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Avoxi Cloud PBX Software

Global cloud PBX platform with enterprise voice, analytics, and integrations

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Avoxi Cloud PBX Software Overview

  • Updated February 3, 2026

AVOXI Cloud PBX Software is a browser-based hosted phone system designed for businesses operating globally. It enables companies to manage inbound and outbound calls, users, and phone numbers across 170+ countries from a single interface.

With built-in analytics, CRM integrations, WebRTC softphone, and 24/7 support, AVOXI focuses on reliability, scalability, and international voice quality.

Key Features

  • Browser-Based Cloud PBX: Launch and manage your phone system from any modern web browser without hardware.
  • Global Voice Coverage: Provision and manage phone numbers across 170+ countries with redundant voice infrastructure.
  • WebRTC Softphone: Make and receive calls directly from the browser or mobile app with no downloads required.
  • Advanced Call Routing & IVR: Use skills-based routing, unlimited IVR menus, and intelligent call flows.
  • Analytics & Monitoring: Track KPIs, call quality metrics, and agent performance with real-time dashboards.
  • CRM & App Integrations: Connect with popular platforms like Salesforce, Microsoft Teams, Zoom, and Genesys.
  • 24/7/365 Live Support: Access round-the-clock assistance with no extra charges for premium support.

Price

Plan Price Featured
Cloud PBX (Per Seat) $19.99/seat/month (Billed Monthly) WebRTC softphone included, Global numbers in 170+ countries, Unlimited IVR & call routing

 

Pros

Competitor

Pros
8×8 Compared to 8×8, AVOXI is often easier to deploy for global voice use cases and provides clearer international pricing at the entry level. Businesses that mainly need cloud PBX and global numbers may find AVOXI simpler to manage and more cost-effective without bundled tools they may not use.
RingCentral AVOXI focuses more strongly on international voice quality and number coverage than RingCentral. For companies operating in many countries, AVOXI can be easier to scale globally, with less complexity and lower per-seat costs for pure PBX and voice-centric deployments.
Vonage Business Against Vonage Business, AVOXI stands out with its built-in global voice network and centralized number management. Enterprises needing consistent call quality across regions often prefer AVOXI’s carrier-grade infrastructure and simplified administration.
VirtualPBX AVOXI offers broader international reach and more advanced analytics than VirtualPBX. Organizations with distributed or international teams benefit from AVOXI’s global routing, monitoring tools, and support for complex call center-style environments.
Dialpad While Dialpad emphasizes AI-driven collaboration, AVOXI excels in telecom management and global voice reliability. Companies prioritizing international calling, number porting, and carrier management may find AVOXI better aligned with their operational needs.

Cons

Competitor

Cons
8×8 Compared to 8×8’s all-in-one UCaaS bundles, AVOXI offers fewer built-in collaboration tools like team messaging and video meetings. Companies wanting a single platform for voice, chat, and video may need additional integrations alongside AVOXI.
RingCentral RingCentral provides a more polished unified communications experience with extensive third-party apps. AVOXI is more voice-focused, which can feel limiting for teams expecting deep native collaboration features beyond telephony.
Vonage Business Vonage Business offers broader API-based customization and developer tools for some use cases. AVOXI, while strong in voice infrastructure, may require more direct sales engagement for complex custom configurations.
VirtualPBX VirtualPBX can be simpler for very small businesses with basic needs. AVOXI’s enterprise-grade features and global focus may feel more complex than necessary for small, single-country teams.
Dialpad Dialpad’s native AI features for transcription and meetings are more advanced out of the box. AVOXI emphasizes voice quality and analytics, but organizations seeking heavy AI-driven collaboration may need supplementary tools.

Verified Customer Reviews

  • Capterra Review (Rating: 4.8/5): Users praise the platform for being user-friendly and cost-effective with strong support, while some note that initial configuration can take time for complex global setups.
  • Software Advice Review (Rating: 4.8/5): Reviewers value the control over IP PBX and DID numbers, but mention that advanced features may require learning the interface in depth.
  • G2 Review (Rating: 4.4/5): Customers like the reliability of cloud PBX and integrations, though some report that reporting customization could be more flexible.
  • WhichVoIP Review (Rating: 1.6/5): The review acknowledges AVOXI’s ability to handle large-scale call centers, but criticizes older experiences around pricing clarity and responsiveness.
  • GetApp Review (Rating: 4.8/5): Many users appreciate the knowledgeable and responsive support team, while a few note that global telecom concepts may be challenging for new users.