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Ringover Call Recording Software

AI-powered business call recording and analytics for modern sales and support teams

Ringover Call Recording Software Overview

Ringover Call Recording Software is a cloud-based solution that records, stores, and analyzes inbound and outbound business calls. Designed for sales, recruitment, and customer support teams, it combines automatic call recording with AI transcription, summaries, and analytics.

Ringover helps organizations improve service quality, coach agents, ensure compliance, and gain actionable insights from every conversation.

Key Features

  • Automatic Call Recording: Record inbound and outbound calls automatically with customizable rules by team or call type.
  • AI Transcription & Summaries: Convert calls into searchable text with AI-generated summaries and key insights.
  • Call Coaching Tools: Use double listening, call whispering, and barging to train agents in real time.
  • Secure Storage & Compliance: GDPR-compliant storage with configurable retention periods and consent notifications.
  • CRM Integrations: Embed call recordings directly into tools like Salesforce, HubSpot, Zendesk, and Bullhorn.
  • Advanced Analytics: Track call quality, agent performance, and trends with real-time dashboards and reports.

Price

Plan Price Featured
Quicktalk $15/user/mo (Billed Annually) / $24/user/mo (Billed Monthly) Unlimited local & international calls, Virtual AI receptionist, Business call greeting system
Smart $21/user/mo (Billed Annually) / $29/user/mo (Billed Monthly) Call logs & recordings, API access, AI call transcription & summaries
Business $44/user/mo (Billed Annually) / $54/user/mo (Billed Monthly) Advanced IVR & call queues, Coaching tools (whispering & double listening), Advanced analytics
Advanced Custom pricing (Contact Sales) Call campaigns & Power Dialer, Single Sign-On (SSO), 3 native integrations

Price details: https://www.ringover.com/pricing

Pros

Competitor

Pros

Aircall Compared to Aircall, Ringover offers more affordable entry-level pricing and includes call recording and analytics in lower tiers. Its interface is simpler for non-technical teams, and AI features like summaries and transcription are available without expensive enterprise-only upgrades.
Talkdesk Ringover is easier to deploy than Talkdesk and better suited for SMBs. It requires less configuration, has clearer pricing, and provides essential call recording and coaching tools without the heavy contact-center complexity that Talkdesk often introduces.
CloudTalk Ringover provides broader native CRM integrations and stronger compliance features than CloudTalk. Its AI-driven call summaries and omnichannel options give teams more insight without relying heavily on third-party add-ons.
Dialpad While Dialpad is AI-focused, Ringover balances AI with hands-on coaching tools like whispering and barging. Ringover’s pricing is more transparent and flexible for European and international teams needing local numbers.
RingCentral Ringover is more cost-effective and faster to set up than RingCentral. It avoids bloated enterprise bundles, making it easier for sales and support teams to access call recordings, analytics, and integrations without long implementation cycles.

Cons

Competitor

Cons

Aircall Aircall may be preferable for companies wanting a very large app marketplace. Ringover, while offering 80+ integrations, has a smaller ecosystem compared to Aircall’s extensive third-party automation options.
Talkdesk For enterprise-scale contact centers with advanced workforce management and QA automation, Talkdesk is more powerful. Ringover’s call recording is robust but less specialized for very high-volume, enterprise-only environments.
CloudTalk CloudTalk can feel more sales-dialer focused. Ringover may be slightly heavier for teams that only need lightweight outbound call recording without broader telephony or omnichannel features.
Dialpad Dialpad’s real-time AI coaching and voice intelligence are more advanced in some areas. Ringover’s AI features are powerful but often require add-ons for full functionality.
RingCentral RingCentral offers deeper enterprise security certifications and global infrastructure. Ringover, while secure and GDPR-compliant, is more SMB- and mid-market-focused than large multinational deployments.

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