- Modern Intranet: Centralised hub for company news, policies, resources and apps with personalised navigation per employee.
- Employee App: Branded mobile app for frontline and deskless workers, with push, email and SMS as delivery channels for the same content.
- AI Content Tooling: The Companion editor drafts and auto-translates internal comms, and Content Pro adds AI-native content management on top.
- Navigator and On Air: Navigator answers employee questions from published content, and On Air turns updates into personalised audio briefings.
- Targeting and Personalisation: Deliver content by role, location, language or device, with approval workflows and governance for regulated environments.
- Analytics and Insights: Measure readership, engagement, sentiment and campaign impact, including open rates per channel.
- Digital Signage: Push the same content to on-site screens for teams who do not check a phone or inbox during a shift.
- Enterprise Integrations: Native connections to Microsoft 365, Google, Cornerstone and ServiceNow, plus open APIs and a developer portal.
Staffbase Intranet Software
Enterprise intranet and employee experience platform for internal communications teams
Updated July 28, 2026
Staffbase Intranet Software Overview
Staffbase is an enterprise-grade intranet and employee experience platform designed to improve internal communication, engagement and alignment. It combines an intranet, a branded employee app, email, SMS, digital signage and analytics in one system, and more than 1,500 enterprise organisations run on it.
Built for large and distributed workforces, Staffbase emphasises personalisation, multilingual communication, governance and AI-assisted content creation for frontline, deskless and office-based employees. It publishes no price list: every deployment is quoted on workforce size and channel mix, with dedicated frontline pricing for staff who need less than a full enterprise licence.
Key Features
Pricing
| Configuration | Price | Scoped around |
|---|---|---|
| Frontline workforce | Request a quote | Dedicated frontline pricing so you pay only for the capabilities deskless staff need, without extending full enterprise licensing to them |
| Whole workforce | Request a quote | Mixed desk and frontline populations on one employee experience platform, priced on your workforce composition |
| Enterprise configuration | Talk to enterprise sales | Multiple brands, subsidiaries or regions each needing their own governance inside one platform, scoped and priced individually |
| Channel modules | Added to the quote | Intranet, Employee App, Email, SMS, Digital Signage, Headless CMS, Navigator, Content Pro, On Air and Live can be bought as a starting set and expanded later |
Staffbase does not publish a price list. Its pricing FAQ says a published price “would be wrong for most organizations” because a 500 person retailer and a 200,000 person logistics company have different needs. Most buyers get a tailored proposal three to five business days after the first conversation, and Staffbase says teams usually speak to sales within 48 hours of asking.
Pricing source: https://staffbase.com/pricing
Pros
Competitor |
Pros |
|---|---|
| Simpplr | Staffbase reaches people who never open a laptop, combining a branded employee app with push, email, SMS and digital signage on the same content. It also sells dedicated frontline pricing so deskless headcount does not carry full enterprise licensing cost, which is the practical blocker in large mixed workforces. |
| Unily | Staffbase is built around internal communications rather than deep SharePoint customisation, so editorial teams get approval workflows, targeting and a content calendar without IT heavy configuration. Staffbase says a typical signed contract goes live in about 90 days. |
| Workvivo | Against Workvivo’s social first feed, Staffbase offers structured governance: approvals, role and location based targeting, and campaign level analytics that measure readership and sentiment. Staffbase reports 87% average app adoption among customers with frontline workforces in the first year. |
| Interact | Staffbase pairs a stronger mobile app and frontline reach with AI tooling: the Companion editor drafts and auto-translates content, and Content Pro, Navigator and On Air extend the same content into search answers and audio briefings. It runs at 1,500 or more enterprise customers. |
| Jostle | Jostle is simpler and publishes per user tier pricing openly, but Staffbase scales further: multi brand environments, federated permissions, regional admin models and HRIS integrations are core use cases rather than edge requests. Native integrations cover Microsoft 365, Google, Cornerstone and ServiceNow, plus open APIs. |
Cons
Competitor |
Cons |
|---|---|
| Simpplr | Staffbase asks for a bigger commitment and a longer sales cycle, and it will not put a number in front of you before a call. Neither vendor publishes rates, so a mid sized organisation ends up comparing two proposals rather than two price pages. |
| Unily | Unily goes deeper on SharePoint native customisation. Organisations heavily invested in Microsoft may find Unily more flexible for intranet extensions, while Staffbase integrates with Microsoft 365 rather than building on top of it. |
| Workvivo | Workvivo’s social feed and community features feel more modern to some cultures. Staffbase is communications led and more formal, which can suppress organic interaction unless someone actively cultivates it. |
| Interact | Interact can be more cost effective for teams that only need intranet publishing. Staffbase spans app, intranet, email, SMS, signage and analytics, and a small comms team will not use most of it. |
| Jostle | Jostle has a lower learning curve for small teams, and Jostle publishes prices while Staffbase does not. Reviewers also flag two concrete gaps in Staffbase: there is no administrator mobile app, and support runs through email only with no phone or live chat. |
Reviews
- Gartner Review (Rating: 4.6/5): Across 239 ratings the strongest theme is consolidation: one reviewer wrote that pushing updates across the app, intranet and email from a single place “has cut down a lot of duplicate work for our comms team,” and that open rate and engagement analytics show what is landing. The most cited limitation is that basics are missing, with one review noting you cannot save several custom buttons, survey options are limited enough to hurt the user experience, and a full page cannot be copied.
- G2 Review (Rating: 4.6/5): Across 248 reviews Staffbase earns high marks for intuitive design, and employees adapt quickly without extensive training. The straightforward interface helps teams roll out the platform smoothly and reduce onboarding friction.
- Software Advice Review (Rating: 4.7/5): Easy handling stood out most, with one user sharing that they created a mobile app and intranet in a very short amount of time and felt very happy with the result.
- connecteam.com Review: A hands-on review updated in June 2026 scores Staffbase 8 out of 10 and confirms pricing is quote only, annual, and modular so you buy only the channels you need. The reviewer rated the platform highly for a fully white-labelled interface, WCAG 2.2 AA accessibility, screen reader support and campaign level analytics, and praised a sales team that responded within hours. The complaints are specific: there is no mobile app for administrators, support is email only with no phone or live chat, and the platform only makes sense for enterprise scale organisations with an established internal comms team.
