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Fastcall Auto Dialing Software

Salesforce-native auto dialing software for calls, SMS, and omnichannel engagement

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Fastcall Auto Dialing Software Overview

  • Updated January 21, 2026

Fastcall Auto Dialing Software is a Salesforce-native CTI platform designed to streamline outbound and inbound calling, SMS, WhatsApp, and omnichannel communication. Built exclusively for Salesforce users, it enables click-to-dial, list dialing, call logging, recording, and conversational intelligence.

Fastcall scales from small teams to enterprises, offering worldwide calling, deep Salesforce integrations, and flexible pricing plans.

Key Features

  • Auto & List Dialing: Rapidly dial leads from Salesforce with preview, progressive, and list dialing.
  • Salesforce-Native CTI: Operates entirely within Salesforce with no external tools required.
  • Omnichannel Messaging: Manage voice, SMS/MMS, WhatsApp, and RCS in one interface.
  • Call Recording & Transcription: Automatically record, transcribe, and summarize calls with sentiment analysis.
  • IVR & Call Routing: Advanced inbound routing, simulring, overflow, and whisper coaching.
  • Worldwide Calling: Global phone number support powered by Twilio infrastructure.

Price

Plan Price Featured
Essentials (Annual) $24/user/mo (Billed Annually, 10-user minimum) Click-to-dial & list dialing, Call logging & recording, SMS & WhatsApp messaging
Pro (Annual) $49/user/mo (Billed Annually, 10-user minimum) IVR & ACD, Voice intelligence & transcription, Omni-Channel & Sales Engagement support
Essentials (Monthly) $30/user/mo (Billed Monthly, 10-user minimum) Worldwide calling, Voicemail drop, Salesforce mobile compatibility
Pro (Monthly) $60/user/mo (Billed Monthly, 10-user minimum) Advanced IVR, Multi-participant messaging, Conversation insights
Custom Contact Sales (Custom Quote) Custom features, Salesforce admin services, Training & implementation support

Price details: https://fastcall.com/pricing-plans/

Pros

Competitor

Pros
Aircall Fastcall offers deeper Salesforce-native integration than Aircall, eliminating sync issues and reducing setup complexity. Pricing is more flexible for Salesforce-centric teams, and features like SMS, WhatsApp, and IVR are bundled into a single license, simplifying costs and daily workflows.
PhoneBurner Compared to PhoneBurner’s higher per-user costs, Fastcall delivers similar outbound dialing capabilities at a lower entry price. Its native Salesforce design reduces training time and improves data consistency, while offering inbound calling and omnichannel messaging PhoneBurner lacks.
Five9 Fastcall is easier to deploy and manage than Five9, particularly for Salesforce users. It avoids complex enterprise setups, offers transparent per-user pricing, and combines voice, SMS, and WhatsApp in one app without requiring multiple third-party integrations.
Kixie Fastcall surpasses Kixie in Salesforce depth, offering stronger support for Omni-Channel, Einstein Conversation Insights, and Salesforce Mobile. Its worldwide calling footprint and IVR options make it more suitable for scaling teams and global operations.
Salesforce Lightning Dialer Fastcall provides broader functionality than Salesforce Lightning Dialer, including SMS automation, WhatsApp, voicemail transcription, and global calling. It also integrates seamlessly with Twilio, offering better cost transparency and advanced call management features.

Cons

Competitor

Cons
Aircall Unlike Aircall, Fastcall is limited to Salesforce users only. Companies not fully committed to Salesforce may find the platform restrictive, whereas Aircall offers broader CRM compatibility and easier adoption for mixed or non-Salesforce environments.
PhoneBurner PhoneBurner excels in pure outbound power dialing speed, while Fastcall focuses more on balanced inbound, outbound, and omnichannel use. Teams seeking extreme high-volume outbound campaigns may find PhoneBurner more specialized.
Five9 Five9 provides more advanced enterprise call center analytics and workforce management tools. Fastcall, while simpler and more affordable, may lack some of the deep enterprise reporting and AI-driven routing features larger contact centers require.
Kixie Kixie can be quicker to adopt for very small sales teams. Fastcall’s 10-user minimum and Salesforce dependency may be a barrier for startups or teams without established Salesforce infrastructure.
Salesforce Lightning Dialer Lightning Dialer is included within some Salesforce licenses, which may reduce additional costs. Fastcall adds powerful features but introduces an extra subscription, which may be unnecessary for teams with very basic dialing needs.

Verified Customer Reviews

  • G2 Review (Rating: 4.2/5): Users praise Fastcall for its ease of use, Salesforce-native workflow, and productivity gains.
  • Software Advice Review (Rating: 4/5): Reviewers highlight strong CTI features, reliable calling, and smooth Salesforce integration.
  • Capterra Review (Rating: 4/5): Customers appreciate call logging, SMS capabilities, and responsive customer support.
  • GetApp Review (Rating: 4/5): Fastcall is noted for saving time through automation and consistent call tracking.
  • G2 Seller Review (Rating: 4.2/5): Users commend Fastcall’s reliability, Salesforce focus, and affordable pricing compared to competitors.