Home » Call Center Software » Auto Dialer Software » Ringcentral Auto dialer
RingCentral Auto Dialer is part of RingCX, RingCentral’s omnichannel contact center platform. It supports predictive, progressive, preview, and voice broadcast dialing to help teams increase outbound call volume while maintaining compliance.
Built-in analytics, CRM integrations, intelligent routing, and TCPA-safe dialing enable sales and service teams to boost productivity, optimize campaigns, and deliver consistent customer experiences at scale.
| Plan | Price | Featured |
|---|---|---|
| Core | $20/user/mo (Billed Annually) / $30/user/mo (Billed Monthly) | Unlimited US & CA calling, Business SMS, Standard analytics |
| Advanced | $25/user/mo (Billed Annually) / $35/user/mo (Billed Monthly) | Advanced call handling, CRM integrations, Enhanced analytics |
| Ultra | $35/user/mo (Billed Annually) / $45/user/mo (Billed Monthly) | Conversation intelligence, Advanced reporting, Device analytics |
| RingCX Contact Center (Auto Dialer) | Contact Sales (Custom Quote) | Predictive, progressive & preview dialers, Voice broadcast, TCPA-safe dialing |
Price details: https://www.ringcentral.com/office/plansandpricing.html
Competitor |
Pros |
|---|---|
| Five9 | RingCentral is typically easier to deploy and use than Five9, especially for businesses already using RingEX. Its unified communications and contact center approach reduces the need for multiple vendors, lowering operational complexity and often total cost for mid-sized teams. |
| Genesys Cloud CX | Compared to Genesys, RingCentral offers simpler pricing transparency and faster onboarding. It appeals to teams that want strong outbound dialing and omnichannel features without the heavier configuration and enterprise overhead often associated with Genesys. |
| Nextiva | RingCentral provides more advanced outbound dialing modes, including predictive and voice broadcast options. For high-volume sales or campaign-driven contact centers, RingCentral delivers greater flexibility and scalability than Nextiva’s more SMB-focused dialer tools. |
| Dialpad | While Dialpad emphasizes AI voice features, RingCentral stands out with deeper contact center dialing controls and campaign management. Teams needing multiple dialer types and robust compliance tools often find RingCentral more suitable. |
| Aircall | RingCentral surpasses Aircall in enterprise readiness, offering omnichannel routing, advanced analytics, and voice broadcast dialing. Larger teams benefit from RingCentral’s broader feature set and stronger global infrastructure. |
Competitor |
Cons |
|---|---|
| Five9 | Five9 can offer more granular outbound campaign controls for very large, enterprise call centers. RingCentral may feel less customizable at the deepest level when managing extremely complex dialing rules and workforce optimization needs. |
| Genesys Cloud CX | Genesys provides broader AI-driven customer journey orchestration. RingCentral’s auto dialer is powerful, but enterprises focused on end-to-end journey analytics may find Genesys more comprehensive. |
| Nextiva | Nextiva often delivers simpler pricing bundles for small teams. RingCentral’s auto dialer requires the RingCX add-on, which can increase costs and complexity for businesses with basic outbound needs. |
| Dialpad | Dialpad’s AI transcription and coaching are more tightly integrated by default. RingCentral offers similar insights, but some advanced analytics are locked behind higher tiers or add-ons. |
| Aircall | Aircall is often faster to configure for small sales teams. RingCentral’s broader platform can feel overwhelming for users who only need a lightweight auto dialer. |
