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Housecall Pro

Organize customer data, streamline scheduling, automate invoicing, and manage leads.

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Housecall Pro Overview

  • Updated November 13, 2025

Housecall Pro is an all-in-one, cloud-based SaaS platform crafted for home service businesses—like plumbing, HVAC, electrical, and cleaning. It streamlines the entire workflow—from scheduling and dispatching to invoicing, online booking, customer communication, and payments—with real‑time updates and powerful reporting.

Designed to grow with your business, it simplifies operations, boosts client satisfaction, and supports data‑driven decisions for sustainable growth.

Key Features

  • Scheduling and Dispatching: A system that assigns jobs to the right team members, manages daily calendars with clarity, and ensures every service is completed on time.
  • Online Booking: A simple request system that lets customers schedule services through a website or Google, which increases convenience and brings in more appointments.
  • Invoicing and Payments: A toolset that produces professional invoices, supports fast digital payment options, and sends reminders that reduce delays and strengthen cash flow.
  • Review Management: A workflow that sends review requests after each service, gathers customer feedback, and improves online reputation through stronger positive visibility.
  • Customer Communication: An update system that delivers automated texts and notifications, which builds trust and reduces missed appointments or confusion.
  • Price Book and Estimates: A structured catalog that stores standard service pricing, enables quick estimate creation, and ensures accurate details that convert smoothly into invoices.
  • GPS Tracking: A live-location feature that shows where technicians are in real time, supports efficient route planning, and confirms accurate arrival times for higher customer satisfaction.
  • Reporting and Analytics: A data dashboard that presents clear performance insights, highlights job costs and revenue patterns, and supports confident decision-making with easy-to-read metrics.

Price

Plan Name Price (per month) Key Inclusions
Basic $59 Scheduling and dispatching, quotes and proposals, invoices and payments, online booking, review management, job cost tracking, price book, customer communication
Essentials $149 All Basic features, plus: QuickBooks online & desktop integration, postcards & email marketing, customer equipment tracking, premium review management, visual price book, employee GPS tracking, checklists
MAX $299 All Essentials features, plus: advanced custom reporting, dedicated onboarding specialist, escalated phone support, additional users ($35/mo each), Sales Proposal Tool, Recurring Service Plans

 

Pricing details: https://www.housecallpro.com/pricing/

Pros

Competitor Pros of Housecall Pro
Jobber Housecall Pro includes an integrated phone system and 24/7 call handling that help capture more leads. It supports recurring service plans and simplifies custom pricing form creation compared to Jobber.
FieldPulse Housecall Pro offers strong automation in reviews, customer communications, and invoicing. It is easier to set up and often praised for its clear, user-friendly interface.
ServiceTitan Housecall Pro costs less and is simpler to adopt. It delivers core field service tools with a gentler learning curve, which suits small to mid-size teams.
Service Fusion Housecall Pro excels with integrated online booking, review management, and mobile payments. It delivers a more polished experience with better support and usability.
Workiz Housecall Pro brings broad automation and marketing features like review driving and customer engagement that go beyond scheduling and invoicing.

Cons

Competitor Cons of Housecall Pro
Jobber Housecall Pro is generally more expensive and may not offer the same level of detailed financial tracking or international reach as Jobber.
FieldPulse Housecall Pro may take longer to show a return on investment and often costs more, while FieldPulse may offer better value for certain budgets.
ServiceTitan Housecall Pro lacks advanced features like deep analytics, extensive customization, and inventory or multi-location support that ServiceTitan provides.
Service Fusion Housecall Pro does not include route optimization in lower-priced plans unless paid as an add-on, which Service Fusion may offer more affordably.
Workiz Housecall Pro’s mobile app sometimes lacks full feature parity with desktop, which may hinder field users compared to smoother mobile experiences like Workiz.

Customers' Reviews From Reliable Websites

Reddit Review
Capterra Review
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