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Appointy is a cloud-based appointment scheduling and business management tool designed to streamline operations for businesses across various industries. It automates booking, staff scheduling, and client management while offering features like online payments, automated reminders, and marketing tools.
With integrations like Google Calendar and social media, Appointy enhances productivity, reduces no-shows, and supports business growth through customizable, user-friendly solutions.
Online Booking System: Customizable widget on websites or social media enables 24/7 client appointment bookings, reducing manual scheduling and enhancing customer convenience.
Calendar Management: Centralized platform manages appointments, staff schedules, and resource availability with two-way sync to Google Calendar, Outlook, and other tools.
Automated Reminders: Email and SMS notifications with customizable templates for confirmations and reminders reduce no-shows and last-minute cancellations.
Staff Management: Staff control over schedules, availability settings, and linked personal calendars, with options to assign appointments based on availability or workload, streamlines operations.
Payment Processing: Integration with Stripe, PayPal, and Square for secure online prepayments or full payments minimizes no-shows and simplifies transactions.
Marketing Tools: Email campaigns, discount coupons, and social media integrations (e.g., “Book Now” buttons for Facebook, Instagram, and Reserve with Google) attract and retain clients.
Customer Relationship Management (CRM): Client details, purchase history, and preferences tracked for personalized experiences and targeted marketing through customer segmentation.
Reporting and Analytics: Visual insights into KPIs like appointment numbers, sales, staff performance, and client satisfaction support data-driven decisions.
Multi-Location Support: Schedules across multiple business locations managed from a single interface suit larger organizations (available on higher-tier plans).
Mobile App: iOS and Android apps for managing bookings, schedules, and payments on the go provide flexibility for business owners and staff.
Customization Options: Branded booking interface with logos, colors, and terms, plus support for over 24 languages, caters to diverse clients.
Integrations: Connection with tools like Zoom, Microsoft 365, Zapier, and Google Analytics enhances functionality, though some users note limited CRM integrations.
Virtual Meeting Support: Auto-generated Zoom links for online consultations or classes, added to booking confirmations and calendars, ensure seamless virtual appointments.
Reserve with Google: Client discovery and booking directly from Google Search, Maps, or the Reserve with Google platform boost visibility.
Check price details: https://www.appointy.com/pricing
Competitor |
Pros of Appointy |
|---|---|
| Calendly | Appointy offers a more comprehensive feature set than Calendly, particularly for larger businesses needing multi-staff and multi-location management.
While Calendly excels in simplicity and affordability (starting at $8/user/month), Appointy’s free plan includes unlimited bookings and basic scheduling, making it suitbale for small businesses. Its mobile apps for iOS and Android provide on-the-go management, unlike Calendly’s web-only focus. Appointy’s robust marketing tools, such as email campaigns and social media integrations (e.g., Reserve with Google), give it an edge in customer engagement, and its CRM tracks client histories for personalized experiences, which Calendly lacks in depth. Users praise Appointy’s exceptional customer support, often described as fast and personalized, compared to Calendly’s more limited support options. |
| Appointlet | Appointy stands out with its broader functionality compared to Appointlet’s simplified booking focus. While Appointlet is tailored for sales teams and starts at $8/user/month, Appointy’s free plan supports one staff and unlimited bookings, ideal for solopreneurs.
Appointy’s advanced features, like staff management, payment processing (via Stripe, PayPal, Square), and reporting analytics, cater to diverse industries like healthcare and education, whereas Appointlet is more niche. Appointy’s social media booking capabilities (e.g., Facebook and Instagram) and Reserve with Google integration drive higher customer reach. Reviewers highlight Appointy’s intuitive interface and customization options, such as branded booking pages, which surpass Appointlet’s more basic customization requiring CSS knowledge. |
| 10to8 | Appointy provides a more robust and customizable platform than 10to8, with a free plan that supports unlimited bookings and basic scheduling, compared to 10to8’s limited free tier. Appointy’s multi-location support and advanced analytics for tracking workforce performance and customer satisfaction give it an advantage for growing businesses.
Its mobile apps enhance flexibility, while 10to8’s mobile experience is less emphasized. Appointy’s integrations with Zoom, Microsoft 365, and social media platforms are more extensive, and its automated SMS/email reminders are highly effective at reducing no-shows, as noted in user reviews. Customers appreciate Appointy’s transparent pricing with no hidden fees and its responsive support, which often outshines 10to8’s support in speed and personalization. |
Competitor |
Cons of Appointy |
|---|---|
| Calendly | Compared to Calendly, Appointy’s pricing for paid plans (starting at $29.99/month) is higher, which may deter small businesses seeking affordability, as Calendly’s paid plans start at $8/user/month. Some users find Appointy’s backend administrative functions, such as setting up additional seats or managing complex schedules, less intuitive due to a steeper learning curve.
Calendly’s simpler interface is often preferred by users prioritizing ease of use over advanced features. Additionally, Appointy’s email notification system has faced criticism for occasional delays or failures, whereas Calendly’s reminders are more consistently reliable. Limited CRM integrations compared to Calendly’s broader third-party connectivity can also be a drawback for businesses needing extensive app ecosystems. |
| Appointlet | Appointy’s customization options, while robust, require the Enterprise plan ($79.99/month) to remove branding, which can be a limitation compared to Appointlet, where branding removal is available at lower tiers ($8/user/month).
Some users report lag in Appointy’s system when updating customer records or adding appointments, which can frustrate fast-paced businesses, whereas Appointlet’s lightweight design minimizes such issues. Appointy’s payment options are limited to Stripe, PayPal, and Square, while Appointlet supports Authorize.net, offering more flexibility for some users. The lack of an inbuilt calendar (relying on Google Calendar integration) is a noted downside compared to Appointlet’s streamlined calendar syncing. |
| 10to8 | Appointy’s higher-tier plans (starting at $29.99/month) are pricier than 10to8’s more affordable options, which may appeal to budget-conscious businesses. Some users find Appointy’s interface less intuitive for specific administrative tasks, such as configuring additional staff seats, compared to 10to8’s straightforward setup.
Limited language options (e.g., no Finnish support) have been noted in reviews, potentially affecting international users, while 10to8 offers broader language support. Appointy’s occasional tech support delays and email notification issues contrast with 10to8’s generally reliable notifications. Additionally, Appointy’s limited integration options compared to 10to8’s extensive third-party connections can restrict functionality for businesses reliant on diverse software ecosystems. |
