Kommo

Help rental businesses manage leads, automate workflows, and improve customer communication.

Kommo Overview

Updated November 26, 2025

Kommo is a customer relationship management platform designed to help businesses, including those in the rental industry, streamline their sales and communication processes.

It centralizes customer interactions, integrates with popular messaging apps, and automates routine tasks, which allows teams to save time and focus on building stronger client relationships. With tools for lead tracking, pipeline management, and collaboration, Kommo provides an organized approach to managing customer journeys effectively.

Key Features

Visual Sales Pipeline: A clear board-style view of every lead stage that helps teams track opportunities, manage sales progress, and focus on the most important deals.
Unified Inbox: Centralizes conversations from WhatsApp, Instagram, Email, and more into a single feed that keeps communication organized and improves response time.
AI-Powered Salesbot: Automates conversations by answering common questions, collecting lead information, and engaging prospects around the clock, which increases efficiency and client satisfaction.
Automation Workflows: Sets up recurring tasks, reminders, and lead routing with ease, which eliminates repetitive work and ensures consistent follow-ups across the team.
Client Profiles: Displays complete histories of interactions, notes, and tasks in one place that helps teams personalize communication and maintain stronger customer relationships.
Built-In Calls and Messaging: Integrates with providers such as Zoom and Twilio so calls and texts are logged automatically, which ensures communication records stay unified.
Custom Analytics: Generates real-time dashboards and reports that highlight performance, reveal sales trends, and support accurate forecasting for better business decisions.

Price

Plan Name	Price (USD/user/month)	Key Inclusions
Base	$15	• ~2,500 active leads per user• Up to 12,500 contacts & companies per user• Unified inbox• Multiple sales pipelines• Customizable dashboard• Kommo AI and AI agent• Broadcasting• Automations• Salesbot• Activity limits• Super Fields pack
Advanced	$25	• ~5,000 active leads per user• Up to 25,000 contacts & companies per user• All Base features included (Unified inbox, dashboards, pipelines, AI tools, etc.)
Enterprise	$45	• ~10,000 active leads per user• Up to 50,000 contacts & companies per user• All features from Base and Advanced• Additional: enhanced activity logging, Super Fields pack, advanced data capacity, highly scalable operations

Check Pricing details: https://www.kommo.com/buy/tariff/

Pros

Competitor	Pros of Kommo
Salesforce	Kommo starts at a lower price and remains easier to learn and implement. It offers built-in messaging automation that works smoothly across many social channels.
Zoho CRM	Kommo delivers similar sales pipeline and automation features but keeps things simpler and more affordable for small teams that need multi-channel messaging.
HubSpot CRM	Kommo matches several conversational and pipeline tools while offering focused pricing, which helps small businesses that face complex HubSpot tiers.
Pipedrive	Kommo adds messaging across WhatsApp, Instagram, and other platforms, which expands communication compared to Pipedrive’s focus on pipeline and email only.
Insightly	Kommo offers comparable automation and pipeline tools while streamlining client chats from multiple platforms into one unified inbox, saving time and reducing app hopping.

Cons

Competitor	Cons of Kommo
Salesforce	Kommo lacks the same depth of customization, AI-powered analytics, and enterprise-scale integrations that Salesforce provides through its extensive ecosystem.
Zoho CRM	Kommo falls short of Zoho’s broad business suite with features like helpdesk, advanced reports, and marketing tools tightly integrated across apps.
HubSpot CRM	Kommo does not include HubSpot’s deep marketing automation and free CRM tier that scales easily as content and web tracking become important.
Pipedrive	Kommo offers fewer third-party integrations and lacks Pipedrive’s strong revenue forecasting features and lead booster tools for proactive sales generation.
Insightly	Kommo does not provide Insightly’s project management layer or its detailed reporting and customization for workflows tied to project delivery.

Customers' Reviews From Reliable Websites

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