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VoIP.ms is a customer-oriented VoIP service provider offering cloud PBX and SIP trunking on a flexible pay-as-you-go model. It is widely used by small businesses, IT professionals, and residential power users who want granular control, low per-minute rates, and advanced call routing features.
Rather than bundled plans, users only pay for what they consume, making it highly cost-efficient but more technical to configure.
| Plan | Price |
|---|---|
| US DID Number | $0.85/mo (Billed Monthly) |
| DID Setup Fee | $0.40 one-time |
| Incoming Calls (USA) | $0.009/min (Pay-as-you-go) |
| Outgoing Calls (USA – Premium Route) | $0.01/min (Pay-as-you-go) |
Price details: https://voip.ms/pricing
Competitor |
Pros |
|---|---|
| RingCentral | Compared to RingCentral, VoIP.ms is significantly more affordable with pay-as-you-go pricing instead of per-user monthly fees. It offers granular control over routing, SIP configuration, and call handling, making it attractive for technical users who want flexibility without paying for bundled features they may not need. |
| Zoom Phone | VoIP.ms provides much lower call rates and DID costs than Zoom Phone, especially for businesses with variable or low call volume. Its à la carte model allows users to pay only for usage, while Zoom Phone requires a recurring license, making VoIP.ms more cost-efficient for budget-conscious teams. |
| Vonage Business | Against Vonage, VoIP.ms excels in pricing transparency and customization. Users can fine-tune codecs, routes, and failover rules, which Vonage abstracts away. This makes VoIP.ms ideal for developers, MSPs, and telecom-savvy businesses that want direct control over call quality and costs. |
| 8×8 | VoIP.ms is far cheaper than 8×8 for basic calling and international traffic. While 8×8 bundles many enterprise features, VoIP.ms allows businesses to selectively enable services like voicemail, IVR, and recording, resulting in lower overall spend for custom deployments. |
| Google Voice | Compared to Google Voice, VoIP.ms offers far more advanced PBX-style features, including IVR menus, call queues, and SIP trunking. It supports hardware phones and custom softphones more flexibly, making it suitable for professional call handling beyond basic calling needs. |
Competitor |
Cons |
|---|---|
| RingCentral | Compared to RingCentral, VoIP.ms lacks a polished, all-in-one user experience. There is no unified desktop app for messaging, meetings, and calling, and setup requires technical knowledge, whereas RingCentral is easier for non-technical teams to deploy and manage. |
| Zoom Phone | VoIP.ms does not offer the tight native integration with video conferencing that Zoom Phone provides. Businesses relying heavily on video meetings and unified communications may find VoIP.ms fragmented, requiring third-party tools and manual configuration to achieve similar workflows. |
| Vonage Business | Unlike Vonage, VoIP.ms does not provide bundled business apps, CRM integrations, or dedicated onboarding. Support is more self-service oriented, which can be challenging for small businesses that prefer guided setup and a single vendor for phones, software, and integrations. |
| 8×8 | Compared to 8×8, VoIP.ms lacks enterprise-grade analytics, compliance tooling, and SLAs packaged into a single plan. Larger organizations may find the DIY nature of VoIP.ms increases operational overhead despite the lower raw calling and number costs. |
| Google Voice | VoIP.ms is far less user-friendly than Google Voice for basic calling. The interface is complex, terminology is telecom-heavy, and initial configuration can be intimidating. Google Voice is easier to adopt quickly, especially for small teams without IT expertise. |
