MarketSharp

Manage customer relationships, sales, and marketing in contracting businesses.

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

MarketSharp Overview

  • Updated October 18, 2025

MarketSharp is a specialized CRM designed for home improvement and service-based businesses. It helps contractors and remodelers manage customer relationships, track leads, and organize sales pipelines effectively.

The platform also provides marketing automation tools, job scheduling, and performance tracking features, which streamline operations and support business growth.

By combining CRM functions with industry-specific tools, MarketSharp allows service businesses to improve efficiency, enhance customer satisfaction, and drive long-term profitability.

Key Features

  • Lead and Contact Management : A single hub for capturing and organizing customer details. Contractors can follow up faster, manage relationships better, and turn leads into long-term clients.
  • Marketing Automation : Built-in email and direct mail tools keep outreach effortless. Businesses maintain regular contact, drive repeat business, and increase referrals without extra manual work.
  • Job Scheduling and Tracking : A visual calendar simplifies task coordination. Teams assign jobs, set appointments, and track every stage to ensure projects finish on time.
  • Reporting and Analytics : Dynamic dashboards reveal what drives sales, marketing results, and operational performance. Clear insights lead to smarter strategies and more informed decisions.
  • Mobile Access : A mobile-friendly system keeps every team connected anywhere. Staff can view schedules, client records, and sales updates right from their devices in the field.
  • Document Management and E-Signatures : Digital document tools eliminate paperwork delays. Teams send, receive, and finalize contracts quickly while clients approve with secure electronic signatures.
  • Customer Support and Training : Dedicated onboarding, live training, and continuous assistance help every team adopt the platform confidently and achieve full value from day one.

Price

Plan Starting Price Key Inclusions
Standard $182/mo (if billed annually); $199/mo if billed monthly Core CRM features to start, build, and manage customer relationships
Pro $319/mo (billed annually); $349/mo if billed monthly Includes Standard plus sales and financial tools to close more jobs
Ultimate $457/mo (billed annually); $499/mo if billed monthly Adds advanced tools, reporting, document creation, sending, and e-sign capabilities

Check Pricing details: https://www.marketsharp.com/pricing/

Pros

Competitor Pros of MarketSharp
Jobber MarketSharp offers stronger lead tracking and marketing automation that support deeper customer relationships.
ServiceTitan MarketSharp is more focused on CRM and marketing tools that suit small to mid-size contracting businesses better.
Housecall Pro MarketSharp provides more robust CRM and structured lead pipelines, which support sales processes more deeply.
Service Fusion MarketSharp offers more advanced lead pipeline management and CRM features that improve follow-up and client nurturing.
Followup CRM MarketSharp has more tailored marketing automation and training support, which help teams onboard and grow efficiently.

Cons

Competitor Cons of MarketSharp
Jobber MarketSharp is pricier and can feel more complex for very small teams or solo operators.
ServiceTitan MarketSharp lacks the comprehensive field service tools, scheduling, and dispatch features that ServiceTitan provides.
Housecall Pro MarketSharp has a less intuitive mobile experience and fewer advanced automation tools compared to Housecall Pro.
Service Fusion MarketSharp misses an unlimited-user pricing model and lacks real-time dispatch, route optimization, and live support structures.
Followup CRM MarketSharp’s interface feels more crowded and has fewer built-in forecasting or proposal features, which Followup CRM offers.

Customers' Reviews From Reliable Websites

G2 Review
Software Advice Review
Capterra Review
Yelp Review
TrustRadius Review