- Scheduling calendar : A drag-and-drop calendar shows daily, weekly, and monthly job views, which help assign tasks easily and keep cleaning operations properly organized.
- Customer management : Centralized profiles store customer details, booking history, notes, and reminders, which support stronger client relationships and ensure more personalized communication.
- Online booking and payments : Custom booking forms connect with payment systems like Stripe and Square, which allow customers to schedule services and pay instantly.
- Communication tools : Two-way calling and text messaging give staff and customers direct updates and confirmations, which reduce miscommunication and prevent scheduling mistakes.
- Integrations : Connections with Zapier, WordPress, Mailchimp, and accounting tools expand functionality, which helps cleaning businesses link Maidily with existing software systems.
Maidily
Maidily is used for scheduling, invoicing, customer management, and cleaning business organization.
Updated February 27, 2026
Maidily Overview
Maidily is a specialized CRM platform designed for cleaning businesses, helping owners and managers streamline daily operations. It offers tools for scheduling jobs, assigning tasks to staff, generating invoices, and managing customer relationships in one place.
The platform simplifies communication between teams and clients, improves workflow efficiency, and reduces administrative tasks, which allows business owners to focus more on growth while ensuring smooth service delivery and better customer satisfaction.
Key Features
Pricing
| Plan Name | Price (USD/month) | Key Inclusions |
|---|---|---|
| Essentials | $30 | 1 user included; basic features |
| Power | $60 | 3 users; most popular tier |
| Power+ | $100 | 10 users; more comprehensive features |
Check pricing details: https://www.maidily.com/pricing.html
Pros
| Competitor | Pros of Maidily |
|---|---|
| Jobber | Maidily offers a simpler, more affordable flat-rate model that avoids per-user fees, and it provides straightforward scheduling and booking tools that suit small cleaning teams well. |
| Housecall Pro | Maidily delivers many essential clean-business features like booking forms and CRM at a lower cost, which works well for teams that don’t need advanced dispatch or marketing tools. |
| ZenMaid | Maidily’s all-in-one platform includes booking, invoicing, and messaging without the need for multiple add-ons, which helps keep operations streamlined. |
| Kickserv | Maidily brings richer scheduling views and integrated communication like two-way texting, which improves coordination beyond Kickserv’s more basic setup. |
| Launch27 | Maidily combines CRM and customer history features with its booking calendar, which gives deeper context about clients compared to Launch27’s lighter focus on booking alone. |
Cons
| Competitor | Cons of Maidily |
|---|---|
| Jobber | Maidily lacks advanced automation features like GPS routing, cost tracking, and profitability tools that Jobber’s higher-tier plans offer to growing teams. |
| Housecall Pro | Maidily does not provide robust marketing tools, reviews management, or installment payment options that Housecall Pro includes for scaling businesses. |
| ZenMaid | Maidily’s interface may feel more generic and less tailored to maid-services workflows, while ZenMaid is purpose-built with templates and flows just for cleaners. |
| Kickserv | Maidily does not offer the low-cost starting plan that Kickserv provides, especially with Kickserv offering a free tier for very small teams. |
| Launch27 | Maidily lacks Launch27’s refined online booking widget and automatic pricing rule setup, which makes client-facing booking slightly less seamless. |
Reviews
- Software Advice Review (Rating: 4.8/5): One business owner loved the “rich customer data collection” that prepares cleaners before a job and helps customer service afterward, while another highlighted that clients can choose their own bookings and see prices upfront. A few complaints mention an advance yearly service charge that felt like “waste of money” during a rough 3–4 month stretch.
- GetApp Review (Rating: 4.8/5): Owners praise Maidily for its “organized interface” and seamless onboarding experience, calling it a perfect fit for small cleaning companies just getting started. Strong communication and 24/7 live support receive positive remarks, and integrations like Stripe earn a 5.0 rating from users who rely on it as a must-have connection.
- Capterra Review (Rating: 4.8/5): Several reviewers gave 10/10 scores and described the support team as “incredibly personable,” with one noting that their contact went above and beyond during setup. Another called it the “BEST SOFTWARE TO SCHEDULE CUSTOMERS” and applauded the steady release of new features, though early users mentioned waiting for a tip feature to roll out.
- apple.com Review: One user reported constant login errors despite having full Wi‑Fi bars, saying the app told them to “check my internet connection” every time. Another reviewer found the app “super useful” for managing business tasks on the go, while a different customer warned that “nothing works” and experienced two days of loading issues.
- G2 Review (Rating: 5/5): Maidily earns praise as a “powerful all-in-one software solution for the housecleaning industry,” with users highlighting intuitive design, responsive performance, and tools for scheduling, payment processing, and customer management. One reviewer valued the simple online booking that keeps customers from leaving the site to search for other scheduling options, though a few noted that features like a mobile application and customer portal were still in development at the time.
- featuredcustomers.com Review: Testimonials describe the software as “instrumental in our booking process and our job management,” and praise features such as effortless invoicing, detailed customer views, enhanced analytics, and embedded checkout pages. One customer shared that Mony “went above and beyond to customize this software” to fit their cleaning business.
