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Versadial Business Call Recording Software (VSLogger) is an enterprise-focused call recording and monitoring solution designed for on‑premise or hybrid environments. It supports analog, digital, VoIP, ISDN, PRI, T1/E1, and radio recording, with advanced search, quality control, live monitoring, reporting, and compliance features.
Optional speech analytics and screen capture extend functionality for workforce optimization, security, and regulatory use cases.
| Plan | Price | Featured |
|---|---|---|
| Permanent License (Call Recording Kit) | Custom Quote (One-time license, price based on number of channels) | Permanent VSLogger license, 1-year software maintenance included, On‑premise deployment |
| Software Subscription | Custom Quote (Annual Subscription, renewed yearly) | Annual license per channel, Software maintenance included, Unlimited support cases |
| Speech Analytics Add‑On | Custom Quote (Add‑On License) | Keyword and phrase search, Trend monitoring, Advanced call filtering |
| Screen Capture Add‑On | Custom Quote (Add‑On License) | Synchronized audio/video recording, Dual‑monitor capture, PCI/HIPAA pause controls |
Price details: https://www.versadial.com/call-recording-roi/
Competitor |
Pros |
|---|---|
| NICE CXone | Compared to NICE CXone, Versadial offers a lower total cost of ownership for organizations preferring on‑premise control. It avoids mandatory cloud subscriptions, provides deeper PBX compatibility, and gives IT teams greater flexibility in storage, retention, and system customization without vendor lock‑in. |
| Verint | Versadial is simpler to deploy and manage than Verint, especially for mid‑sized businesses. Its interface requires less training, while still delivering strong call recording, QC, and reporting features without the complexity and higher licensing costs typical of large enterprise suites. |
| CallRail | Unlike CallRail’s marketing‑focused cloud model, Versadial excels in compliance, internal monitoring, and long‑term call archiving. It supports far more telephony types and provides advanced quality control tools that are better suited for regulated or high‑volume environments. |
| Aircall | Versadial outperforms Aircall in environments requiring on‑premise deployment and deep PBX integration. It provides granular permissions, redundant server options, and superior historical search capabilities without being tied to a single VoIP provider. |
| Five9 | Compared to Five9, Versadial offers more infrastructure independence and predictable costs. Businesses retain ownership of recordings, avoid per‑seat cloud fees, and gain flexibility to switch phone providers without losing historical call data. |
Competitor |
Cons |
|---|---|
| NICE CXone | Compared to NICE CXone, Versadial lacks a fully unified cloud contact center ecosystem. Organizations seeking omnichannel routing, WFM, and AI‑driven analytics in a single cloud platform may find NICE more comprehensive despite its higher cost. |
| Verint | Versadial does not match Verint’s depth in enterprise AI analytics and large‑scale workforce optimization. Very large global enterprises may find Verint better suited for advanced forecasting, speech intelligence, and multi‑region compliance needs. |
| CallRail | Unlike CallRail, Versadial is not optimized for marketing attribution or quick self‑service setup. Smaller teams focused purely on lead tracking may find Versadial more complex and IT‑dependent than lightweight cloud alternatives. |
| Aircall | Aircall offers faster onboarding and a modern cloud‑first experience. Versadial requires infrastructure planning and technical expertise, which may slow deployment for startups or teams without dedicated IT resources. |
| Five9 | Compared to Five9’s cloud‑native contact center, Versadial lacks built‑in omnichannel support such as chat, email, and social messaging. Companies prioritizing digital channels alongside voice may need additional systems. |
