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Acefone Auto Dialer Software

AI-powered auto dialer software for scalable outbound calling operations

Acefone Auto Dialer Software Overview

Acefone Auto Dialer Software is a cloud-based outbound calling solution designed for sales, support, and campaign teams. It offers multiple dialing modes, real-time monitoring, analytics, and omnichannel communication from a single platform.

With transparent per-user pricing, CRM integrations, and built-in compliance features, Acefone helps organizations increase agent productivity and connect rates without complex add-ons or hidden costs.

Key Features

  • Multiple Dialing Modes: Preview, progressive, predictive, power, ratio, and auto dialing supported natively.
  • Real-Time Monitoring: Supervisors can listen, whisper, barge, and coach agents live.
  • Advanced Analytics: Live dashboards, agent reports, campaign insights, and scheduled exports.
  • Omnichannel Communication: Manage voice, WhatsApp, SMS, and video interactions in one interface.
  • CRM Integrations: Native integrations with Salesforce, HubSpot, Zoho, Freshworks, and more.
  • Enterprise-Grade Reliability: 99.5% uptime backed by secure call recording and access controls.

Price

Plan Price Featured
Entry / Core Plan $14.99/user/mo (Billed Monthly) Auto, Progressive, Power & Predictive Dialers included; CRM integrations; Real-time analytics
Professional $19.99/user/mo (Billed Monthly) Advanced call monitoring (barge/whisper); Omnichannel support; Enhanced reporting
Custom / Enterprise Contact Sales (Custom Quote) High-volume concurrency; Dedicated onboarding & SLA; Custom integrations & compliance controls

Price details: https://www.acefone.com/blog/auto-dialer-cost/

Pros

Competitor

Pros

JustCall Acefone offers more dialing modes in entry plans, whereas JustCall requires higher tiers for predictive or power dialers. This makes Acefone more cost-effective for teams needing advanced outbound features early, while keeping setup simpler and pricing more predictable.
CallHippo Compared to CallHippo, Acefone includes advanced auto dialers without forcing upgrades to premium tiers. Acefone also emphasizes omnichannel workflows and analytics, making it better suited for blended sales and support teams at scale.
CloudTalk Acefone avoids add-on based pricing for dialers, unlike CloudTalk where power dialing often costs extra. This simplifies budgeting and reduces total cost of ownership for outbound-heavy organizations.
Aircall Aircall requires higher plans and seat minimums for auto dialers, while Acefone delivers similar capabilities at a lower entry price. Acefone is also more flexible for SMBs and fast-growing teams.
Ringover Ringover’s modular add-ons can increase costs quickly. Acefone bundles key dialing and monitoring tools into core plans, offering better value and faster deployment for outbound campaigns.

Cons

Competitor

Cons

JustCall JustCall has a more consumer-friendly UI and simpler onboarding. Acefone, while powerful, may feel more enterprise-oriented and require additional setup time for smaller teams unfamiliar with contact center tools.
CallHippo CallHippo offers a slightly broader global number marketplace. Acefone users operating in niche regions may need custom provisioning rather than instant self-serve number activation.
CloudTalk CloudTalk excels in workflow automation and visual call-flow builders. Acefone’s automation capabilities are strong but less visually driven, which may matter to teams focused on no-code design.
Aircall Aircall provides a more polished app ecosystem and marketplace. Acefone focuses more on bundled functionality than extensive third-party app discovery.
Dialpad Dialpad’s AI-driven insights and native transcription are more mature. Acefone offers AI analytics but may not match Dialpad’s depth in conversational AI for enterprise sales intelligence.

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