Home » Call Center Software » Call Tracking Software » Salestrail Automated Call Tracking Software
Salestrail is an automated call tracking software designed for sales teams that rely on mobile phones. It logs SIM and WhatsApp calls automatically to a cloud dashboard or CRM without changing how reps call.
With analytics, call recording, and CRM integrations, Salestrail improves visibility, data accuracy, and performance for mobile-first sales organizations.
| Plan | Price | Featured |
|---|---|---|
| Call Tracking (Monthly) | $8/user/mo (Billed Monthly) | SIM & WhatsApp call tracking, Cloud analytics dashboard, iOS & Android apps |
| Call Tracking (Annual) | $5.6/user/mo (Billed Annually) | SIM & WhatsApp call tracking, Custom reports & CSV export, Team management |
| Add-on: Call Recording (Monthly) | +$3/user/mo (Billed Monthly) | Record SIM & WhatsApp calls, Cloud storage, Android support |
| Add-on: Call Recording (Annual) | +$2.1/user/mo (Billed Annually) | Automatic call recordings, Download & share recordings, Quality monitoring |
| Add-on: CRM Integration (Monthly) | +$7/user/mo (Billed Monthly) | Salesforce, HubSpot & LeadSquared sync, Push & Pull API, Speech-to-text notes |
| Add-on: CRM Integration (Annual) | +$4.9/user/mo (Billed Annually) | CRM auto-logging, Direct CRM record search, Custom API workflows |
Price details: https://www.salestrail.io/en/pricing
Competitor |
Pros |
|---|---|
| Aircall | Compared to Aircall, Salestrail is significantly more affordable and does not require VoIP or number porting. It works directly with SIM calls, making it easier for mobile sales teams to adopt without infrastructure changes or call quality issues. |
| CloudTalk | Salestrail is simpler to set up than CloudTalk and avoids cloud telephony complexity. Teams using personal mobiles benefit from higher pickup rates and trust, while still getting CRM-logged call data automatically. |
| CallRail | Unlike CallRail’s marketing-focused call tracking, Salestrail is built specifically for sales reps. It emphasizes rep-level analytics, CRM syncing, and mobile usage rather than virtual numbers and attribution. |
| HubSpot Calling | Salestrail offers deeper mobile call tracking than HubSpot Calling, especially for SIM and WhatsApp calls. It eliminates manual logging and works even when reps prefer native phone dialers. |
| RingCentral | Salestrail is lighter, cheaper, and faster to deploy than RingCentral. It suits teams that do not want a full PBX system but still need accurate call data and CRM visibility. |
Competitor |
Cons |
|---|---|
| Aircall | Salestrail lacks advanced VoIP features such as IVR, call routing, and call queues that Aircall provides, which may be limiting for large inbound support teams. |
| CloudTalk | Compared to CloudTalk’s rich call-center tooling, Salestrail focuses more on tracking than call handling, offering fewer automation and workflow customization options. |
| CallRail | Salestrail does not provide marketing attribution features like keyword-level tracking or dynamic number insertion that CallRail excels at. |
| HubSpot Calling | Unlike HubSpot Calling, Salestrail requires a separate subscription and app installation, which may add complexity for teams already deeply embedded in HubSpot. |
| RingCentral | Salestrail is not a full unified communications platform, so teams needing messaging, video meetings, and enterprise telephony in one tool may find it limited. |
