Hostaway

Help rental businesses manage bookings, guests, channels, and property operations.

Hostaway Overview

Updated November 13, 2025

Hostaway is an all-in-one property management and customer relationship platform designed specifically for rental businesses. It helps property managers and hosts streamline daily operations by centralizing bookings, guest communications, and channel management in one system.

The platform integrates with major travel sites, making it easier to synchronize listings, track performance, and manage reservations. With its automation features and detailed reporting tools, Hostaway supports efficiency, growth, and improved guest experiences.

Key Features

Channel Manager: A tool that keeps listings synchronized across major booking platforms and maintains accurate rates and availability, which prevents double bookings and reduces wasted effort.
Property Management System: A centralized dashboard that holds reservations, guest details, and daily operations, which supports smoother workflows and stronger team coordination.
Automated Messaging: A feature that delivers personalized messages before, during, and after each stay, which strengthens guest communication and maintains consistent service quality.
Direct Booking Website: A platform that offers branded website tools with integrated payment features, which supports more direct reservations and lowers dependency on third-party channels.
Analytics and Reporting: A system that presents detailed performance metrics and financial summaries, which helps businesses track revenue, spot patterns, and make confident growth decisions.

Price

Pricing Item	Details
Price Range per Listing	US $10 – US $50 per listing
Typical Price Paid by Most Customers	Around US $35 per listing
Lowest Pricing	From US $10 per listing (typically for large portfolios)
Add-Ons Included?	No — add-ons such as smart locks, dynamic pricing, insurance cost extra
Contract Options	Monthly, 12-month, or 24-month contracts
Discounts	Available for longer contracts (12 or 24 months)
Free Trial	No free trial offered
Pricing Model	Customized, based on property count + features needed

Check pricing: https://www.hostaway.com/pricing/

Pros

Competitor	Pros of Hostaway
Guesty	Hostaway offers unified, in-house built tools and smoother workflows that feel consistent and reliable compared to Guesty’s patchwork of bolt-ons.
Lodgify	Hostaway provides advanced automation, channel integration depth, and scalability that Lodgify cannot match as businesses grow.
iGMS	Hostaway includes robust built-in reporting, dynamic pricing, and guest tools rather than relying on limited automations like iGMS.
Hostfully	Hostaway delivers a full property management suite and analytics platform tailored for growth, whereas Hostfully centers more on guest relations alone.
OwnerRez	Hostaway offers a modern, intuitive interface with strong automation and support, in contrast to OwnerRez’s complex legacy design.

Cons

Competitor	Cons of Hostaway
Guesty	Guesty can boost revenue per listing with its embedded AI pricing tools and 60-channel connections that may outperform Hostaway in scale scenarios.
Lodgify	Lodgify is simpler, more affordable, and easier to get started with for solo hosts, while Hostaway’s advanced platform may feel overwhelming.
iGMS	iGMS offers simpler, leaner features for budget-conscious hosts where Hostaway’s full suite might be overkill and pricier.
Hostfully	Hostfully’s digital guidebooks and guest-quality tools are more polished for hospitality-focused teams than Hostaway’s broader enterprise tools.
OwnerRez	OwnerRez provides highly customizable booking workflows for niche requirements that Hostaway’s standardized system may not match in flexibility.

Customers' Reviews From Reliable Websites

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