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Kickserv

Manage jobs, scheduling, invoicing, payments, and customer relationships.

Kickserv Overview

Updated December 18, 2025

Kickserv is a field service management CRM designed for small to mid-sized service businesses. It helps companies streamline job scheduling, manage customer information, track estimates and invoices, and handle payments in one platform.

With features like team management, automated reminders, and mobile access, Kickserv supports field technicians and office staff in keeping operations organized and efficient while improving customer relationships and overall service quality.

Key Features

Appointment scheduling and dispatching — create, assign, and manage jobs easily.
Customer management — store contact info, job history, and communication records in one place.
Mobile access — field technicians can view jobs, update status, add notes and photos from their phone.
Invoicing and payments — generate invoices and accept payments directly through the platform.
Estimates and quotes — create and send cost estimates to customers, then convert to jobs if approved.
GPS check-in / time tracking — track technician location and job time for accurate billing and payroll.
Job history and notes — maintain detailed records of completed and in-progress jobs.
Reporting and analytics — view business metrics like revenue, jobs completed, technician performance, and more.

Price

Plan / Tier	Price (per month)	Included Users / Notes
Flex / Entry (“Flex”)	US $19 / month	Up to 3 users — basic CRM & field-service support.
Start	US $60 / month	Entry-level plan for small teams.
Run	US $119 / month	Mid-size teams needing dispatch, GPS check-ins, custom reports, etc.
Scale / Business	US $199 / month	Supports larger teams (e.g., ~20 users).
Premium / Unlimited-users plan	US $299 / month (per some public listings)	Unlimited users (or larger teams with full features)

Pros

Competitor	Kickserv’s Advantages
Housecall Pro	Lower entry-cost / more affordable for small teams — Kickserv’s basic plan often starts cheaper than Housecall Pro’s entry or standard plans. Simpler, more lightweight for small shops: easier to get started without many bells-and-whistles, which can suit solo contractors or small crews. Basic field management + invoicing + CRM in one — sufficient for small to mid-sized operations.
Jobber	Competitive price for small teams compared to premium-priced or more advanced vendors. Less “feature overload” — a simpler workflow may be easier for small teams that don’t need full enterprise-grade features. Enough core capabilities (job scheduling, invoicing, CRM) to run a small service business without paying for extra scale or complexity.
ServiceTitan	More affordable for small or growing businesses: ServiceTitan is enterprise-oriented and expensive, while Kickserv remains budget-friendly. Faster onboarding and simpler setup — less overhead, training, and scale required vs. a large enterprise platform. Good fit for smaller crews or businesses that want straightforward FSM without large-scale features.

Cons

Competitor	Kickserv’s Disadvantage
Housecall Pro	Mobile app limitations — users report that Kickserv’s mobile app is “inconsistent,” with restricted functionality compared with Housecall Pro’s more polished, mobile-first experience.
Housecall Pro	Less flexibility in reporting & analytics — Kickserv offers more basic reporting, which may not meet needs for advanced business insights that Housecall Pro handles more robustly.
Jobber	Less streamlined UI/UX — some users find Kickserv’s interface “visually lacking” and less modern than Jobber’s, which can impact ease of use for teams wanting simplicity.
Jobber	Fewer advanced automation/customization capabilities — compared to some competitors, Kickserv may lack more sophisticated workflows, template customization, and flexibility.
Larger / more enterprise-oriented FSM tools (e.g. ServiceTitan / full-featured FSM suites)	Scalability constraints — Kickserv can be geared to small-to-mid teams; for large operations with many users/locations, its limitations (mobile, reporting, customization) become more apparent.