Home » Collaboration & Productivity Software » Online Appointment Scheduling Software » Microsoft Online Bookings and Appointment Scheduling
Microsoft Online Bookings and Appointment Scheduling, known as Microsoft Bookings, helps businesses manage customer appointments directly within Microsoft 365. It integrates tightly with Outlook and Microsoft Teams to prevent double-booking, automate confirmations, and support virtual meetings.
Designed for small to enterprise teams, it simplifies scheduling across departments without requiring separate scheduling software.
| Plan | Price | Featured |
|---|---|---|
| Microsoft 365 Business Basic | $6.00/user/mo (Billed Annually) / $7.20/user/mo (Billed Monthly) | Microsoft Bookings access, Outlook calendar integration, Web & mobile apps |
| Microsoft 365 Business Standard | $12.50/user/mo (Billed Annually) / $15.00/user/mo (Billed Monthly) | Bookings with Teams meetings, Desktop Office apps, Shared calendars |
| Microsoft 365 Business Premium | $22.00/user/mo (Billed Annually) / $26.40/user/mo (Billed Monthly) | Advanced security, Device management, Full Bookings & Teams integration |
| Microsoft 365 Apps for Business | $8.25/user/mo (Billed Annually) / $9.90/user/mo (Billed Monthly) | Bookings access, Desktop Office apps, Outlook scheduling |
Price details: https://www.microsoft.com/en-us/microsoft-365/business
Competitor |
Pros |
|---|---|
| Calendly | Microsoft Bookings offers better value for organizations already using Microsoft 365, since it comes bundled at no extra cost. It integrates natively with Outlook and Teams, reducing setup time and eliminating third-party connectors that Calendly often requires for enterprise collaboration. |
| Acuity Scheduling | Compared to Acuity, Microsoft Bookings is simpler to deploy within corporate environments. IT administrators benefit from centralized user management, stronger compliance controls, and seamless calendar syncing without relying on external payment or plugin-heavy configurations. |
| Setmore | Microsoft Bookings provides tighter integration with productivity tools like Outlook, Teams, and SharePoint. For internal teams, it reduces context switching and supports enterprise-grade security, which Setmore lacks in larger organizational deployments. |
| YouCanBook.me | Unlike YouCanBook.me, Microsoft Bookings does not require a separate subscription for core scheduling features when using Microsoft 365. It is easier for non-technical users already familiar with Microsoft apps to adopt and manage. |
| Zoho Bookings | Microsoft Bookings excels for companies standardized on Microsoft 365, offering smoother collaboration and fewer integration gaps than Zoho Bookings, which performs best only inside the Zoho ecosystem. |
Competitor |
Cons |
|---|---|
| Calendly | Compared to Calendly, Microsoft Bookings feels less polished for external client scheduling. Advanced routing, availability rules, and integrations with non-Microsoft tools are more limited, which can frustrate teams needing flexible, customer-facing booking workflows. |
| Acuity Scheduling | Acuity offers stronger customization for appointment types, intake forms, and payments. Microsoft Bookings lacks built-in payment processing and advanced form logic, making it less suitable for service businesses that rely on complex booking rules. |
| Setmore | Setmore provides a more intuitive standalone scheduling experience. Microsoft Bookings can feel clunky, especially during initial setup, and may create additional user objects in Microsoft 365 that administrators must manage. |
| YouCanBook.me | YouCanBook.me integrates more easily with a wider range of third-party tools. Microsoft Bookings is heavily centered on Teams and Outlook, which limits flexibility for organizations using mixed software stacks. |
| Zoho Bookings | Zoho Bookings offers deeper automation within its CRM and finance tools. Microsoft Bookings lacks advanced workflow automation and reporting, which can be a drawback for data-driven service teams. |
