- Call Tracking & Analytics: Real-time dashboards with KPIs like call volume, wait time, and answer rates.
- AI Call Analysis: Automatic transcription, summaries, tags, and topic detection for every conversation.
- Call Recording & Monitoring: Record calls and use double listening, whispering, and coaching tools.
- Advanced IVR & Routing: Smart routing, call queues, groups, and priority handling.
- CRM & Tool Integrations: Native integrations with HubSpot, Salesforce, Zendesk, Bullhorn, and 100+ tools.
- Remote-Ready Apps: Mobile, desktop, and web apps for distributed teams.
Ringover Call Tracking Software
Cloud-based call tracking and VoIP software with AI-powered analytics
Updated February 27, 2026
Ringover Call Tracking Software Overview
Ringover Call Tracking Software is a cloud-based VoIP and contact center solution designed for sales and customer support teams. It combines call tracking, analytics, CRM integrations, and AI-powered features like call transcription and summaries.
With rapid setup, remote-friendly tools, and scalable plans, Ringover helps businesses monitor performance, improve customer experience, and manage calls efficiently across distributed teams.
Key Features
Pricing
| Plan | Price | Featured |
|---|---|---|
| Quicktalk | $15/user/mo (Billed Annually) / $24/user/mo (Billed Monthly) | Unlimited local & international calls, Virtual AI receptionist, Business greetings |
| SMART | $21/user/mo (Billed Annually) / $29/user/mo (Billed Monthly) | Unlimited calls to 110 destinations, Call recording & transcription, API access |
| BUSINESS | $44/user/mo (Billed Annually) / $54/user/mo (Billed Monthly) | Advanced IVR & queues, Coaching tools (whisper/listen), Advanced analytics |
| ADVANCED | Custom Quote (Contact Sales) | Power Dialer & campaigns, SSO, Advanced reporting & integrations |
Price details: https://www.ringover.com/pricing
Pros
Competitor |
Pros |
|---|---|
| Aircall | Ringover is generally more cost-effective for growing teams, offering unlimited calls to more destinations at lower entry pricing. Its built-in AI transcription and summaries are included earlier in plans, reducing reliance on paid add-ons compared to Aircall’s higher-tier requirements. |
| CloudTalk | Compared to CloudTalk, Ringover provides a simpler setup and cleaner interface, making it easier for non-technical teams. Ringover’s broader native CRM integrations and unified dashboard also reduce configuration time for sales and support teams. |
| Dialpad | Ringover offers more flexible international numbering and call routing options than Dialpad. Its call center-focused features like queues, whispering, and campaign dialers are better suited for outbound sales and support teams. |
| RingCentral | Ringover is easier to deploy and manage than RingCentral, with less complexity and lower costs. Small and mid-sized teams benefit from faster onboarding and clearer pricing without enterprise-level overhead. |
| MightyCall | Ringover surpasses MightyCall in analytics depth and AI-driven insights. It also supports larger teams and more advanced call center operations, making it a stronger choice for scaling sales or customer service environments. |
Cons
Competitor |
Cons |
|---|---|
| Aircall | Aircall may offer deeper enterprise-level analytics and a larger marketplace of integrations. For very large global enterprises, Aircall’s brand recognition and partner ecosystem can be stronger than Ringover’s. |
| CloudTalk | CloudTalk provides more granular outbound dialing configurations and predictive dialing options. High-volume outbound call centers may find CloudTalk’s dialing controls more advanced than Ringover’s standard setup. |
| Dialpad | Dialpad’s native AI voice intelligence is more deeply embedded across all plans. Teams heavily focused on real-time AI coaching may find Dialpad’s AI capabilities more mature. |
| RingCentral | RingCentral supports a wider range of enterprise communications beyond telephony. Companies needing unified communications at massive scale may find Ringover less comprehensive. |
| MightyCall | MightyCall can be simpler and cheaper for very small teams with basic needs. Ringover’s feature-rich environment may feel excessive for freelancers or micro-businesses. |
Reviews
- Trustpilot Review (Rating: 4.1/5): A long-term customer shared that Ringover Call Tracking Software has delivered reliable service for several years, highlighting its simplicity and calling the mobile app “very useful for working on the go.”
- Software Advice Review (Rating: 4.7/5): Ringover Call Tracking Software earns high marks for its “cross platform/device integration,” which lets clients reach staff on PC, mobile, fixed handset, or any VOIP device. Teams value the CRM integration that enables click-to-call, automatic call tracking inside client records, and instant screen pops on inbound calls, while a few report SMS sync issues between desktop and mobile and occasional headset recognition problems.
- G2 Review (Rating: 4.6/5): The intuitive interface helps teams get started quickly, and sales leaders describe the setup as fast while still delivering “powerful features.” CRM integrations and dependable call quality strengthen daily workflows, though some users want clearer documentation and mention glitches, software bugs, and mobile app issues.
