CRM.io

Manage customer relationships, boost sales, and streamline retail operations.

CRM.io Overview

Updated November 18, 2025

CRM.io is a comprehensive customer relationship management platform designed to help retail businesses strengthen customer connections and drive sales growth. It provides tools for managing customer data, tracking sales activities, automating communication, and analyzing performance through real-time insights.

With its user-friendly interface and customizable features, CRM.io enables retailers to improve customer engagement, streamline daily operations, and make smarter, data-driven business decisions.

Key Features

AI Cadence: Personalized outreach across multiple channels is automated, and consistent follow-ups are maintained. It improves engagement and supports stronger customer relationships.
Lead Enrichment: Raw contact data is enhanced with accurate information, which supports better targeting, qualification, and communication for sales and marketing teams.
LinkedIn Automation: Prospecting tasks and connection requests on LinkedIn are streamlined. That efficiency helps businesses save time and grow their professional network more effectively.
AI Agent: Conversational support through text or voice is provided. The capability helps manage interactions, answer queries, and strengthen customer engagement with minimal manual effort.
AI Email Bot: Automated email replies with intelligent responses are handled effectively. That process reduces manual workloads and ensures timely communication with prospects and customers.
RPA (Robotic Process Automation): Repetitive back-office tasks are automated. It increases efficiency and accuracy while giving teams more time to focus on strategic work.
Marketing Automation: Campaigns, workflows, and customer journeys are managed in one platform. That structure improves conversion rates and enhances overall marketing performance.
Analytics & Reports: Detailed insights into sales, leads, and campaigns are offered. Those insights enable businesses to track performance and make better data-driven decisions.
Access Control: Roles and permissions are managed effectively, which ensures strong data security and compliance across teams and departments.

Price

Plan	Price	Key Inclusions
Free Plan	$0 / month	AI Cadence, Lead Enrichment (200 contacts), LinkedIn Automation, LinkedIn Scraper (200 profiles), Telephony App (no transcription), RPA, Contacts (1,000), Companies (100), Unlimited Deals & Tasks, Document Management, Analytics & Reports, Access Control, WhatsApp Automation (coming soon).
Starter Plan	$9.99 / month	AI Cadence, Lead Enrichment, LinkedIn Automation, LinkedIn Scraper (1,000 profiles), Telephony App (no transcription), RPA, Unlimited Contacts, Companies, Deals, and Tasks, Document Management, Analytics & Reports, Access Control, WhatsApp Automation (coming soon).
Regular Plan	$39.99 / month	AI Agent (Text Only), AI Cadence, Lead Enrichment, LinkedIn Automation, LinkedIn Scraper (2,500 profiles), AI Email Bot (100 responses), Telephony App (no transcription), 500 B2B Leads per month, RPA, Unlimited Contacts, Companies, Deals, and Tasks, Document Management, Automation & Triggers, Marketing Automation, Analytics & Reports, Access Control, WhatsApp Automation (coming soon), Phone Bot (coming soon), Social Media (coming soon).
Enterprise Plan	$64.99 / month	AI Agent (Voice and Text), AI Cadence, Lead Enrichment, LinkedIn Automation, LinkedIn Scraper (10,000 profiles), AI Email Bot (2,500 responses), Telephony App (with transcription), 2,500 B2B Leads per month, RPA, Unlimited Contacts, Companies, Deals, and Tasks, Document Management, Automation & Triggers, Marketing Automation, Analytics & Reports, Access Control, WhatsApp Automation (coming soon), Phone Bot (coming soon), Social Media (coming soon), Full Suite of Marketing Features.

Pricing details: https://crm.io/pricing

Pros

Competitor	Pros of CRM.io
Salesforce Sales Cloud	CRM.io offers AI-driven workflows and automation that are easier to adopt and more affordable for smaller teams.
HubSpot CRM	CRM.io bundles AI Agent, email bot, telephony, and WhatsApp workflows into one solution and delivers more value per dollar.
Zoho CRM	CRM.io provides built-in call transcription, multi-channel AI automation, and a B2B lead database that enhance outreach.
Pipedrive	CRM.io adds AI-driven follow-ups, enriched contact data, and robotic process automation that make lead management more efficient.
Less Annoying CRM	CRM.io brings powerful automation, AI tools, multi-channel communication, and advanced analytics in a single package.

Cons

Competitor	Cons of CRM.io
Salesforce Sales Cloud	CRM.io lacks the enterprise-grade customization, extensive app ecosystem, and long-standing reputation that Salesforce offers.
HubSpot CRM	CRM.io has a smaller user community and fewer learning resources compared to HubSpot, which is strong in onboarding and free tools.
Zoho CRM	CRM.io does not provide Zoho’s wide range of integrated office tools and highly customizable modules, especially for larger organizations.
Pipedrive	CRM.io can seem more complex for very small teams who value Pipedrive’s ultra-simple pipeline interface and fast setup.
Less Annoying CRM	CRM.io may be overwhelming for users who prefer straightforward, minimal-feature CRM that’s very easy to use and priced simply.

Customers' Reviews From Reliable Websites

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