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Appian

Appian

Appian automates, orchestrates, and optimizes business processes using low-code development.

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Appian Overview

  • Updated August 8, 2025

Appian is a leading low-code platform known as “The Process Company,” specializing in AI-integrated process automation. It enables businesses to transform workflows in industries like financial services, insurance, and public sector, handling tasks such as compliance and claims processing.

With features for rapid development—building processes in 8 weeks guaranteed—Appian boosts efficiency, as seen in clients like NatWest and PwC. Recognized by Gartner, it leverages enterprise data for trustworthy AI automation.

Key Features

  • AI-Powered Process Automation: Enables the fastest design, automation, and optimization of end-to-end business processes using AI, boosting efficiency by up to 95%.
  • Data Fabric: Unifies data from multiple sources into a virtual layer, eliminating silos and providing secure, easy access with a 360-degree view.
  • AI Skills: Allows training custom AI models for tasks like document extraction or building generative AI prompts, with pre-formatted and free-form options.
  • AI Copilot: Assists developers and business users by generating test data, unit tests, and answers based on business data or documents.
  • Low-Code Development: Supports rapid application building and adaptation to market changes using drag-and-drop tools.
  • Robotic Process Automation (RPA): Automates repetitive tasks to offload work from humans and enhance efficiency.
  • Process Orchestration: Designs and manages business processes using low-code tools, coordinating work between users and digital workers.
  • Process Intelligence: Continuously improves processes through mining and AI-driven recommendations.
  • High Availability and Security: Handles billions of transactions daily across multiple zones, with robust security and compliance investments.
  • Cloud-Native Architecture with Autoscale: Designed for high-throughput (up to 6 million processes per hour) with automatic scaling.
  • Case Management Studio: Offers no-code modules for citizen developers to launch and modify workflows quickly and securely.
  • Federated Development: Enables seamless team collaboration on projects while maintaining consistency and adaptability.
  • SAIL Programming Language: Proprietary declarative language for creating rich, responsive interfaces across devices without deep technical knowledge.
  • Support for Other Languages: Integrates development in Java or Python via web services alongside low-code tools.
  • 8-Week Project Delivery Guarantee: Ensures projects are delivered in just 8 weeks for quick value realization.

Price

Appian pricing is per user, per month, per app for paid plans.

  • Standard: Low-code dev, mobile apps, single data (4M rows), integrations, cloud DB, 5 RPA bots, 1 portal/app, AI Copilot devs (tokens).
  • Advanced: Standard + multi data (20M rows, docs), 25 RPA bots, unlimited portals, Process HQ, Case Mgmt, offline mobile, autoscale, adv plug-ins, AI Copilot business & gen AI skills (tokens), email/doc class, doc extract (20k pg/mo), AI Doc Center (limits).
  • Premium: Advanced + unlimited RPA bots, doc extract (50k pg/mo), Gen AI/LLM (tokens).
  • Appian Community Edition: Free personal dev environment for exploration and building apps.

Pricing details: https://appian.com/products/pricing

Pros

Competitor

Pros of Appian
OutSystems Appian’s user-friendly low-code platform enables rapid development, ideal for quick ROI. Its AI-powered automation and data fabric unify data seamlessly, earning a 3.9/5 product quality score.

Unlike OutSystems’ technical complexity, Appian’s SAIL language simplifies UI design, and its 8-week delivery guarantee ensures faster deployment, praised by education sector users.
Pega Platform Appian’s intuitive interface and low-code approach are easier to learn than Pega’s complex platform, with a 75% customer satisfaction score. Its RPA and process orchestration streamline workflows, and flexible cloud deployment suits finance.

Appian’s responsive support and reusable modules reduce development time, unlike Pega’s steeper curve.
Mendix Appian excels in enterprise-grade automation with a 40 NPS, surpassing Mendix in loyalty. Its AI Copilot and case management studio enable rapid, secure app creation for healthcare.

Appian’s seamless integrations and cloud-native architecture offer better scalability than Mendix’s limited non-standard integrations, per reviews.
Microsoft PowerApps Appian’s robust automation and data fabric outperform PowerApps’ Microsoft-centric ecosystem, with a 3.8/5 ROI score. Its low-code tools and RPA support complex use cases like claims processing, suiting non-Microsoft environments.

Appian’s 85/100 culture score reflects strong user trust, unlike PowerApps’ premium license needs.
Kissflow Appian’s advanced AI-driven automation and scalability outshine Kissflow’s simpler templates, with a 3.8/5 pricing score.

Its case management and high availability handle billions of transactions, ideal for large organizations. Appian’s comprehensive support enhances user experience, unlike Kissflow’s limited customization.

Cons

Competitor

Cons of Appian
OutSystems Appian’s high setup costs deter smaller businesses compared to OutSystems’ enterprise focus, with a 3.8/5 pricing score.

Its customization is less flexible than OutSystems’ full-stack options, and users report complexity in managing numerous objects, hindering navigation for complex projects.
Pega Platform Appian’s pricing, starting at $75/user/month, is costlier than Pega for some, with a 3.8/5 service score trailing Pega. Complex issue resolution can be slow, and on-premise setups need more expertise than Pega’s CRM-focused solutions, per reviews.
Mendix Appian’s higher pricing and complexity for non-technical users lag Mendix’s SDK, with a 3.9/5 product quality score. Customization is less intuitive for smaller teams, and non-standard system integration may require extra effort compared to Mendix.
Microsoft PowerApps Appian’s setup costs are higher than PowerApps’ budget-friendly entry, with a 3.8/5 ROI score. It lacks PowerApps’ Microsoft ecosystem integration, and some find its interface less intuitive for small businesses needing quick, simple solutions.
Kissflow Appian’s high cost and enterprise focus make it less accessible than Kissflow’s templates, with a 3.8/5 pricing score. Its complexity can overwhelm non-technical users, and scalability for smaller firms is less straightforward than Kissflow’s simplicity.

Customers' Reviews From Reliable Websites

Gartner Review
Capterra Review
PCMag Review
Glassdoor Review
G2 Review