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Employee Navigator

Integrated benefits, HR, onboarding, and ACA compliance platform for brokers

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Employee Navigator Overview

  • Updated February 9, 2026

Employee Navigator is a cloud-based benefits administration and HR platform built primarily for insurance brokers and their employer clients. It centralizes benefits enrollment, onboarding, ACA reporting, PTO tracking, and HR data management in one system.

With 500+ integrations and strong compliance tooling, it helps brokers streamline workflows, reduce manual work, and deliver a consistent employee experience.

Key Features

  • Benefits Administration: Manage online enrollment, life events, beneficiaries, and plan comparisons in one system.
  • ACA Reporting & Compliance: Tools for ALE calculations, affordability checks, and 1094/1095 reporting.
  • New Hire Onboarding: Automates onboarding tasks, compliance documents, and employee data collection.
  • HR Management: Centralized employee records, org charts, asset tracking, and policy acknowledgements.
  • Integrations Ecosystem: Connects with 500+ carriers, payroll systems, TPAs, and agency management systems.

Price

Plan Price Featured
Enhanced Contact Sales (Custom Quote) Online enrollment tools, Carrier & payroll integrations, ACA reporting
Enhanced Plus Contact Sales (Custom Quote) All Enhanced features, 834 EDI feeds ($0.45 PEPM), Third‑party apps
Elite Contact Sales (Custom Quote) Enrollment assistance, New hire onboarding, PTO & task management
Platinum Contact Sales (Custom Quote) $0 PEPM 834 EDI feeds, Priority phone support, Full feature access

Price details: https://www.employeenavigator.com/pricing/

Pros

Competitor

Pros

BambooHR Employee Navigator offers deeper benefits administration and ACA compliance tools, which BambooHR lacks. Brokers benefit from stronger carrier integrations and enrollment workflows, making it more suitable for benefits-heavy environments despite BambooHR’s simpler HR-focused interface.
Gusto Compared to Gusto, Employee Navigator provides more advanced broker-centric features and carrier connectivity. It excels in multi-company management and complex benefits setups, which are limited in Gusto’s payroll-first, SMB-oriented approach.
Zenefits Employee Navigator delivers stronger ACA reporting, EDI feeds, and broker tools than Zenefits. It supports larger, more regulated benefits environments, whereas Zenefits focuses more on all-in-one HR simplicity for small businesses.
ADP Workforce Now Employee Navigator is often easier to use for benefits enrollment and broker workflows. It avoids ADP’s complexity and higher costs while still integrating with payroll systems, making it more flexible for agencies managing multiple clients.
Paychex Flex Employee Navigator outperforms Paychex Flex in benefits administration depth and broker enablement. Its enrollment tools and carrier integrations are more mature, while Paychex remains stronger primarily in payroll services.

Cons

Competitor

Cons

BambooHR Compared to BambooHR, Employee Navigator has a steeper learning curve and less polished core HR UI. Teams seeking lightweight HR management without heavy benefits complexity may find BambooHR faster to adopt and easier for non-broker users.
Gusto Employee Navigator lacks built-in payroll, unlike Gusto’s all-in-one approach. Smaller businesses without broker support may find Gusto more cost-effective and simpler, while Employee Navigator requires integrations and broker involvement.
Zenefits Zenefits provides more transparent pricing and bundled HR tools. Employee Navigator’s contact-only pricing and broker-focused model can feel less accessible for small employers wanting direct, self-serve HR software.
ADP Workforce Now Employee Navigator does not match ADP’s enterprise-grade payroll and global HR capabilities. Larger enterprises needing international support or deep payroll analytics may find ADP more comprehensive despite its higher cost.
Paychex Flex Paychex Flex offers tighter native payroll integration. Employee Navigator relies on third-party payroll connections, which can add setup complexity and dependency on external systems for payroll accuracy.

Verified Customer Reviews

  • G2 Review (Rating: 4.6/5): Users praise its streamlined benefits enrollment and payroll integrations, but mention that initial setup and training can take time.
  • Capterra Review (Rating: 4.6/5): Reviewers value its ease of use and reliability, while noting limited pricing transparency and reliance on brokers.
  • Software Advice Review (Rating: 4.6/5): Customers like the customer support and HR integrations, but report that customization can feel overwhelming at first.
  • Reddit/r/humanresources Review (Rating: 4/5): HR professionals say it saves time on benefits and ACA tasks, though some find the interface dated compared to newer HR tools.
  • Research.com Review (Rating: 4.8/5): The platform is praised for centralizing HR and benefits workflows, but reviewers note it is best suited for broker-led implementations.
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