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FaxBetter

Free internet fax service for sending and receiving faxes by email

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

FaxBetter Overview

  • Updated March 9, 2026

FaxBetter is an internet fax service that lets users send and receive faxes online without a physical fax line. It focuses on simplicity and affordability, offering a permanent toll-free fax number, email-based fax delivery, and searchable fax storage.

A free plan supports basic fax receiving, while the premium plan adds fax sending, higher page limits, and unlimited cloud storage.

Key Features

  • Email-to-Fax and Fax-to-Email: Send and receive faxes directly through your email without hardware.
  • Free Toll-Free Fax Number: Receive a dedicated toll-free number at no cost on the free plan.
  • Cloud Fax Storage: Premium users get unlimited lifetime fax storage as a backup archive.
  • Multi-Format Fax Sending: Send faxes using PDF, Word, Excel, JPG, HTML, or text files.
  • Instant Notifications: Get immediate email alerts when a new fax arrives.

Price

Plan Price Featured
FaxBetter Free $0 (Free) Dedicated toll-free fax number, 50 pages received per month, 30-day fax storage
FaxBetter Premium $5.95/mo (Billed Monthly) Send and receive faxes, 500 pages per month included, unlimited lifetime storage

Price details: https://www.faxbetter.com/Options.aspx

Pros

Competitor

Pros
eFax FaxBetter is significantly cheaper, especially for individuals who mainly receive faxes. Unlike eFax, it offers a genuinely free receiving plan with no credit card required, making it easier to test and maintain for low-volume users who want minimal setup and cost.
MyFax Compared to MyFax, FaxBetter is simpler and more affordable for small businesses. Its free receiving option and lower monthly premium price reduce commitment, while the email-based workflow is easier for users who do not need advanced integrations.
Fax.Plus FaxBetter stands out by offering a permanent toll-free number even on the free plan. Fax.Plus emphasizes apps and APIs, while FaxBetter is easier for non-technical users who want straightforward faxing without configuration complexity.
RingCentral Fax RingCentral Fax targets enterprise communication suites, whereas FaxBetter focuses purely on faxing. This makes FaxBetter far cheaper and faster to set up for individuals or small teams that do not need bundled phone or messaging services.
HelloFax FaxBetter offers a lower entry price and a free receiving plan, which HelloFax lacks. Users who only occasionally send faxes benefit from FaxBetter’s page-based limits without committing to higher-tier monthly subscriptions.

Cons

Competitor

Cons
eFax Compared to eFax, FaxBetter lacks enterprise-grade compliance features and advanced admin controls. Larger organizations may miss the broader integrations, user management tools, and global fax number options that eFax provides.
MyFax MyFax offers a more polished interface and stronger mobile apps. FaxBetter’s design feels dated, and some users report less intuitive account management, especially when upgrading or cancelling premium subscriptions.
Fax.Plus Fax.Plus supports APIs, team collaboration, and modern apps. FaxBetter does not match these capabilities, making it less suitable for developers or teams that need automation, integrations, or multi-user workflows.
RingCentral Fax RingCentral provides higher reliability SLAs and business support. FaxBetter has mixed feedback on customer service responsiveness and cancellation processes, which can be a concern for mission-critical fax usage.
HelloFax HelloFax integrates tightly with Google Drive and Dropbox. FaxBetter lacks these cloud productivity integrations, which limits convenience for users who manage documents primarily within modern cloud storage ecosystems.

Verified Customer Reviews

  • Trustpilot Review (Rating: 2.6/5): One customer accused FaxBetter of renewing a two-year subscription without proper notice and charging $142.80 automatically for another 24-month term, then disputing the availability of prorated refunds. The complaint references a “two year contract renewal” and frustration over the automatic billing cycle tied to the original checkbox agreement.
  • TechRadar Review (Rating: 4.5/5): FaxBetter earns praise for letting users receive faxes for free and for offering very affordable paid plans, which gives it strong value appeal. The review also flags “lax security features,” urging caution for anyone who prioritizes tighter data protection.
  • bestreviews.net Review: The service appeals to professionals who want a dedicated toll-free fax number and the ability to convert incoming faxes into digital documents sent by email. The review highlights searchable online archives and notes solid scores for price (4/5) and features (3.5/5), presenting it as a practical option for managing faxed documents as secure digital files.
  • faxcompare.com Review: FaxBetter delivers competitive pricing, 500 combined pages, and unlimited online fax storage, and the annual prepay option cuts costs by 20%. The review criticizes the lack of phone customer support and the restriction to only one email address for sending and receiving faxes, and it points out $0.06 overage fees charged in 250-page increments.