housecallpro.com/pricing/
Competitor |
Pros |
|---|---|
| ServiceTitan | Housecall Pro is significantly more affordable and easier to deploy for small to mid-sized service businesses. Its call tracking and CRM features are simpler to configure, require less onboarding time, and avoid the enterprise-level complexity and long-term contracts often associated with ServiceTitan. |
| Jobber | Compared to Jobber, Housecall Pro offers deeper call tracking insights through CallRail integration and stronger automation around answering services, follow-ups, and pipeline management, making it better suited for businesses that rely heavily on inbound phone leads. |
| CallRail | Unlike standalone CallRail, Housecall Pro combines call tracking with scheduling, invoicing, and payments in one platform. This reduces the need for multiple tools and allows Pros to act on call data immediately by converting calls into jobs. |
| Thumbtack | Housecall Pro gives businesses full ownership of customer data and call insights, whereas Thumbtack focuses on lead generation. Pros benefit from better long-term customer tracking, repeat business management, and clearer attribution of phone-based leads. |
| FieldEdge | Housecall Pro is generally easier to use and quicker to set up than FieldEdge. Its call tracking, mobile app experience, and pricing structure are more accessible for growing teams without dedicated IT or operations staff. |
Competitor |
Cons |
|---|---|
| ServiceTitan | ServiceTitan offers more advanced enterprise-level call analytics and customization. Large franchises or multi-location businesses may find Housecall Pro’s call tracking and reporting less granular for complex operational needs. |
| Jobber | Jobber’s interface is often considered cleaner and faster. Some users report that Housecall Pro’s app can feel slower, especially when handling high call volumes or navigating between call data and job records. |
| CallRail | CallRail provides deeper standalone call analytics, including advanced keyword-level attribution. Housecall Pro relies on integrations, which may limit customization for teams that want call tracking without broader job management features. |
| Thumbtack | Thumbtack can deliver faster access to new leads without setup. Housecall Pro requires more initial configuration and marketing effort to fully leverage call tracking for lead generation. |
| FieldEdge | FieldEdge may provide stronger accounting depth for some users. Housecall Pro’s call tracking is more operational than financial, which may be limiting for businesses seeking highly specialized telecom cost analytics. |
