Home » CRM for Service Business » EngageBay
EngageBay is an affordable, all‑in‑one CRM platform that empowers small and mid‑sized businesses by unifying marketing, sales, and support tools.
It offers intuitive contact and deal management, email and marketing automation, live chat, help desk, landing pages, and appointment scheduling—all under one roof. The platform streamlines customer acquisition, engagement, and support with minimal complexity and minimal costs.
| Plan | Price (per user/month) | Key Inclusions |
|---|---|---|
| Free | $0 | 250 contacts, Email marketing, Autoresponders, Email broadcast, Sequences, Lead grabbers, Landing pages, CRM, Helpdesk, Live chat |
| Basic | $12.74 | 500 contacts, Email templates, Web pop-ups, Landing page builder, Lead scoring, SMS marketing, 3rd-party integrations, Social suite, Tag manager |
| Growth | $55.24 | 5,000 contacts, Marketing automation, Push notifications, Site messages, Broadcast A/B testing, Landing page A/B testing, Custom domain, Call records, Service automation, Products, Proposals |
| Pro | $101.99 | 50,000 contacts, Marketing automation, Web analytics, Proposal analytics, SSO, Role management, Goals, Custom reporting, Dedicated account manager, Uptime SLA, Phone support |
Check Pricing details: https://www.engagebay.com/pricing/all-in-one
| Competitor | Pros of EngageBay |
|---|---|
| HubSpot | EngageBay offers similar marketing, sales, and support features and comes at a far lower cost. It keeps a clean pricing structure that helps small businesses operate without surprise increases. Engaging automation and live‑chat features come in more affordable plans. |
| Zoho CRM | EngageBay bundles marketing, CRM, and service tools into one easy package. It offers better value for small teams that want an all-in-one solution for one price. |
| Pipedrive | EngageBay adds marketing and support tools on top of CRM pipelines, so it covers more of your business needs in a single platform. You get more than just sales workflows. |
| ActiveCampaign | EngageBay delivers equivalent automation with CRM, email, and live support tools, yet does so at lower costs. It gives you more broad functionality for less. |
| Freshsales (Freshworks CRM) | EngageBay provides a broader toolkit (marketing, CRM, support), whereas Freshsales focuses mainly on sales. That makes EngageBay a more rounded option for small businesses that need multiple capabilities now. |
| Competitor | Cons of EngageBay |
|---|---|
| HubSpot | HubSpot delivers a more polished interface and deeper analytics and reporting tools. It also supports a massive library of apps and integrations that EngageBay can’t yet match. |
| Zoho CRM | Zoho offers stronger customization and connectivity across its own suite of products. EngageBay lacks as many native integrations and advanced AI capabilities. |
| Pipedrive | Pipedrive’s interface is more intuitive and focused on sales pipelines. EngageBay can feel cluttered or overwhelming for users who only need sales tools. |
| ActiveCampaign | ActiveCampaign shines in email deliverability and advanced marketing workflows. EngageBay’s tools are solid, but they don’t match that level of sophistication for email campaigns. |
| Freshsales | Freshsales provides strong AI-led forecasting and built-in calling features. EngageBay offers automation across functions, yet lacks those sales-specific AI tools and telephony options. |
