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Salestrail Call Recording Software

Mobile-first sales call recording and tracking without VoIP or PBX systems

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  • Overview
  • Features
  • Pricing
  • Pros
  • Cons
  • Reviews

Salestrail Call Recording Software Overview

  • Updated February 28, 2026

Salestrail is a mobile-focused sales call recording and tracking software designed for teams that rely on SIM and WhatsApp calls instead of VoIP. It automatically logs calls, records conversations on Android devices, and syncs data to CRMs like Salesforce and HubSpot.

With real-time analytics, cloud storage, and easy team management, Salestrail helps sales leaders improve coaching, compliance, and performance visibility.

Key Features

  • SIM & WhatsApp Call Recording: Automatically record SIM, GSM, WhatsApp, and WhatsApp Business calls on Android devices.
  • Mobile Call Tracking: Log inbound and outbound calls from native phone apps without changing numbers.
  • Cloud-Based Analytics Dashboard: View call volumes, durations, trends, and performance metrics in real time.
  • CRM Integrations: Sync call data, notes, and recordings with Salesforce, HubSpot, LeadSquared, or via API.
  • Salestrail Recorder App: APK-based recorder for Android devices without built-in call recording.
  • Team & User Management: Invite users, organize teams, and control access to recordings and reports.
  • Speech-to-Text Call Notes: Convert call notes to text and automatically log them in supported CRMs.

Price

Plan Price Featured
Call Tracking $8/user/month (Billed Monthly) / $5.6/user/month (Billed Annually) SIM/GSM & WhatsApp call tracking, Cloud analytics dashboard, iOS & Android apps
Add-on: Call Recording +$3/user/month (Billed Monthly) / +$2.1/user/month (Billed Annually) SIM & WhatsApp call recording, Android-only recording support, Cloud storage for recordings
Add-on: CRM Integration +$7/user/month (Billed Monthly) / +$4.9/user/month (Billed Annually) Salesforce/HubSpot/LeadSquared integration, Push & Pull APIs, Call notes with speech-to-text

Price details: https://www.salestrail.io/en/pricing

Pros

Competitor

Pros
Aircall Compared to Aircall, Salestrail is significantly more affordable and does not require VoIP infrastructure. It allows sales reps to use their regular mobile SIM numbers, reducing setup complexity and making it easier for mobile-first teams to adopt without changing calling behavior.
CloudTalk Salestrail offers simpler pricing and faster onboarding than CloudTalk. It focuses on mobile call tracking rather than full call-center features, making it easier for small and mid-sized sales teams that primarily rely on smartphones instead of browser-based dialers.
RingCentral Unlike RingCentral, Salestrail avoids expensive bundled communication suites. Teams only pay for call tracking, recording, and CRM add-ons they need, which results in lower costs and less operational overhead for sales-focused organizations.
JustCall Salestrail stands out by supporting SIM-based and WhatsApp calls, while JustCall relies heavily on VoIP. This makes Salestrail more practical for regions and reps where mobile calling is preferred or internet reliability is inconsistent.
CallRail Compared to CallRail’s marketing-centric approach, Salestrail is built specifically for sales productivity. Its deep CRM syncing and mobile app experience make it more relevant for outbound sales teams needing accurate activity logging.

Cons

Competitor

Cons
Aircall Compared to Aircall’s robust VoIP features and call routing, Salestrail lacks advanced call-center capabilities like IVR, smart queues, and multi-level routing, making it less suitable for high-volume inbound support environments.
CloudTalk Salestrail does not match CloudTalk’s depth in real-time call monitoring and coaching tools. Managers looking for whisper, barge, or live coaching features may find Salestrail more limited.
RingCentral Unlike RingCentral’s all-in-one communication suite, Salestrail is narrowly focused on call tracking and recording. Organizations needing video meetings, team messaging, and unified communications will require additional tools.
JustCall Salestrail’s call recording is Android-only, whereas JustCall supports cross-platform recording via VoIP. This limits usability for teams heavily using iOS devices.
CallRail Salestrail lacks advanced marketing attribution and keyword-level tracking offered by CallRail, making it less effective for teams focused on campaign ROI rather than sales rep activity.

Verified Customer Reviews

  • Capterra Review (Rating: 4/5): One sales head reported a “very bad experience,” citing terrible support and stating that the call recording feature “doesn’t work at all,” despite liking the call tracking analytics for missed, incoming, and outgoing calls. Another reviewer highlighted Salestrail’s mobile app for making CRM updates simple, praising the stylish interface, time savings, and the ability to scan business cards and instantly add contacts to Salesforce after meetings and trade shows.
  • G2 Review (Rating: 4.8/5): Salestrail earns praise as an “amazing app” for creating leads and managing contacts on the go, with the speech-to-text feature earning specific recognition for quickly capturing meeting notes. The support team also receives positive remarks for being helpful.