Krayin CRM

Manage customer relationships, sales pipelines, and business communications.

Krayin CRM Overview

Updated November 17, 2025

Krayin CRM is an open-source customer relationship management platform designed to help businesses organize, track, and nurture client interactions. It provides tools for managing leads, monitoring sales pipelines, and streamlining communications, which improves collaboration across teams.

Its customizable features allow companies to adapt workflows according to their needs, while its user-friendly interface ensures smooth adoption, making it suitable for businesses aiming to strengthen customer relationships and boost overall efficiency.

Key Features

Lead Management: It captures, organizes, and tracks leads across multiple channels. It provides visibility into the sales funnel, which helps improve conversion rates.
Pipeline Tracking: It offers a clear view of each deal’s stage. It helps sales teams manage opportunities efficiently and forecast revenue more accurately.
Contact Management: It centralizes customer information in one place. It allows teams to access communication history and interactions, which strengthen long-term relationships.
Task and Activity Management: It assigns, monitors, and completes tasks across teams. It ensures accountability and smooth progress in sales and support operations.
Customizable Workflows: It provides flexibility to create workflows that fit unique business processes. It automates repetitive actions, which increases overall productivity.
Reporting and Analytics: It delivers insights into sales performance and customer behavior. It provides reports and dashboards that support better, data-driven decision-making.

Price

Pricing Item	Details
Open‑source core	The CRM is available as a free, open‑source solution for self‑hosting.
Multi‑Tenant SaaS Plan	Listed at US $1,799 for the Multi‑Tenant SaaS CRM Plan.
WhatsApp Extension Plan	Listed at US $1,499 for the WhatsApp Extension.
VoIP Extension Plan	Listed at US $4,500 for the VoIP Extension.
Custom quote required	Many features and deployments require custom quotation (not a fixed per‑user monthly rate publicly)

Pros

Competitor	Pros of Krayin CRM
EspoCRM	Krayin has a much larger and more active development community which suggests better support and faster improvements.
Odoo	Krayin is solely a CRM whereas Odoo covers many apps; Krayin stays focused and simpler to deploy by comparison.
YetiForce CRM	Krayin feels more lightweight and flexible than YetiForce which can be overwhelming; Krayin allows quicker CRM deployment for technical teams.
SuiteCRM	Krayin is built on modern Laravel framework which tends to be cleaner and more developer-friendly compared to SuiteCRM legacy architecture.
HubSpot CRM	Krayin is open-source and self-hosted so it avoids ongoing subscription costs and keeps full control over data unlike HubSpot’s cloud model.

Cons

Competitor	Cons of Krayin CRM
EspoCRM	Krayin is still younger and less mature than EspoCRM which has a longer track record and may offer more polished enterprise-level stability.
Odoo	Odoo provides integrated ERP features like accounting and inventory while Krayin lacks those built-in extras which can matter for broader business use.
YetiForce CRM	YetiForce includes more built-in modules for finance, HR, and project management while Krayin remains focused just on CRM and core automation.
SuiteCRM	SuiteCRM has been around longer and offers a larger ecosystem of plugins; Krayin’s extension marketplace remains more limited at this stage.
HubSpot CRM	HubSpot offers polished UI, marketing tools, and enterprise support out of the box while Krayin requires more technical setup and maintenance.

Customers' Reviews From Reliable Websites

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