DoTimely

Help cleaning businesses manage scheduling, staff, clients, and payments efficiently.

Updated February 27, 2026

DoTimely Overview

DoTimely is a cloud-based CRM designed to support cleaning businesses by streamlining daily operations. It provides tools for scheduling jobs, managing staff, tracking client details, and processing payments in one platform.

The software helps business owners save time, reduce errors, and improve customer satisfaction through organized workflows and clear communication. With its mobile accessibility, DoTimely ensures teams stay connected and tasks are managed efficiently from anywhere.

Key Features

Scheduling and Appointments : DoTimely allows businesses to easily create, assign, and manage recurring or one-time jobs, which ensures tasks are completed on time without confusion.

Staff Management : The platform helps track employee hours, manage availability, and monitor locations with GPS, which supports accountability and effective workforce organization.

Client Communication : Built-in messaging and visit reports let businesses share updates, photos, and notes with clients, which builds trust and improves overall customer satisfaction.

Invoicing and Payments : The system simplifies billing through automated invoices and online payments, which reduces errors and ensures businesses are paid faster and more securely.

Mobile Accessibility : DoTimely’s mobile-friendly design keeps managers, staff, and clients connected, which allows smooth communication and task tracking from anywhere at any time.

Pricing

Plan Name Price Key Inclusions
Essential Free Unlimited customers, staff, and appointments; chat/messaging; photos; GPS route tracking; visit reports.
Pro From $15/month(+$10 per extra staff) All Essential features, plus invoicing, recurring appointments, staff pay stubs, premium support, single-location admin controls, and smart routing.
Enterprise Contact Us Everything in Pro, plus your branding, customizations, multi-location and multi-team setup.

Pricing details: https://dotimely.com/pricing/

Pros

Competitor Pros of DoTimely
Jobber DoTimely simplifies day-to-day operations with built-in scheduling, invoicing, GPS tracking, and client messaging, and it often costs less than Jobber while delivering great ease of use.
Housecall Pro DoTimely combines essential features like route planning, messaging, billing, and staff management into one platform, and it tends to be more budget-friendly than Housecall Pro.
ZenMaid DoTimely offers a sleek, modern interface along with scheduling, invoices, GPS tracking, and multi-service support, while ZenMaid is limited to maid services only.
Connecteam DoTimely includes robust field service features such as client communication, billing, GPS and scheduling in a unified system and often appeals more to small cleaning businesses than Connecteam.
FieldPulse DoTimely delivers built-in invoicing, client messaging, scheduling, and mobile access in a single CRM platform and tends to be easier to use and more affordable for small teams.

Cons

Competitor Cons of DoTimely
Jobber Jobber provides deeper CRM capabilities, like custom cleaning checklists, lead tagging, email marketing, and data-driven tools like “Copilot,” which DoTimely does not match.
Housecall Pro Housecall Pro offers direct-to-calendar booking from Google searches, stronger customer-facing booking integrations, and more advanced tagging features that DoTimely lacks.
ZenMaid ZenMaid’s flat-rate pricing regardless of user count may offer more predictable billing for small teams, while DoTimely charges per-user and can be costlier as the team grows.
Connecteam Connecteam includes extensive HR tools—from training modules to payroll and rewards—that DoTimely does not offer, making it more suited for operations needing workforce development.
FieldPulse FieldPulse often offers more powerful automation and integrations tailored for field workflows and office-field synchronization, which DoTimely may not match in complexity.

Reviews

  • 💬Software Advice Review (Rating: 4.7/5): One dog walking and day care business relies on DoTimely because the integrated booking request portal and calendar keep schedules clear for clients and staff, while detailed client and pet profile fields plus the chat feature streamline communication. Reminder emails for pet vaccination expiry and birthdays and the client key inventory add extra convenience. Some frustration appears around the 14-day free trial and small bugs like not being able to refresh a screen.
  • CCapterra Review (Rating: 4.7/5): One reviewer said the app “seriously changed my business” and made life much simpler, highlighting how easy it feels to use. The invoicing and paycheques tools received specific praise for helping manage payments smoothly.
  • 💬apple.com Review: A long-term pet sitting business user called DoTimely essential after three years of use, pointing to custom fields and thorough documentation that unlock the system’s full potential. Customer service earns strong praise for responding quickly, adding requested features to the development plan, and fixing reported bugs fast, though another reviewer complained that a recent update “literally never works smoothly anymore.”
  • 💬GetApp Review (Rating: 4.7/5): Multiple owners emphasized that DoTimely’s support team replies within minutes or hours, even on weekends, and often fixes issues that users admit were their own mistakes. One business owner said the software “saved me tons of money,” kept operations organized, and gave new clients more peace of mind, while another valued the onboarding phone call that walked through setup step by step.

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