Acuityscheduling-Acuity-Scheduling-favicon

Acuity Scheduling

Online appointment scheduling and payment automation for service-based businesses

Acuity Scheduling Overview

Acuity Scheduling is an online booking and appointment scheduling platform designed for service-based businesses. It enables client self-scheduling, automated reminders, payments, and calendar management from one system.

With tools for intake forms, subscriptions, classes, and integrations, Acuity helps reduce no-shows, streamline operations, and deliver professional booking experiences across multiple industries.

Key Features

  • Client Self-Scheduling: Let clients book, cancel, or reschedule appointments online anytime.
  • Automated Reminders: Reduce no-shows with email and SMS confirmations and reminders.
  • Integrated Payments: Accept prepayments, deposits, tips, and packages via Stripe, Square, or PayPal.
  • Calendar & Staff Management: Manage availability, staff schedules, and multiple locations in one place.
  • Custom Intake Forms: Collect client information and policies before appointments.
  • Classes & Subscriptions: Offer group events, memberships, and recurring services.
  • Integrations: Connect with Zoom, Google Calendar, Mailchimp, QuickBooks, and 500+ apps via Zapier.

Price

Plan Price Featured
Starter $16/mo (Billed Annually) / $20/mo (Billed Monthly) 1 bookable calendar, Unlimited appointments, Payment processing with Stripe/Square/PayPal
Standard $27/mo (Billed Annually) / $34/mo (Billed Monthly) Up to 6 calendars, SMS reminders, Subscriptions and packages
Premium $49/mo (Billed Annually) / $61/mo (Billed Monthly) Up to 36 calendars, HIPAA compliance (BAA), Custom API & CSS
Enterprise Custom Pricing Unlimited calendars, Dedicated account manager, Centralized user management

Price details: https://acuityscheduling.com/signup.php

Pros

Competitor

Pros

Calendly Acuity offers deeper payment, package, and subscription features than Calendly, making it better suited for service businesses that charge clients. It also provides stronger customization and intake forms, which helps businesses control policies, collect details upfront, and create a more branded booking experience.
Vagaro Compared to Vagaro, Acuity is simpler to set up and easier to navigate for solo professionals and small teams. Its cleaner interface and flexible integrations appeal to businesses that want powerful scheduling without a complex, salon-specific ecosystem or bundled marketplace fees.
Setmore Acuity provides more advanced automation, reporting, and payment control than Setmore. Features like subscriptions, packages, and API access give growing businesses more room to scale, while Setmore focuses more on basic scheduling needs.
SimplyBook.me Acuity is often easier to use and configure than SimplyBook.me, with fewer add-on decisions required. Its all-in-one plans include many features that are modular elsewhere, reducing setup time and making pricing more predictable.
Booksy Unlike Booksy, Acuity does not push a marketplace model, giving businesses more control over their clients and brand. This results in fewer platform-driven fees and a more direct relationship with customers.

Cons

Competitor

Cons

Calendly Calendly offers a more generous free plan and a simpler booking flow for basic meeting scheduling. For users who do not need payments or service-based features, Acuity can feel more expensive and complex than necessary.
Vagaro Vagaro includes built-in marketing tools and an industry-specific marketplace that Acuity lacks. Businesses seeking client discovery, promotions, and a salon-focused ecosystem may find Acuity less comprehensive.
Setmore Setmore provides a limited free tier and lower-cost entry options. For very small businesses or startups with minimal scheduling needs, Acuity’s paid-only model after the trial may be harder to justify.
SimplyBook.me SimplyBook.me supports more niche booking use cases through add-ons and custom workflows. Acuity is more opinionated in structure, which can limit flexibility for highly specialized scheduling requirements.
Booksy Booksy’s mobile-first experience and built-in client marketplace can drive new customer bookings. Acuity relies more on businesses bringing their own traffic, offering fewer discovery and promotion tools.

Verified Customer Reviews