RepairShopr

RepairShopr is used for managing repairs, invoices, tickets, and customer relationships efficiently.

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

RepairShopr Overview

  • Updated September 22, 2025

RepairShopr is a specialized CRM designed for repair and retail businesses, combining customer management, ticketing, invoicing, and inventory tracking in one platform. It streamlines daily operations by helping businesses manage repair jobs, track parts and supplies, and communicate with customers through automated updates.

With features like point-of-sale integration and recurring invoicing, RepairShopr supports both service and retail needs, ensuring smoother workflows and stronger customer relationships.

Key Features

  • Customer management : Centralized system that stores customer information, service history, and communication records
  • Ticketing system : Track repair jobs from intake to completion with status updates, assignments, and notes
  • Invoicing and payments : Create professional invoices and supports integrated payment options
  • Inventory tracking : Monitor stock levels, parts, and supplies across locations
  • Point of sale integration : Combine retail sales and repair services in one system
  • Automated communication : Send emails and SMS updates about job progress and reminders
  • Reporting and analytics : Provide insights into sales, repair performance, and customer activity

Price

Plan Price (Annual) Tickets & Invoices (Month) Locations User Accounts Key Features
Starter Annual USD $59.99/month 75 One location 1 Outbound emails, field jobs, reports, estimates, customer portal, Marketr automated marketing, SMS (per month), snail mail (US only), integrated payments, recurring invoicing, POS, time clock, job timer, QuickBooks integration, leads, website integration, cash registers
Repair Shop Annual USD $129.99/month Unlimited One location 10 Same features as Starter, but with unlimited tickets/invoices and expanded user capacity
Big Chain Annual USD $139.99/month Unlimited 2+ locations 10 Same features as Repair Shop, plus support for multiple locations

Pricing details: https://www.repairshopr.com/pricing

Pros

Competitor Pros of RepairShopr
RepairDesk RepairShopr earns high marks for ease of use and has a smoother interface for small businesses. Its CRM tools and inventory controls are stronger which supports customer relationships and stock management.
Square Point of Sale RepairShopr brings full repair workflows, ticketing, and invoicing into a single system. That gives small repair shops a more specialized setup than Square’s general-purpose POS.
Shopify POS RepairShopr tailors features to the repair trade, offering ticket tracking and detailed job histories that Shopify POS does not include in its retail-first design.
Orderry RepairShopr provides richer ticket-management features and integration choices that benefit larger repair teams, even though it may be more complex to learn.
Housecall Pro RepairShopr includes built-in inventory tracking and stronger CRM features, which can give repair shops more control over parts and customer data than Housecall Pro’s service-focused tool.

Cons

Competitor Cons of RepairShopr 
RepairDesk RepairShopr can feel overwhelming for new users because it offers more features. That adds a steeper learning curve and can pose a challenge for shops seeking simplicity.
Square Point of Sale RepairShopr costs more and requires more setup. That makes it slower to reach return-on-investment for shops that only need basic payment tools.
Shopify POS RepairShopr ends up with higher costs and more maintenance. That can burden shops that already use Shopify for retail and prefer a unified ecosystem.
Orderry RepairShopr’s complexity and limited live onboarding can slow adoption. Orderry offers smoother setup and personal support, which new users often prefer.
Housecall Pro RepairShopr can feel less intuitive for field-service professionals. That may make it harder for teams who want quick, simple dispatch and scheduling tools.

Customers' Reviews From Reliable Websites

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Capterra Review
G2 Review
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