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Ringover Call Tracking Software

Cloud-based call tracking and VoIP software with AI-powered analytics

Ringover Call Tracking Software Overview

Ringover Call Tracking Software is a cloud-based VoIP and contact center solution designed for sales and customer support teams. It combines call tracking, analytics, CRM integrations, and AI-powered features like call transcription and summaries.

With rapid setup, remote-friendly tools, and scalable plans, Ringover helps businesses monitor performance, improve customer experience, and manage calls efficiently across distributed teams.

Key Features

  • Call Tracking & Analytics: Real-time dashboards with KPIs like call volume, wait time, and answer rates.
  • AI Call Analysis: Automatic transcription, summaries, tags, and topic detection for every conversation.
  • Call Recording & Monitoring: Record calls and use double listening, whispering, and coaching tools.
  • Advanced IVR & Routing: Smart routing, call queues, groups, and priority handling.
  • CRM & Tool Integrations: Native integrations with HubSpot, Salesforce, Zendesk, Bullhorn, and 100+ tools.
  • Remote-Ready Apps: Mobile, desktop, and web apps for distributed teams.

Price

Plan Price Featured
Quicktalk $15/user/mo (Billed Annually) / $24/user/mo (Billed Monthly) Unlimited local & international calls, Virtual AI receptionist, Business greetings
SMART $21/user/mo (Billed Annually) / $29/user/mo (Billed Monthly) Unlimited calls to 110 destinations, Call recording & transcription, API access
BUSINESS $44/user/mo (Billed Annually) / $54/user/mo (Billed Monthly) Advanced IVR & queues, Coaching tools (whisper/listen), Advanced analytics
ADVANCED Custom Quote (Contact Sales) Power Dialer & campaigns, SSO, Advanced reporting & integrations

Price details: https://www.ringover.com/pricing

Pros

Competitor

Pros

Aircall Ringover is generally more cost-effective for growing teams, offering unlimited calls to more destinations at lower entry pricing. Its built-in AI transcription and summaries are included earlier in plans, reducing reliance on paid add-ons compared to Aircall’s higher-tier requirements.
CloudTalk Compared to CloudTalk, Ringover provides a simpler setup and cleaner interface, making it easier for non-technical teams. Ringover’s broader native CRM integrations and unified dashboard also reduce configuration time for sales and support teams.
Dialpad Ringover offers more flexible international numbering and call routing options than Dialpad. Its call center-focused features like queues, whispering, and campaign dialers are better suited for outbound sales and support teams.
RingCentral Ringover is easier to deploy and manage than RingCentral, with less complexity and lower costs. Small and mid-sized teams benefit from faster onboarding and clearer pricing without enterprise-level overhead.
MightyCall Ringover surpasses MightyCall in analytics depth and AI-driven insights. It also supports larger teams and more advanced call center operations, making it a stronger choice for scaling sales or customer service environments.

Cons

Competitor

Cons

Aircall Aircall may offer deeper enterprise-level analytics and a larger marketplace of integrations. For very large global enterprises, Aircall’s brand recognition and partner ecosystem can be stronger than Ringover’s.
CloudTalk CloudTalk provides more granular outbound dialing configurations and predictive dialing options. High-volume outbound call centers may find CloudTalk’s dialing controls more advanced than Ringover’s standard setup.
Dialpad Dialpad’s native AI voice intelligence is more deeply embedded across all plans. Teams heavily focused on real-time AI coaching may find Dialpad’s AI capabilities more mature.
RingCentral RingCentral supports a wider range of enterprise communications beyond telephony. Companies needing unified communications at massive scale may find Ringover less comprehensive.
MightyCall MightyCall can be simpler and cheaper for very small teams with basic needs. Ringover’s feature-rich environment may feel excessive for freelancers or micro-businesses.

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