Vcita

Organize client info, scheduling, billing, payments, and communication in one.

Vcita Overview

Updated September 17, 2025

Vcita is an intuitive, all-in-one business CRM platform—particularly suited for cleaning service providers—that consolidates client communications, scheduling, billing, payments, marketing, and lead capture.

It enables users to manage appointments, generate branded invoices, receive online payments, and automate reminders via a client portal or web widget. Its built-in AI tools further optimize workflows and decision-making.

Key Features

Client management : Store detailed client information and communication history that helps businesses build stronger relationships and deliver more personalized services with better accuracy.
Online scheduling : Allow clients to book appointments through a secure portal or widget, which reduces back-and-forth communication and keeps calendars updated automatically.
Invoicing and payments : Create branded invoices and supports online or on-site payments that ensure faster transactions and improve overall cash flow management significantly.
Automated reminders : Send customizable alerts for appointments, invoices, or follow-ups that reduce no-shows and missed payments while improving customer satisfaction and trust.
Marketing campaigns : Provide tools to run personalized promotions and email campaigns that help attract new clients and nurture existing ones effectively over time.
AI-powered business insights : Use data and artificial intelligence to give recommendations on pricing, efficiency, and client engagement that guide better decision-making and growth.

Price

Plan	Estimated Monthly Price*	Key Features
Essentials	~$29/month (billed annually)	Basic CRM, scheduling, invoicing/billing, estimates, client portal etc.
Business	~$54/month (annual)	Adds email/SMS marketing, tags, follow-ups, integrations, team accounts etc.
Platinum	~$93/month (annual)	More team seats, priority support, advanced notifications, staff roles & permissions etc.
Platinum 10	~$129/month	Up to 10 users, higher limits in campaigns etc.
Platinum 20	~$213/month	For larger teams (20 users), more capacity, features etc.

*Prices usually for 1 user / seat unless noted; billed annually where shown. Monthly billing tends to be more expensive.

Pros

Competitor	Pros of vcita
Keap	vcita combines scheduling, invoicing, payments, and marketing in one place and costs less than Keap’s higher starting price.
Calendly	vcita provides a full client portal, invoices, payments, and marketing, all beyond what Calendly offers.
Acuity Scheduling	vcita adds payment and CRM features that Acuity lacks and still stays competitively priced when you add up separate tools.
HoneyBook	vcita offers scheduling, billing, messaging, and AI insights in one platform and can be more affordable.
Insightly	vcita is simpler to use for appointment-based businesses and includes payments and client communication tools.

Cons

Competitor	Cons of vcita
Keap	vcita lacks Keap’s depth in marketing automation workflows and advanced campaign building tools.
Calendly	vcita’s interface feels more complex for simple scheduling users and it costs more than Calendly’s basic plan.
Acuity Scheduling	vcita’s scheduling options are not quite as flexible or customizable compared to Acuity’s dedicated tool.
HoneyBook	vcita can feel less tailored for creative workflows like proposals and contracts when compared with HoneyBook.
Insightly	vcita does not offer Insightly’s project management, reporting depth, or workflow automation capabilities.

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