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Xtime Digital Vehicle Inspection Software

Digital vehicle inspections that boost approvals, transparency, and service profitability

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Xtime Digital Vehicle Inspection Software Overview

  • Updated January 29, 2026

Xtime Digital Vehicle Inspection Software is a comprehensive multipoint inspection (MPI) solution for auto dealerships and repair shops. It enables technicians to capture photos and videos, share real-time inspection results with customers, and receive faster approvals.

Integrated dashboards, mobile access, and communication tools help dealerships improve efficiency, increase repair order value, and deliver a more transparent service experience.

Key Features

  • Digital Multipoint Inspections: Perform standardized vehicle inspections with photos, videos, and technician notes.
  • Mobile Technician Access: iOS and Android apps let technicians complete inspections anywhere in the shop.
  • Online Customer Approvals: Customers review and approve recommended repairs remotely in real time.
  • Shop Control Dashboards: Track inspection progress, technician performance, and quality metrics.
  • In-Dealership Communications: Real-time messaging with rich media between advisors, technicians, and managers.
  • Service Financing Options: Flexible payment solutions that help increase approval rates and RO value.

Price

Plan Price Featured
Xtime Inspect (Core) Custom Quote (Contact Sales) Digital multipoint inspections, Mobile technician access, Online customer approvals
Inspect + Multimedia Pro (Add-on) Custom Add-on Pricing High-resolution photos & videos, Enhanced customer transparency, Faster approval decisions
Inspect + Service Pricing (Add-on) Custom Add-on Pricing Centralized pricing catalog, Consistent ASR creation, Reduced quoting errors
Inspect + Service Tracker (Add-on) Custom Add-on Pricing Real-time service status updates, Reduced inbound calls, Improved customer communication

 

Pros

Competitor

Pros
AutoServe1 Xtime offers deeper integration with dealership systems and Cox Automotive products, making it easier for large franchise dealers to unify inspections, scheduling, and customer communications. Its advanced dashboards and RO performance insights are more robust, helping management track efficiency and profitability across multiple service lanes.
Repair360 Compared to Repair360, Xtime provides a more enterprise-grade inspection workflow with stronger multimedia support and customer-facing approval tools. The platform excels in high-volume dealership environments where scalability, performance tracking, and integration with DMS and scheduling tools are critical.
Mitchell 1 ProSpect Xtime stands out with superior mobile inspection usability and real-time customer approvals. While ProSpect focuses heavily on inspection forms, Xtime adds richer communication, video sharing, and service financing options that directly contribute to higher approval rates and increased repair order values.
Dealertrack Service Unlike Dealertrack’s more transactional service tools, Xtime emphasizes customer transparency and technician-to-customer communication. Its visual inspections and approval workflows are more intuitive, helping dealerships reduce delays and improve trust throughout the service process.
Tekmetric Xtime is better suited for franchise dealerships needing enterprise controls, multi-rooftop visibility, and OEM-aligned workflows. While Tekmetric is popular with independents, Xtime’s inspection depth, analytics, and Cox Automotive ecosystem integrations provide stronger long-term scalability.

Cons

Competitor

Cons
AutoServe1 Xtime is typically more expensive and less transparent in pricing compared to AutoServe1. Smaller shops may find AutoServe1 easier to adopt, while Xtime’s enterprise-focused setup, training requirements, and custom contracts can feel excessive for low-volume operations.
Repair360 Repair360 can be simpler and more cost-effective for basic inspection needs. Xtime’s broader feature set and add-ons may introduce complexity and higher costs, which may not be justified for shops that only require straightforward digital inspections.
Mitchell 1 ProSpect Mitchell 1 ProSpect offers tighter integration with Mitchell’s repair information tools. Xtime users who rely heavily on Mitchell data may need additional integrations or workflows, making ProSpect a more streamlined choice in those environments.
Dealertrack Service Dealertrack users already embedded in its ecosystem may find Xtime redundant or overlapping. Switching can require process changes and retraining, whereas Dealertrack’s native tools may feel more familiar to long-standing users.
Tekmetric Tekmetric is often praised for modern UI and transparent pricing. In comparison, Xtime’s interface can feel more complex, and its lack of public pricing makes budgeting harder for independent shops evaluating long-term software costs.

Verified Customer Reviews

  • Capterra Review (Rating: 4.6/5): Users praise Xtime for improving accountability, inspection visibility, and increasing service revenue.
  • Reddit/r/partscounter Review (Rating: 4/5): Dealership staff describe Xtime as clean, user-friendly, and well-liked by customers.
  • Slashdot Review (Rating: 4/5): Reviewers highlight strong inspection workflows and solid dealership-focused features.
  • Apple App Store Review (Rating: 1.7/5): Mobile users cite performance and usability issues despite powerful inspection capabilities.
  • AutoServe1 Industry Review (Rating: 4/5): Industry commentary notes Xtime’s effectiveness in transitioning shops from paper to digital inspections.